Thomas F Brigandi Insurance

DO NOT accept Kim as an agent, she's nothing short of rude and talks back to the customer as if they're illiterate. While trying to explain my end, she raised her voice at me when I was trying to explain what she advised me to do wasn't possible. So because I took an "unnecessary" step in her eyes, she decided it was appropriate to speak to me in a disrespectful manner. I highly suggest going through Brandy, she's always been great!

Great service at good prices. Have car and home insurance thru them. Saved us thousands compared to our previous company for better coverage!

Derrick is the best! I have been working with him for over 10 years. He is very knowledgeable and has held us tremendously as are business has grown over the years.

Always available, great customer service! Able to answer any questions, easily explain any new options available!

I have been an Erie Insurance member for 40 years! I have never had a problem with the Brigandi, Gleghorn office. Their staff is courteous, friendly, and professional! I would recommend them to anyone who wants good rates and great insurance.

I am customer with this agency since 3 yrs after they change the ownership. Every thing changed. I will take my business somewhere else because of lake of communication.

0 if possible. They cashed a check of mine for $30 more than what I had wrote it for (I have the receipts, it is clearly written). Then tell me that my insurance went up by $30 so that's why it was cashed for that amount. I feel that that isn't even legal? I was never told it went up. My bill said it was the same. I call to cancel because what they were asking for was ridiculous. Whomever I spoke to at that point, told me it would be done automatically and I would see it by next week (it has now been two weeks).

I called back, because I have not yet seen a refund, and whomever I spoke to this time (who did not tell me her name, very unprofessional), told me it would be mailed and takes longer than a week. Was very rude, nonprofessional, and seemed argumentative. I had not known that this was being mailed, as I had moved and would have told whoever I spoke to first my new address had she stated that. Good luck.