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Seneca Insurance A product mix focused on the complexity of risk, supported by an open mind and expertise, allows us to provide flexible, consistent solutions. Admitted and non-admitted Property and Liability solutions for real estate, food processing, energy, manufacturing and others. P&C insurance solutions for businesses in bankruptcy, labor organizations and vacant commercial properties.

Providing both an admitted and non-admitted market for most classes of Inland Marine business, including risks in the transportation, logistics, service, construction and communication industries, as well as other miscellaneous risks.
Services
Every account has a story and here at Seneca Insurance Company, we believe in combining the best of technology with the human touch to create the flexible, customized coverage solutions your insureds need for their businesses to thrive. Speed and access to information are ever more critical to decision making in today's data-driven world, especially in insurance.
Specialty Package is offered on an admitted and non-admitted basis as a multi-line solution. All policies are ISO based with limits of up to $75 million per location. Seneca offers insurance for labor unions and related operations on a local, regional, and national basis. Seneca provides coverage for schools, funds, and real estate.
The real estate sector was hard hit amid the pandemic with an influx of properties sitting vacant in communities across the country. Some properties are now being repurposed while many still remain vacant. Seneca Insurance Company is poised to provide you with insurance solutions for vacant properties and land on both a package and monoline basis.
As a company that values diversity and actively promotes the well-being of our communities and all people, Seneca Insurance Company has developed a team of underwriters who bring local expertise along with an understanding of the culture and language of the Asian-American community to offer a unique, customized approach to your clients' insurance needs.
Reviews (10)
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John Castellano
May 21, 2022
I recently acquired a commercial insurance package with this company for my business. They are by far the most inconvenient insurance company I have ever dealt with. They have very little in the realm of customer service. Often when I call in with an issue noone is even available to take my call. Their options for payment are draconian. No automated payment options, and no option to pay by credit or debit card.

And there are regular issue with my billing, where I am getting sent multiple bills in the same cycle with different amounts owed, which just makes things confusing. I'm actively looking with my insurance agent for a new policy holder. As soon as I can find a competitive rate I will be changing companies.
Alex Barone
Sep 20, 2021
Horrible customer service. Extremely rude staff would rather rush you off the phone then do their job. Refused to to send me ac a customer my own policy documents. Would have preferred to leave 0 stars
Tefa Hendawy
Sep 11, 2021
Critical: Professionalism No one ever answers the phone or respond to fax, I canceled the insurance by informing them by fax and they still sending me bills and they even sent me to collections though I canceled the insurance 5 months ago.
Michael Chan
Jan 06, 2021
Critical: Professionalism, Quality Do not do business with Seneca. Poor customer service. I have paid them 5 years of insurance. They canceled my policy when a water main pipe underground broke and listed my property as water hazard.
R. Khublall
May 09, 2019
Excellent insurance company that employs experienced Underwriters. They review each account on its own merits and which allows them to be flexible and consistent. These are the people to call when your account does not fit into the online platforms.
Reena Mirjah
Mar 26, 2019
Seneca is a great company to work for and has afforded me many opportunities to grow my career. Great company culture, people who care about each other and are truly a family. Company is a good size where you can make an impact. Great benefits and rewards. I would highly recommend them as both a starting career and as a long term growth opportunity.
Michele M. Perez
Feb 28, 2019
I have worked at Seneca for 4 months now, I absolutely love working for them. I have worked for AIG 10yrs and CNA 10yrs(this wasn't me leaving, my job title was outsourced to India & Manila), that was 2014 and I wasn't able to obtain a position with another insurance company, so I have a 4yr non insurance gap, and here we are. Seneca has the best management in my opinion.

Even when I was interviewing, I felt relaxed during my meeting and we all felt that we knew other like forever, lol. My manager said in my interview your perfect candidate for this position. My confidence level took me to cloud 9. I love love working in the claims department its where my heart is.so I am forever grateful for Seneca Insurance giving me the opportunity that I needed to get back into the insurance industry!
Chandler Higley
Dec 13, 2018
I got the opportunity to work as an intern at Seneca over my winter break and the people and environment of the office were great. I was always approached by a new worker if I have not already met them and they were always willing to help me with anything, no matter what it was. Everyone was friendly and the work environment was very calm and productive.

I also had the chance to speak with some of the managers, vice presidents, as well as the CEO Marc Wolin. I had great conversations with each person I talked to and they were giving me advice and offering help wherever they could as well. Overall, I thought Seneca Insurance Company was great, including the work environment and all the workers that I spoke with.
Liz Cerva
Feb 16, 2018
This Insurance is the worst ever! The people are very incompetent, rude and just horrible customer service never mind disrespectful. They have no idea half the time what they are talking about. You can never file a complaint because it seems like everyone is friends with one another so your complaint goes no where! Like the old saying "you get what you paid for". You pay cheap you get cheap customer service! I would advise everyone as Business Owners to go elsewhere. Spend your money better!
Luis T.
Dec 12, 2015
Seneca Insurance Company accounting department for direct bill can never get a person to talk to. Phone calls always goes to voice mail. Not sure if the worker who answers the phone call ever works. Does Seneca supervise their accounting department or never?