Over five decades ago, James Murray founded Murray Insurance LLC with a focus on helping people, families, and businesses protect what's most important with tailored insurance solutions and personalized customer service. When Bob Murray took over the agency in 2013, he brought his experience and the expertise of his father to continue serving the insurance needs of each and every client.Murray Insurance is proud to serve your needs as your trusted, local insurance agency in downtown Erie, PA. Our team of insurance professionals are knowledgeable and here to help you throughout every step of the insurance process.
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For over five decades, Murray Insurance has been focused on helping people, families, and businesses protect what's most important with tailored insurance solutions and personalized customer service. We are here to serve your needs as your trusted, local insurance agency in downtown Erie, PA. Since our founding in 1968 by James Murray, some things have changed, and others have stayed the same.
Not all insurance agents are created equal. At Murray Insurance LLC, we go out of our way to treat our clients like people and we use our industry experience and diversified knowledge base to protect what you value most. At Murray Insurance LLC, we strive to live up to ERIE's motto of "Above all in Service."
When you work with our independent insurance agency, you're getting the power of choice. From simplifying the insurance process to finding you the right coverage, here's what makes us different. Bringing you the right blend of price, coverage, and service is what we strive to do. By representing different insurance companies, we can provide a unique variety of policies and price points.
Reviews (3)
Elijah H.
Feb 25, 2021
Jillian Kondzielski
Sep 19, 2020
Kennedy
Jun 23, 2020
I wish I could have given zero stars. I bought my first brand new car recently and called Erie insurance ASAP and let them know since I've already been with them for a few years. I spoke with a woman named Tiffany who got my vehicle changed in my policy and everything was set to go, no worries. The next day I get a call from her saying that since I had a co-signer, he would need to be approved on my policy.
She said that he may even have to switch to Erie insurance (he doesn't have Erie insurance, he doesn't even live in the same state as me). She made him fill out a questionnaire asking all these questions about how often he'd be driving the car, how many miles he would put on it, etc. which was weird because he wasn't going to be driving it at all.
After that she just had to send it to underwriting and get him approved. This wasn't really a problem. She told me I was completely covered while this was in the process. I called later that day just to double check I had insurance before I left for my lunch break. Not even three hours later a get an EMAIL, not even a phone call, from Tiffany saying that since we're still in the process, I am not covered in the policy and I do not have insurance and can't drive my vehicle.
Never got any voicemail, phone call, nothing. I was left completely stranded at work with a brand new car I've only had for two days. Erie insurance completely screwed me over and left me high and dry without even giving me a notice, not only that, but had told me more than twice that I was covered with my new vehicle and could drive, only to find out that my policy was cut because my co-signer goes through a different insurance company for his own vehicles in a completely different home and state than me.
I called the dealership and multiple other insurance agents and they all had one general consensus: This is the most absurd thing they've ever heard of and it was completely unethical and unreasonable for them to do what they did to me. I will NEVER use them again and would highly recommend everyone else stays far away. This happened yesterday and I STILL haven't received any phone calls or information. Absolutely horrible and unprofessional company.
She said that he may even have to switch to Erie insurance (he doesn't have Erie insurance, he doesn't even live in the same state as me). She made him fill out a questionnaire asking all these questions about how often he'd be driving the car, how many miles he would put on it, etc. which was weird because he wasn't going to be driving it at all.
After that she just had to send it to underwriting and get him approved. This wasn't really a problem. She told me I was completely covered while this was in the process. I called later that day just to double check I had insurance before I left for my lunch break. Not even three hours later a get an EMAIL, not even a phone call, from Tiffany saying that since we're still in the process, I am not covered in the policy and I do not have insurance and can't drive my vehicle.
Never got any voicemail, phone call, nothing. I was left completely stranded at work with a brand new car I've only had for two days. Erie insurance completely screwed me over and left me high and dry without even giving me a notice, not only that, but had told me more than twice that I was covered with my new vehicle and could drive, only to find out that my policy was cut because my co-signer goes through a different insurance company for his own vehicles in a completely different home and state than me.
I called the dealership and multiple other insurance agents and they all had one general consensus: This is the most absurd thing they've ever heard of and it was completely unethical and unreasonable for them to do what they did to me. I will NEVER use them again and would highly recommend everyone else stays far away. This happened yesterday and I STILL haven't received any phone calls or information. Absolutely horrible and unprofessional company.
