Eckert Insurance

I've been with Eckert Insurance Group for several years. They've always very pleasant and professional. I need to give a special thanks to Gladys, she ALWAYS goes out of her way for me and makes the process seamless. She's a very delightful person. Whatever you're paying her, it's not enough, she's priceless.

I have been a customer of this location for several years now and the customer service is always on point. Yessica is the best representative I have dealt with in a very long time. I highly recommend this business, and ask for Yessica - you will not be disappointed.

Yessica Cabrera at Eckert is amazing! She was diligent, understanding and did an amazing job finding us the best homeowners quote this year. Shortly after finding out our previous carrier wasn't insuring any policies in Florida she quickly emailed us to notify us and got to work immediately. She is knowledgeable, responsive and a pleasure to work with! Be sure to contact her for any of your insurance needs!

I've beenI've been with this insurance Company for about 7 yrs now, the help from Dora & Gladys the wole team has been a great experience! They even answer the phone and take care of you on weekends! The remainder in the emails when things are up for due help so much and i definitely recommend this Company. Tell friends an family also they go the the extent to get the lowered prices for you. Thank u team

This place was actually recommended to me by a friend. I had to purchase insurance for my sister in law Jeanette Arroyo. We were quickly greeted. I was in a bit of a hurry so Gladice took my information and said she would call me with quotes. Later that day she called and I was very pleased with the price compared to others I have received. I honestly was not expecting such great service. Thank you to Gladice who was able to work with me and my busy schedule. I now also recommend this place like my friend. Keep up the good work!

Valeria handled my new policy and she did it with efficiency and professionalism. I'm very happy with the service Valeria provided and would recommend her to anyone!

Took my father here Angel Serrano to get his insurance after trying a couple of other insurance company. Glady helped us, and WOW! She was up front with all the information and very professionally patient explaining everything to my elderly father. She made us feel safe with the whole process and made it super easy for us both. Thank you so much for actually caring!

Nubia Eckert has helped me with 3 products. New home insurance, new home flood insurance and Auto Insurance. She was earning each one at a time. i liked the way she talks pretty clear as well as she do her best to find you a fair pricing. Also every single time i have needed any help she gets back to me in a timely manner. 100% recommended so far.

My experience has being great with the agency. Valeria does a fabulous job finding me the best rate possible. Thank you

Been using this company for over 10 years because Gladys is the best Agent, very knowledgeable with the best quotes and friendly with everyone. Highly recommend Eckert.

I can assure you I have had about 3 properties insured with Eckert and I can assure you NUBIA is amazing! super attentive and responsive. always finds the best quotes, deductibles especially in such a high peak season now. I appreciate all your help and your teams! 100% recommend.

They are so nice in there especially gladys she is so nice and has a bubbly personality she makes sure she finds the right insurance that is affordable for you.i highly recommend to visit here.

Recommended 100%, they're always responsive and look out for me. I have my personal and commercial liability with them. Rates are competitive, honestly their customer service is why I haven't left. All the girls are always willing to help and they always answer the phone (rare commodity now a days).

Stay away from this insurance company! I sent written notice on the companies form to cancel on 18 August 2017 along with my new homeowners insurance because they claimed they could not cancel without proof of new insurance. Come January I get a nasty surprise from mt mortage company that they did not receive the check from Eckert and that my mortage payment would increase by $200 a month due to the fact that I had two homeowner's insurance policies in effect.

I called Eckert and they said it was not cancelled because they did not have wind rider policy. At no time did they contact me to inform me that they were missing this documentation; I checked my email and phone records. I sent the requested documentation in. In February I find out that policy is still in effect. I call back the same Agent Eddy and he claims that he did not receive documentation; again they made no attempt to contact me.

I resend requested documentation in to same email address in January 2018 and stay on phone to confirm receipt of required documents. He said he had them and would take requored actions to issue pro-rated refund check. I also received a request for property information, which appears to be annual requirement from their underwriter department. I told them that I would not provide it because I cancelled my policy.

You would figure that they would cancel my policy for not providing this information, but they kept it in effect. Come May 2018, I get a renewal packet for 2018-2019! I contact my bank to insure escrow does not pay and bank confirmed my new homeowner's insurance. I again contacted Eckert and customer service passed me to Agent Hilda and said she would return my call.

Never received call and called again following week. She said that they still had to contact my new insurance company to confirm policy is in effect. During this whole ordeal they were like all passive aggressive, saying that they were sorry and would rectify sotuation, but then they would not follow up. If it is this hard to cancel a policy, I could not imagine how hard it would be to file a claim.

I filed a complaint with the Florida Insurance Commission and posted a review on Yelp cor Florida Peninsula, which is the larger organization over Eckert, which is only the Agent. I have no idea how many other homeowners that they are playing to keep unneeded insurance coverage in effect by playing this passive aggressive game of dragging feet to cancel. Stay away from this ethically bankrupt company.

Great service very good auto quotes with competitive prices. It's Small and everyone there makes you feel like if you are family always willing to take care of you and willing to find you the best prices for all your insurance needs.