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Many services such as paying a bill, initiating a claim, and requesting a certificate can be found here, every day of the year. Elliot Whittier has been serving the community since 1882. We offer personal and commercial insurance products including Auto, Homeowners, Life, Commercial Packages, Workers Compensation, General Liability, Employee Benefits and more.

1 in 56 Massachusetts agencies earned a 5-Star Agency of Distinction rating from The Massachusetts Association of Insurance Agents. The people charged with being responsible for your insurance needs are all licensed and each one averages 15 hours of continuing education each year.
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Elliot Whittier has been serving the community since 1882. We offer personal and commercial insurance products including Auto, Homeowners, Life, Commercial Packages, Workers Compensation, General Liability, Employee Benefits and more. Our Mission is to help clients protect their assets by providing professional advice and superior products with an outstanding staff. Our Vision is to make Elliot Whittier a great home for our clients and a great place to work, while building a growing and profitable business.
We'll come to your place of business at a convenient time; ask questions pertinent to your business operations and we'll ask to review existing insurance policies. As independent agents representing over 50 "A" rated carriers, we'll find the best fit for coverage and price. We'll give you evidence that your insurance has been bound by the new carrier; do all the paperwork and send a letter to your former Agent informing them of the change.
When it comes to how you pay your insurance bill we want to make it as easy for you as we can. Depending on which company your insurance policy is with, you do have options such as: pay by mail, pay by direct withdrawal (EFT), pay by phone, and pay online.
Please be sure to include specific handling instructions such as the date and time you will need the Certificate. Normal turnaround time is 24 hours. You may also call 800-696-3947 and speak with a customer Service Associate, or fax your requirements to 978-977-0850.
Reviews (4)
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Bill Maher
Oct 24, 2019
I was managing my mom's affairs and needed insurance for people coming into help my mom. No problem for Elliot Whittier jumped on it and walked me through process. When the condo was sold there were some changes needed in insurance. It was effortless working with Whittier staff.
Flanza
Jan 02, 2019
I REALLY DONT AGREE WITH THE BOTTOM POST.TRY THIS COMPANY AND YOU WILL BE SATISFIED.
Bruce Murdoch
Jun 07, 2018
It's Insurance Agencies like this place that give Insurance a bad name. I called to get a quote for a car I was looking to purchase at 9:30am and gave the agent my information to which she replied she'd get back to me. Having dealt with these people for years with my current car and also my house I thought I'd hear back within the hour. was I ever wrong.

Four hours later after not hearing from them I attempted to call back to see how they were doing only to hear the phone ring and ring. After many rings a machine came on basically saying they were too busy to answer the call and to leave a message and they'd call me back which I did. After 3-1/2 hours and 4 return calls on my part trying to get a response I finally gave up and called a new agency.

Ten minutes later I got a call back as promised and they got my account, for now its just my new car policy but when it comes to renew my house insurance Elliot, Whittier, Hardy and Roy will probably be losing that as well. After 30 years of my family doing business with them I expected more. I am happy I found out how slow they are to respond before I actually needed to file a claim, if it took that long to try to open a new account I can't even imagine how long of a delay it would be for that to happen. UPDATE: 27 hours later Julie called with my quote. it was double what my new insurance company charged for the same coverage. BUYER BEWARE
Edward M. Burns
Mar 24, 2017
Elliot Whittier has handled my condo insurance for about ten years now and they couldn't have done a better job. Cheerful, co-operative employees with a minimum of fuss with every call. Do yourself a favor and call Elliot and Whittier. They're the best you'll ever find.