Filice Insurance Agency

FILICE is a GREAT company to work with! Not only did they satisfy our employee health care needs, but they also made sure we were in compliance with Federal & California regulations. As a payroll manager for a company with employees working thru out the United States, Filice has always been a great resource when it comes to HR questions too. The whole team are always responsive, no matter what questions or issues come up. We look forward to a wonderful & long relationship with the FILICE team.

After the total nightmare that was Zenefits, in comes Filice to save the day! I was an HR department of one for a long time so I leaned heavily on Filice and they were always there to support me! I love that they could help me with almost any HR question I had, even if it wasn't about health insurance. If they didn't know the answer, they would set out to find it.

And their response time was so quick! They truly made my HR life so much easier. I worked with Evelyn and Julie whose customer service skills were top notch! They were always happy to visit me at any of our offices and help me with benefits presentations or just take me out to lunch to celebrate my maternity leave. They even gave me a baby gift which was so sweet and thoughtful! Amanda was also a HUGE help with EaseCentral implementation and ACA filing. Seriously amazing people at Filice (especially Evelyn, Julie, and Amanda!). They'll be the first broker I recommend at any company I work at in the future.

Nice and effective insurance brokers, casual dress environment, and the group generally seems to like all their coworkers. While most insurance brokers reside in San Francisco or Concord/Lafayette area, it's nice that one is local in San Jose.

As an account manager for the largest providers of Occupational Health Clinics in the area we partner with 100's of Filice Insurance Groups. It is a great pleasure to work with great brokers who put the clients first. Thank you Ron and Staff.

We have been working with Filice for the last few years and have nothing but positive things to say about them. We regularly work with Christina, Ray, Lisa & Nathalie - all are fantastic. They are VERY quick to respond and always make us feel like we are their only clients. We have a very complicated and manual benefits process at our company and Filice is always there to support us and provide knowledge and assistance when needed. I am very grateful we have Filice and don't know what we would do without them! Caitlin Operations & Benefits Manager Q Analysts

"We gets calls every year offering services from other companies. I always tell them "we are not changing." Everyone is so friendly & helpful, you cannot get better support than what Filice offers!" Pam Sappingfield, CFO ServiceMaster Restoration Services

Filice has been my favorite brokerage to date. Our organization had a previous broker that did not provide the level of service needed, but had ties with the CEO, which is where the relationship continued. having met with Mike Chavez at a previous company, i wanted to see what the service was like, thus i had him come in to pitch again. Mike and his team delivered to the tee.we were going through open enrollment at the time and the broker we had was so horrible, i switched to Filice in the middle of open enrollment.

They had a website up for our organization within the week, redid open enrollment, and even fixed the issues to make our insurance more simple and easy to understand and control, all the while saving us money. Filice has the most helpful and best team. I can attest to this because i can be a very difficult personality to work with if someone doesn't get it right the first time or doesn't follow up with me regarding changes. Mike & Evelyn assisted the entire way and went above and beyond for everything that our organization needed! They are amazing and you will be very happy to utilize their services! Thank you Filice!

My company was late giving us information to sign up for Obama Care and suggested we head over to get signed up. I had the delight of working with Mr. Davis who was very patient and professional as we talked about what was allowed under the rules. This gentleman was very patient, kind and attentive and suggested ideas and solutions to some of the dilemmas I was throwing out.

He did not wish to pry into my health-related status and verbalized this while we talked, gently asking how my health was so I could get the best plan. It ended up I didn't sign up, but I was very impressed with who friendly the staff was and accomodating. I highly recommend Filice insurance just for the knowledge the staff has on this new health care plan and how 'tender' they are dealing with you on something so personal and private.

A pushy salesman repeatedly bothered my staff. From his communications, my staff was led to believe that we had some sort of immediate crisis that had to be addressed. The sales man used tactics that I find unethical and manipulative. I would never, ever deal with this broker.

What can I say? FILICE ROCKS! My company was looking for a new insurance broker and Filice kept coming up in all the conversations with my colleagues that are in the HR field. My background is in finance, so I had no idea what a full-service insurance company had to offer. We've always dealt with boutique insurance agencies and it was not working for our growing company.

Time for a change! In enters FILICE! They know what they're doing, they're always picking up their phone, they always answer emails in a timely manner. and on top of that, they offer other services besides health insurance. What a refreshing change! Steve and Silvia from Small Groups did the presentation during Open Enrollment. It was not just an insurance representative that showed up in our office with a boring presentation. Steve was actively involved in the presentation and allowed employees to understand our plan changes. They add the personal touch to everything and our employees very much appreciated that. Both are so patient! I highly recommend this insurance agency.