Shafer Insurance Agency is proud to be associated with great East Tennessee companies like White Realty and to have kept them Safer with Shafer for more than 30 years. Shafer Insurance Agency is pleased to announce an exclusive workers' compensation dividend program. Since 1963, we have been working to ensure that our clients' insurance needs are met by providing them with appropriate coverage, industry knowledge and high-quality service, while maintaining a commitment to provide value to our clients, community and staff.
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Our mission is to ensure that our clients' insurance needs are met by providing them with appropriate coverage, industry knowledge and high-quality service, while maintaining a commitment to provide value to our clients, community and staff. Leading and protecting our clients through changes in life and business has always been at the forefront of our company mission.
Our Personal Lines department works with you to evaluate your exposures and protect your home, auto, and any other assets you value. We want to ensure you not only have the coverage you ask for, but also any extended or special coverage you might need. Homeownership is a major investment that brings comfort and security to you and your family.
For many, owning a home is one of the most important investments they will make. Are you properly covered? Not all homeowner's insurance policies are created equally, and we are here to provide personalized insurance coverage so you can have peace of mind should something happen. We have been insuring the homes, automobiles and valuables of our clients since 1963.
Is your current auto insurance policy tailored to your individual needs? Our personal insurance experts will work with you and multiple A+ rated insurance carriers to create a policy that provides you with the most appropriate coverage. We can provide coverage for most any auto insurance risk, and we include discounts for airbags, anti-theft devices, drivers with 30 years of driving experience, excellent credit scores, clean driving records, as well as cross discounts if you insure your home with us.
Reviews (10)
Aaron Tatum
Jan 18, 2022
Karen Pitner
Jan 06, 2022
The entire team at Shafer Insurance Agency has been caring, professional and responsive to our employee benefit needs. I have really enjoyed partnering with Lisa Robinette, Donna Wilson, and Erin Brood specifically. Having worked with them for 8 years I have complete trust in their guidance. They truly care about meeting both our organization and employee's needs.
Yoke Youth
Oct 15, 2021
Christy Hickman
Sep 23, 2021
Our company has been with Shafer Insurance Agency for many years. There is not a better group of people to work with. I can pick up the phone and call anytime and I know that they will answer and provide me professional answers and guidance. Lisa and her crew are top notch. They are extremely caring and will do whatever it takes to help. I can't say enough good things about them. There is not any group anywhere.
Sheila Southern Glass Company
Aug 13, 2021
Is it possible to make working with an insurance company fun? Jennifer Helton at Shafer Insurance certainly does that and more. Jennifer provides outstanding service by providing a quality product at a competitive price tailored to each individuals' needs. Every interaction with her, and the Shafer staff, is an exceptional experience.with accurate, fast and friendly service. I would highly recommend working with Jennifer (and Shafer Insurance) for all of your commercial (and personal) insurance needs.
Glenda Holmes
Aug 12, 2021
Shafer Insurance Agency has been the best company to work with. The staff is professional and responsive. I have been working with Shafer and their staff for over 10 years and I am still as impressed with their response time and their professionalism to help with any situation. I could not ask for a better insurance agency or staff to work with. Great job to everyone that I come in contact with.
Nancy Dyar
Jun 23, 2021
Blake Valentine
May 30, 2021
I've partnered with Shafer both personally AND professionally. Property, Life (Key-Person), Cyber, Health, Dental, Vision, and D&O insurance. I've also partnered with Shafer's HR Consulting team as well! All-around a great experience! They provide great value, the highest level of professionalism, and they are quick to respond! Love Shafer!
Karen Prendergast
Mar 08, 2021
I recently had the pleasure of working with Shafer Insurance through the company I work for, and I can't say enough good things about them. They are extremely professional and their customer service is beyond reproach. Integrity is important in the insurance business, and that's why I would highly recommend Shafer Insurance and the entire team!
Shanetha Collier
Jun 04, 2020
I contacted the Shafer Insurance Agency with multiple insurance needs, and everyone I have come in contact with has been beyond helpful and friendly. Kim promptly directed me to who I needed to speak with. Stanton Overton and Mike Compton were both very professional, thorough, and efficient with getting my insurance needs quoted. Carol and Lynn were both very quick with sending out all the needed paperwork along with sending me copies of my new insurance policies. Overall, great customer service, and great experience. I'd recommend them to anyone looking for any type of insurance!
