At Rainier Insurance Company, the number one priority always is the health and safety of our employees, agents, customers, and the communities in which we operate. If you need help with claims or customer service, or need to discuss billing options please contact your broker. If there is a claim you can also email our claims department at: mbertram@rainierinsure.com and rrankin@rainierinsure.com. We are an Excess & Surplus Lines company operating throughout the western United States offering commercial and personal lines coverage.
Services
In 1990, Rainier Insurance Company partnered with Red Shield Insurance Company to provide Excess and Surplus business. Based in Portland, Oregon, Rainier's western regional scope covers the states of Idaho, Oregon, Utah, Arizona, (Admitted) and Washington. Our regional focus and size allows us to offer a level of service which requires the least amount of effort from our customers and brokers. Understanding the market, and how business is done in the Pacific Northwest, is critical to the success of Rainier Insurance Company.
Understanding our market is very important and critical to the success of Rainier Insurance Company. The key ingredient that distinguishes us from our competition is that we have been operating in the Pacific Northwest since 1990, our underwriters know the business, and we provide service that is second to none.
Clayton R. Jones III, past President and current Director, of Red Shield and Rainier Insurance Companies is pleased to announce the appointment of Christopher F. Jones, CPCU, as President. Mr. Jones (Chris) will be responsible for the day to day operations of both companies and will lead them into the future.
Contact the Brokerage Firm Administrator in your office if you are unsure if you have access to the Surplus Corner or if you need assistance. The person(s) designated to receive email notifications by the Brokerage Firm Administrator will receive an email each time a document has been processed. The email instructs the user to log on to the Rainier Surplus Corner to access the document.
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