We are an Independent Insurance Agency, which means we have made available some of our best companies for your online quick quotes. We service clients in the Houston Texas areas. At First Texas Agency, each one of our clients is given a dedicated team that works together to proficiently address all your concerns. We offer all types of Personal Insurance coverages to our clients in Texas including Homeowners Insurance, Flood Insurance, Auto Insurance, Motorcycle Insurance, and Individual Health Insurance.
Services
First Texas Agency is an Independent Insurance Agency representing many different companies for your insurance needs. As independent insurance agents, you have the ability to choose the best carrier for your insurance needs. That is the main advantage to using an independent insurance agency, we work to satisfy your needs.
Our goal is to protect you and your family from those unexpected events by finding the right coverage at an affordable rate. If you need Auto, Home, Umbrella or any other personal insurance coverage, we can tailor a package to fit your individual personal insurance needs. Our number one priority is to protect your family from any unforeseen event that may be a burden to your family in the future. Our Personal lines staff is here to answer any questions you may have and research the best policy for your needs.
At First Texas Agency, we can provide insurance coverages for your ATV, Jet Ski or off-road vehicles in Houston and throughout the state of Texas. If you own an ATV or off-road vehicle, you need to make sure that you have the right coverage in case of an accident or loss. While some homeowners insurance policies may cover certain liabilities, in most cases Houston, Texas residents need an additional ATV policy to give them the complete coverage they need.We can help you find the right coverage for your special vehicle to protect your investment depending on the vehicle type.
All of the Insurance companies we represent provide a wide range of auto Insurance products at a fair price. Your price gets even better if you qualify for any of our available discounts. When applying for auto Insurance in Houston, Texas, you're usually asked whether you want collision and/or comprehensive coverage, how high you want your deductible to be, what liability limits you want, and whether you want any types of optional coverage. We can help you understand what these terms mean and how much coverage is right for you.
Reviews (10)
Yissel Burdette
May 26, 2022
Patrick Bolger
Oct 23, 2021
Ryan Parkinson
Mar 22, 2021
Daniel Banon
Mar 26, 2019
Sandra Caro, Agent/Owner, is extremely rude, unprofessional and does not understand customer service whatsoever. She has an attitude issue and it goes to show why First Texas Insurance is so poorly rated. I will do everything in my power to spread the word about the lack of customer service and Sandra's lack of professionalism; afterall, your customers/clients determine the success factor. I highly advise all to steer clear of this business ran by such personnel.
LaTosha Johnson
Nov 23, 2018
Pari Davon
Nov 07, 2018
BEWARE OF BUSINESS! I called to get a business quote from First Texas Agency and unfortunately had to deal with agent/owner Sandra Caro. I had a simple question and Sandra responded with an attitude for absolutely no reason. When I asked why she has an attitude and said that isn't proper customer service, she told me to take my business elsewhere, rather than correcting herself or apologizing. Sandra Caro is unprofessional and a detrimental for any business.
I am positive she is highly contributing to the numerous poor reviews and ratings online of the business. As long as Sandra Caro is in charge of First Texas Agency, it is best for ALL to take their business elsewhere, PERIOD.
I am positive she is highly contributing to the numerous poor reviews and ratings online of the business. As long as Sandra Caro is in charge of First Texas Agency, it is best for ALL to take their business elsewhere, PERIOD.
Diana Guerrero
Nov 06, 2018
C. Hopes
Jan 08, 2018
I am huge on customer service, l know the works of my insurance policy very well. Plus, having a relative that guides me, whom is employed with TDI, helps me alot as well. This agency staff was extremely nice to me. Ms. Sandra who handled my call was on it, and made me feel at ease. Thank you First Texas insurance Agency.
Betty Balshaw
Nov 29, 2017
Christian Gamboa
May 29, 2012
This Insurance Agency called my phone and when i called back to see who called me they told me that i owed them money and that my insurance was going to cut off on the 25 of December 2011. When i asked her what insurance agency she was calling from she told me First Texas Insurance company on Longpoint. I explained to her that i did not have insurance with them and she simply hung up on me.
Not only was this woman unprofessional and RUDE but she had the nerve to raise her voice to me and hang up as i was about to say something. This is why i have insurance with Hispanos Insurance they are always nice they deliver excellent customer service and they have great prices unlike First Texas Insurance. If anyone ever asks me about First Texas Insurance i will be glad to tell them to go elsewhere because this lady was incredibly RUDE!
Not only was this woman unprofessional and RUDE but she had the nerve to raise her voice to me and hang up as i was about to say something. This is why i have insurance with Hispanos Insurance they are always nice they deliver excellent customer service and they have great prices unlike First Texas Insurance. If anyone ever asks me about First Texas Insurance i will be glad to tell them to go elsewhere because this lady was incredibly RUDE!
