Carolinas Insurance & Investment Group (CIIG)

Lori has become our trusted advisor for our families insurance needs. We have worked with her for two years now and will continue to rely on her excellent service and knowledge of home and auto insurance.

Anita Smith has been such great help. She always goes above and beyond. She's very helpful and knowledgeable. She takes her time to make sure everything is taken care of. Thank you so much Anita.

Our organization recently spun off from fiscal sponsorship and became our own 501c3. With so many moving parts, I have to say that working with Xavier at CIIG was by far, one of the smoothest parts of the process! He was incredibly knowledgeable, professional, responsive and walked us through the process with ease. I will 100% recommend CIIG to other nonprofits and businesses in our network.

Xavier is very professional when it comes down to getting you insured. Overall great experience I had with him. Any questions I had for him he responded in a timely manner with details. I would recommend him to anybody that's looking to get insured. It's my first time having my own authority as a owner operator. Not once did I feel like he tried to take advantage of my lack of knowledge in some areas. He actually took the time and informed me on plenty of things that I should be aware of. Thank you Xavier! I don't think I could have done it without you.

Our organization recently spun off from fiscal sponsorship and became our own 501c3. With so many moving parts, I have to say that working with Xavier at CIIG was by far, one of the smoothest parts of the process! He was incredibly knowledgeable, professional, responsive and walked us through the process with ease. I will 100% recommend CIIG to other nonprofits and businesses in our network.

Lori is always quick to respond and very thorough in helping us evaluate our options!

Lori is great to work with. She got me a great rate and is was always available to answer any questions I had along the way.

Commercial Industrial Supply has used CIIG for almost 10 years. A friend suggested Watts and his team to help us navigate the ever changing Health Insurance world. At the time rules were changing faster than we could keep up with. After our first meeting we felt so relieved. It was amazing to find a company that had such a deep understanding of not only was required but the best way to meet the new rules and put the needs of our employees first.

Within a year we moved all our company’s needs to CIIG. From major things like Health Insurance and Workers Comp. down to our Auto needs. The service level Watts and his team bring to us is unmatched by any other provider we have used in the past. We are very lucky to have CIIG as a major part of our team.

Jennifer Chisam is an amazing insurance agent! She is professional and extremely knowledgeable, but much more than that, she delivers amazing service in the most personable way. She has been our agent for several years and we have referred numerous friends and family members to her because we knew she would take care of all of their needs as well.

In a world where customer service seems to have vanished.it is refreshing to know that you can still find it from people like Jennifer who not only care about your business, but also value you and your family.

Austin at Carolinas Insurance & Investment Group was very helpful when I was in need of insurance. He took the time to really understand what it was I needed and catered to those specific needs. I particularly liked that he didn't try to oversell me on anything I didn't need, which is rare in that field of work. Any question or confusion I had, he was quickly there to answer or clarify. If you are looking for a reliable, honest and stress free insurance relationship, then look no further. Austin at CIIG will take care of your insurance needs.

Lori is a great agent to work with to find the best rates and coverage to keep my family protected. She is always available and works hard to make sure we feel valued as customers. She has excellent customer service. with the sweetest laugh. Thank you Lori for all that your do!

Commercial Industrial Supply has used CIIG for almost 10 years. A friend suggested Watts and his team to help us navigate the ever changing Health Insurance world. At the time rules were changing faster than we could keep up with. After our first meeting we felt so relieved. It was amazing to find a company that had such a deep understanding of not only was required but the best way to meet the new rules and put the needs of our employees first.

Within a year we moved all our company's needs to CIIG. From major things like Health Insurance and Workers Comp. down to our Auto needs. The service level Watts and his team bring to us is unmatched by any other provider we have used in the past. We are very lucky to have CIIG as a major part of our team.

I'm a small business owner. I know that insurance is important but it's not something I think about often. It's great to have someone guide me on what are my risks and coverages needed due to those risks. I appreciate the 1x1 time I get with their team instead of calling some toll free number to speak to someone in a call center type of environment.

I have had this company for a couple years. They are amazing, they walk through your policy, respond extremely quickly, and go out of their way to make sure you are taken care of! 100% will recommend them every time I can!