Plc Insurance

Beware! This insurance broker is horrendous. They manage a commercial account for company whos vehicle that hit my parked car, doing extensive damage. I left several messages for the agent after the accident, when I did not hear back from her after 2-hours I called one of the partners listed on the website, Dan Rucker, he was extremely rude, condescending and misogynistic.

He questioned if the accident even happened as I had explained (like I have time to call companies and make false claims). He offered no assistance in terms of providing a solution for a rental car or helping me get my vehicle towed to a body shop. He said that was my responsibility to cover, even though it was his policyholder that hit my car. He said he would need to "validate" my claim with the company, even though the company stated that they had already spoken to PLC.

I missed a return call from Dan, but he left a message where he stated they would file the claim, that day, with Liberty Mutual. I called him back to get more details on next steps and was put straight to voicemail. He is yet to call me back and neither has Dawn, the assigned agent that I left 2 messages for earlier in the day. As of this post, it has been over 24 hours and I have yet to hear back.

Since I did not hear back from PLC by the end of the business day, I called the Liberty Mutual Commercial Division myself, so I could get an update. When I spoke with the claims department, they stated that a claim had not been filed, as I was told it would be by Dan. Insurance is one of those industries where you expect responsiveness and empathy. My interactions with PLC thus far have been completely opposite.

I accidentally wrote a review on PLC instead of my insurance company with a similar name. All I can say is PLC was amazing in their response and concern. If they provided coverage in Florida I would switch insurance companies today. Their response was prompt, courteous and professional at all times- what an insurance company should be. I don't even have them and I would recommend them based on my interactions with them.

Very excited to have an insurance agency that actually cares and has wonderful customer service! Much better than any of their competitors.

A friend recommended Kari Hepworth at PLC when I had several questions regarding my coverage and did not want to contact the insurance company directly. She has been a client of theirs for over 20 years, for her Home, auto and business. Even though I was not a client, my questions were answered without hesitation. Those at PLC are very knowledgeable and professional. As a result of our conversation, I am now a very satisfied new customer. I would sincerely recommend them without hesitation. You will be in good hands.

The help I received from all of the professionals at PLC have been outstanding. I had a somewhat complicated series of issues and the staff really plowed through lots of details with much success. Particular thanks to Tracy Lake. Her help and guidance was remarkable and I will be in her debt for a long time. The professionalism was high. And, she has a great sense of dry humor which she used to keep me calm. Thanks to all of you.

If it wasn't for my parents, I wouldn't have considered PLC Insurance LLC. My husband and I are so grateful for TRACY LAKE (yes, all in caps because she is AWESOME). She helped us in so many ways like answering our questions promptly (in person & email), accommodating our schedule (especially when we showed up late for our first appointment due to snow) and actually listened to what we had to say.

The whole staff made us feel welcomed and cared for! We came out of the office with a big smile because we saved so much money with our car insurance. Switch to PLC Insurance if you can!

II worked with Tracy Lake who helped me save a couple hundred bucks a year on my auto insurance compared to my previous policy. Communication is great with PLC, who is now handling my home and auto insurance. I like to deal with quick-witted, creative and fun people and Tracy and PLC delivered strongly in these areas. I heartily recommend them.

I've been working with PLC Insurance for twenty years and they have always been providing great insurance and even better customer service. They recently reached out to me, out of the blue, with a new policy option that had more coverage and saved me almost $400 a year. I don't have time to research this stuff so it's great that they are looking out for my best interests. Highly recommend them!

I was very impressed with the service at PLC Insurance. My agent, Tracy Lake, was professional and enthusiastic about getting me the best possible policy at the lowest possible rate. I now have auto, renters and life insurance with PLC and could not be happier with my coverage. Thank you to Tracy and everyone at PLC Insurance!

We really enjoyed working with PLC insurance. They were competitive on all fronts- quick to respond, very easy to work with, flexible, and really looked into customizing what works best for YOU rather than sticking you with a cookie-cutter package. Will be back!

We were reluctant to shopping around for insurance quotes, but we decided to give it a go. PLC not only got us a FANTASTIC new rate with a new company- a well known one at that, but also did all of the paperwork to make the transition smooth and pain free for us! They went above and beyond and were awesome to work with! Hands down the best service we have had when dealing with an insurance company.

Tracy was absolutely the best! She was extremely helpful in answering all of my questions and saved me a HUNDRED dollars per month while getting me BETTER coverage than I already had. I could not have asked for a better experience and I could not be more thankful. I have recommended Tracy and PLC Insurance to everyone.

Kelly Lustgarten at PLC Insurance was extremely responsive and was able to handle my automotive insurance within about a 10 minute phone call. Professional and reasonably priced and great service. I highly recommend PLC! Rhonda Taylor

Tracy Lake is on point! She delivered our quotes on time, and never did we have to ask for an update. Picking PLC as our insurance provider was a no brainer.

I've been very happy with my auto insurance and rental insurance. They respond quickly and have some of the best insurance agents around. PLC Insurance is easily the best Lynnwood Insurance agency. PLC agents work all over Seattle, Bellevue, Bellingham, Olympia. Pretty much all over the Northwest Puget Sound area, and have helped many friends with their business insurance, car insurance, and home insurance.

I'm always happy to recommend them to others because they do a good job and take great care of their customers. They do their best to get them a great price, and coverage that will truly protect them if something bad happens. Much obliged, PLC. Thanks for all you do.

I have nothing but good to say about PLC. Tracy has treated us wonderfully ever since we were referred to her by our lender. They were able to bundle our insurances and give us a great deal whereas the insurance company we had previously refused to cover us as homeowners. It has been a wonderful experience and I would recommend them to anyone!