Apple Adjusters

They were fairly quick to come out to my place after my house damage. However, they were extremely specific when giving an estimate to repair one thing.in my case, a shed.and, very vague when giving estimates on other things.in my case, framing work. And, while I know all their agents are under stress because of all the recent hurricane claims, my adjuster handling my claim was not only rude to me, but also to a professional roofer that is doing his best to work with them on an additional, supplement claim.

I can definitely understand this to some point as we all react to stress in different ways. However, I, as well as, most people expect professionals to act professionally. This is especially true when a client has a major loss and is under equal, if not more stress. I'm not saying they are a bad company, rather pointing out that a more professional attitude by some of their staff would go a long way in moving the process along.both for their company and their clients.

I had a great experience! The gentleman who came to my home was very professional and thorough. He even came back after already leaving to make sure I didn't have any further questions. The process was very easy for me.

The employees were just down to earth understanding individuals that executed my claim in a timely and fair timeframe. The overall experience was a refreshing one.

Apple Adjusters work for Access Home Mortgage and they do fraudulent activities. The field adjusters submit fraudulent paperwork on behalf of the customers to the insurance company. Then the desk adjusters sign off on the documents and submit it, knowing that the document is not correct. DO NOT USE EITHER ONE OF THEM FOR YOUR INSURANCE CLAIMS! After you catch them in their fraudulent activity then they will not return your phone calls or emails.

I recommend filing lawsuits against the company to even get a resolution to your complaints. They purposely do this fraudulent activity and ignore you once you catch them in their actions.

I had to choose 1 star since there isn't an option for NEGATIVE stars! The guy that came out to my house was the RUDDEST most UNPROFESSIONAL person I have ever dealt with! I will complain to my insurance company! I have never met anyone so rude! Please think twice before ever using this company --- any place that will employ the rude scum that I had to deal with isn't fit to be in business!