Carlson Insurance

Excellent service very fast response time and they work with you to get the best price.

I've been with ISG for years & I highly recommend them. Fast, friendly, knowledgeable & always ready to help with my personal & commercial policies.

So quick and so helpful. Passed up and mainstream insurance company to do business with them. Very impressed!

My experience with this company was horrible. Joan Sommantico was agent who not only lied to me but also was rude and very unprofessional. Joan quoted me one amount promised would be valid for 30 days her quoted amount. I called on the 30 day spoke to Joan again who stated they no longer except cash payment and that if needed could call following morning to make card payment and shed still honor quoted amount.

I called next morning and what I thought WaS half down on 6 month policy payment. Thought all was ok then got statement in mail boy was I wrong. The payment that thought was half amount for policy was only a quarter of the now amount showing. $500 difference from quoted amount. Joan never told me and when I called she acted like it was no biggy its just $500 quote in quote.

Then Joan proceeded to speak down to me and rude very rudely. THIS COMPANY WILL NEVER GET MY BUSINESS AGAIN NOR WILL I RECOMMEND THEM. THEY WILL QUOTE ONE PRICE AND CHARGE ANOTHER. VERY RUDE AS WELL BSD SERVICE

Insurance Services is the best of the best. They always go above and beyond to make sure that I have everything that I need for my small business, my home, and my auto insurance is taken care of. They have great customer service, and everyone is friendly and helpful.

I tend to ask a lot of questions or make changes that may or not make sense to anyone but me. Jaci does a great job explaining and helping me choose the best coverage and has no problems helping me when the need arises.

Our representative, Crystal, is always willing to help us find the best coverage and rates. She is knowledgeable in the products she offers and responses in a cheerful and timely manner. I am happy to do business with Insurance Services Group, a local company!

Crystal has handled our insurance for nearly six years. She is quick, thorough and knowledgeable. She does a great job.

I have worked with Scottie Moffett since the 1990's. She is the greatest! She is quick to answer all my questions. Sometimes, I feel like I should know the answer but Scottie always assures me that any question or request is worth her time. I can't say enough about how helpful she is and I love listening to her Scottish brogue when I get a chance to talk to her on the phone. She is the best insurance advisor we have ever used. Thank you Scottie from Ravenhill Construction, Inc.

Personnel at this company were friendly and helpful. I recently moved to a floating home, which is treated differently from a regular land house. This company understands floating homes and how to insure them, and gave me very good advice.

I've mostly interacted with Crystal. She's always happy and enjoyable to chat with. She's totally on top of what changes I've requested. There was a period of time when I was constantly making changes, adding a house, adding and subtracting cars, adding and subtracting drivers. She never hesitated, got it right the first time, gave me accurate advice. I couldn't ask for anything more. And when Crystal was away, whoever was available happily filled in!

The whole team is very responsive and goes the extra mile to help our small business save money and receive the care we need. Shanna Lee is especially wonderful!

Quick responses with accurate information and took care of everything you could on your end so I only had to deal with the things that only I could. Even months down the road after purchasing the policies you were still there for me. Thanks for a great job.