Coastal States Insurance

Excellent customer service, extremely knowledgeable, and detailed orientated. Dawn and Ron understand our needs and clearly explain all complex insurance issues in terms we can understand. They have been providing liability, auto and worker's compensation insurance for our business since our inception. I have been extremely pleased with the quality of their services. I plan to continue to work with them, and can recommend them without reservation. I am truly grateful for all their help.

I could not be more unhappy with the service and treatment I get from this place. I have a lot of business there, but get rude treatment, no service and work assigned to me seemingly every week. I should have trusted my instincts the first time I met the owner, Ron Hayduk, and taken my business elsewhere. Ron insulted and laughed at me the first time I met him; but I trusted my agent and the rest of the staff there weren't as bad.

I was wrong. I do not even know who to contact when I need something. Every time I get correspondence form the insurance companies I see even more mistakes or coverage that leaves me exposed. It is truly as if no one there cares about my business or my coverage. My agent was great, brought me in, kept me pacified for over a year, but there is no hiding the incompetency of this place. From the top down.

I have been with Coastal States since 1994. no reason ever, what so ever for me to make a move!

I've had a very good experience. I've been with Dave E. for 19 years. Always helpful, no issues, and very conscientious.

Would give a zero if possible. Was a customer for over 15 years, knowing I'm paying more going through a broker but doing it anyways so there's a local contact. Avoid doing business with Karlos. Horrible customer service.