We used Umpqua Insurance when we first started our business 9 years ago. Their knowledgeable staff helped guide us with insurance and bond needs and we have continued to be impressed with their knowledge, speed and customer service. Umpqua Insurance Agency provides competitive options from different insurance carriers, so we get the right coverage at a good price. They have friendly staff that are available to answer questions in understandable terms. I have been with Umpqua Insurance Agency since 1998.
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Our staff is made up of folks just like you. We are Douglas County natives, Roseburg-area residents, homeowners, parents and grandparents, outdoor enthusiasts, community contributors, friends, and neighbors. We see our clients around town and we know many of them by their first name. That is why doing business locally is so important.
Your two largest investments deserve the best protection. Umpqua Insurance Agency works with major insurance carriers to find the right combination of coverages for the things you have earned. Our independence means we have the ability to shop your insurance to match your coverage needs with the carrier that best fits you. We are looking forward to hearing from you and assisting you with your Home & Auto Insurance.
No two businesses are exactly alike. With our flexible coverage options, Umpqua Insurance Agency can customize coverage specifically for the unique needs of your business, both today and as your business evolves. Many of the optional commercial property coverages we offer can be bundled into cost-effective packages, giving you the best value for your insurance dollar. We are looking forward to hearing from you and assisting you with your Commercial Insurance.
At Umpqua Insurance, we know that the decisions made about life and health insurance benefits affect you, your family, employees, and business. We'll work on your behalf to provide the very best solutions for you. Umpqua Insurance Agency provides group and individual health insurance, dental, Medicare supplement, life and disability plans.
Reviews (5)
Michael Hallin
Apr 26, 2022
We trusted Amie Hunter and Umpqua Insurance agency with our insurance needs for first ten years of business. Come to find out we misplaced that trust. Never once in the ten years have we had any kind of claim. After 7 years we were canceled by the first carrier as we started to take on water mitigation projects. After canceling us, they audited us for the first time in the seven years.
The audit resulted in us owing an additional $4000 in premiums for insurance we never used. Umpqua moved us to another company which cost double what the first did. Never had we shopped other insurance agencies as we assumed Umpqua had our best interest in mind. We had an agent from another broker look over our policy and found not only were we paying way too much, we didn't even have the correct coverage we needed as well has having coverage we didn't need.
When I inquired to Amie about it she claimed she didn't have time to shop rates. Once I told her that we were leaving Umpqua for a new agency, she replied with, "well expect to be audited by your previous provider." We are now being audited for $10000 by the most recent company. The quote she gave us was over double what our new rate that has even more comprehensive coverage is.
We saved almost $12000 annually by leaving Umpqua Insurance to a new policy that is non-auditable. If you use or are considering using Umpqua Insurance I highly recommend checking other places first.
The audit resulted in us owing an additional $4000 in premiums for insurance we never used. Umpqua moved us to another company which cost double what the first did. Never had we shopped other insurance agencies as we assumed Umpqua had our best interest in mind. We had an agent from another broker look over our policy and found not only were we paying way too much, we didn't even have the correct coverage we needed as well has having coverage we didn't need.
When I inquired to Amie about it she claimed she didn't have time to shop rates. Once I told her that we were leaving Umpqua for a new agency, she replied with, "well expect to be audited by your previous provider." We are now being audited for $10000 by the most recent company. The quote she gave us was over double what our new rate that has even more comprehensive coverage is.
We saved almost $12000 annually by leaving Umpqua Insurance to a new policy that is non-auditable. If you use or are considering using Umpqua Insurance I highly recommend checking other places first.
Stephanie Hanussak
Apr 08, 2022
There are so many uncertainties that I face as a small business owner, especially during these uncertain times. It has been such a relief and source of confidence for me to know that I have Umpqua Insurance in my corner. Matt, Amie, Guy - the whole team are on top of my insurance needs and have made recommendations and improvements to my policies before I even had to think about it. I would recommend Umpqua Insurance Agency and the team there to anyone.
Glen Knutson
Jan 25, 2021
John Q Citizen
Oct 10, 2018
Keith Wellborn
Jan 23, 2017
I had the privilege of visiting with one of the owners. If I lived in the area I would totally use Umpqua Insurance for all my insurance needs. Not only do they care about their employees, they truly do go out of their way to serve on their customers. I wish they had an office in my neck of the woods. I give this place 10 stars and two thumbs up for making a difference in the community and several families in the area. Cheers!
