With decades of experience in the competitive insurance space, we're excited to make sure you get the coverage you need, before you need it. Our short videos are engaging, informative, and help answer your more frequently asked questions. Reviewing coverage options is just one thing responsible pet parents can do to help look out for their dogs. As an independent firm, we are committed to offering complete objectivity and unbiased advice.
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Established in 1958, Mitchell Insurance Agency, Inc is a homegrown, successful family business that has been servicing Polk County's insurance needs for almost 60 years. We don't just focus on one type of insurance policy at Mitchell Insurance Agency. We are able to offer you potential coverages on many aspects of your life.
Mitchell Insurance Agency's team is compiled of some of the most experienced agents and customer service representatives in the business. We know you will find someone in our office that connects with you and makes the process of attaining insurance a breeze. Our mission at Mitchell Insurance Agency is to provide our customers with the best quality coverages available while maintaining the personal care our customers have come to expect when working with our staff!Whether you are looking for help protecting your family, your home, or your assets, our personalized service focuses on your needs, wants, and long-term goals.
Mitchell Insurance Agency has over 50 years experience in the Polk County area. We are honored to insure our neighborhood families and businesses and be a trusted resource in our industry! Let us take care of your insurance needs by seeking out some of the best insurance companies in the business while giving you the best customer service care available.
Mitchell Insurance Agency offers a wide range of insurance products for both personal and business insurance. Offering a wide range of competitive companies, our staff is able to be a reliable source of options! Protect your automobile with insurance coverage from one of our many national based insurance carriers.
Reviews (6)
Soua L.
Jun 23, 2022
I was shopping for business owner & umbrella policy for a restaurant that was being built out. I'd advised agent, Stephanie it will take at least 6 months before business is is up and running. Stephanie wrote me a business owner and excess umbrella policy which was set up for cancellation within 90 days because business was not up an running.
Agent never call to advise me. I only found out when I went online to set up account and saw that policies were being cancelled. When I called her, that's when she advised me of why and offer to write a commercial liability with vacant building and renovation. Why she didn't write this policy to begin with? First, the premium I paid for the 2.5 months policies she wrote was more than a whole year policy for the commercial liability with vacant building renovation. Second, it was an inconvenience having to look for coverage again.
It took her over 2 weeks to just get me new quote which just prolong me having to pay on policies that were being cancelled. I ended up securing coverage with a different agency!
Agent never call to advise me. I only found out when I went online to set up account and saw that policies were being cancelled. When I called her, that's when she advised me of why and offer to write a commercial liability with vacant building and renovation. Why she didn't write this policy to begin with? First, the premium I paid for the 2.5 months policies she wrote was more than a whole year policy for the commercial liability with vacant building renovation. Second, it was an inconvenience having to look for coverage again.
It took her over 2 weeks to just get me new quote which just prolong me having to pay on policies that were being cancelled. I ended up securing coverage with a different agency!
Lonnie Smith
Mar 14, 2021
Nathan Castle
Jan 04, 2021
Paula Chappell
Dec 08, 2020
My husband and I bought a home in Solivita 7 yrs ago. We found Mitchell Insurance through a referral of a satisfied client. Best decision we ever made! We only had to use them once for a complete roof replacement due to hail damage. There was no hassles. Submitted the claim, got the roofer, and it was paid for and done. My friends with other insurers were jumping through hoops and hurdles for months to find resolution for their roof replacement and they were paying higher premiums than I. Carla and the staff have always been responsive and courteous. If you are looking for insurance, I highly recommend Mitchell Insurance Agency!
John Garcia
May 21, 2020
David R.
Apr 07, 2020
This place is a joke. The absolute worst customer service I have ever experienced. This is the typical "you're here for us, we're not here for you" mentality at this joke of a place. Steve Shattuck is the worst agent to represent any company of any genre. Don't even bother with these folks over at Mitchell Insurance Agency. You will be highly disappointed with their "service." That is to say their LACK OF SERVICE.
