At Franconia Insurance & Financial Services FIFS, our vision is to assist you create a secure financial future. Here, you'll find the quality insurance products and sound financial strategies that can assist you protect all that you value and supply for the future. Insurance from the Nation's Top Providers We are an expert independent agency and a member partner of Keystone Insurer's Group KIG.

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Sandi Keck

Jun 13, 2019

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Joanne Runyan and Franconia Insurance get 5 stars. Joanne is awesome to work with. She is always able to help with Spring Hill issues. I am somewhat new to my position and Joanne is always giving me a heads-up when needed or a helping hand. Everyone at Spring Hill has the confidence they can count on Joanne and the Franconia Insurance team. Joanne is an all around nice person.

Tim McDonough

May 23, 2019

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FIFS service and personal attention is second to none! It is a pure pleasure dealing with Joanne for our business insurance and my homeowners insurance is always burden-free due to the knowledgeable staff.

Bryan Darby

Mar 18, 2019

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FIFS is a pleasure to do business with. They are professional, knowledgeable and detail oriented. The customer relations is unbeatable and I recommend FIFS to anyone in need of their services,

David Volpe

Feb 10, 2019

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We've used Franconia Insurance for over 10 years and the service they provide us is second to none. I've appreciated Joanne and her handling of our account- she is easy to deal with and well informed in the industry. Joanne and FIFS are reliable and have been able to address any concerns that we take their way!

Corinne Keeler

Jan 21, 2019

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Ben Moyer always provides friendly customer service and quick turnaround time. At each renewal, he helps us find the best coverages for our family and notifies us of any discounts that we qualify for. Thanks, Ben and FIFS!

Academy Woods

Jan 15, 2019

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FIFS is an excellent insurance company! An insurance company is only as good as their agents and Joanne really drives this home! She is professional, knowledgeable, kind and an absolute pleasure to work with!

Ashley Monappella

Jan 01, 2019

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The entire staff is courteous and professional, but Joanne especially! Her lighthearted, kind attitude makes her a pleasure to work with. I know everyone in our office loves working with her on a daily basis.

Anne Bingaman

Dec 10, 2018

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I use FIFS business and personal insurance needs. Everyone is always courteous and helpful. Especially Joanne! She always goes above and beyond to help.

The Administrator

Dec 03, 2018

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We're a small business and have been with Franconia for years now. Joanne, Kyle, Janelle, Julie, JR, Ben and Kristel are all very knowledgable, responsive and provide exceptional customer service. I wouldn't hesitate to recommend them to anyone shopping for their business or personal insurance needs.

Stephen Volpe

Nov 30, 2018

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We have been using Franconia Insurance for many years and have been very happy with the level of service they have provided. Joanne continues to be our point of contact and is very responsive and professional.