
Reviews (8)
Taylor Smith
Apr 13, 2021
I agree with reviews. Bernadette is surely the best part of this place; she is the only one with any level of customer service. The issue is, when she's absent, the treatment you receive is miles from acceptable and questionable, to say the least, toward people of darker skin tones. I had an experience there with Rachel (dark haired older lady) and a person I believed to be named Amber (chubby & taller) that I will never forget.
I came in to get a quote on renewing my insurance and neither of them could do that. Rachel asked me to leave in a rude, flippant, manner after mumbling "we don't do those on weekends, " and after I mentioned how rude she was, She replied with "that's fine. you can leave." To my surprise, the other, Amber, proceeded to stand up and help escort me out. WITH HER HANDS.
The incident was so out of pocket, I called the police. After paying car insurance FAITHFULLY AND ON TIME FOR OVER TWO YEARS WITH THIS COMPANY, I was horrified. The owner, Doug, did call and apologize a short time later. However, the damage was already done. I would never suggest doing business with this company, especially if you are a minority, as it is clear that when certain people are absent, etiquette is thrown out of the window. My suggestion: pick another; you won't regret it later. I am now with State Farm.
I came in to get a quote on renewing my insurance and neither of them could do that. Rachel asked me to leave in a rude, flippant, manner after mumbling "we don't do those on weekends, " and after I mentioned how rude she was, She replied with "that's fine. you can leave." To my surprise, the other, Amber, proceeded to stand up and help escort me out. WITH HER HANDS.
The incident was so out of pocket, I called the police. After paying car insurance FAITHFULLY AND ON TIME FOR OVER TWO YEARS WITH THIS COMPANY, I was horrified. The owner, Doug, did call and apologize a short time later. However, the damage was already done. I would never suggest doing business with this company, especially if you are a minority, as it is clear that when certain people are absent, etiquette is thrown out of the window. My suggestion: pick another; you won't regret it later. I am now with State Farm.
Logan Sanders
Oct 23, 2020
James Spriggs
Jan 08, 2020
Haley Bramwell
Dec 23, 2019
Sarah Shipp
Dec 01, 2019
Samantha Vlachos
Nov 15, 2019
Donald White
Dec 19, 2015
I have been apart of this insurence company for almost three years, and I am not leaving at all. The quality of service and personal one on one experience is just phenomenal. These great team of workers presents a essence of Excellency that is far beyond mind blowing. The coverage and options are great. My vehicles have been well taking care of under Rogges insurence.
I can ASSURE you Classic rogge is The best place to INSURE you. No matter if its life or auto they got you cover you 100%. No need for the new somethings sre just better CLASSIC.
I can ASSURE you Classic rogge is The best place to INSURE you. No matter if its life or auto they got you cover you 100%. No need for the new somethings sre just better CLASSIC.
Cullen Wulf
May 01, 2014
One of the best parts of working with Rogge insurance is working with a family run agency. They are very competitive, and they offer all types of insurance! Being a younger guy, car insurance rates are often very high, but Doug Rogge made sure I got the best rate for my age bracket. They also set me up with insurance for my condo. It's much easier to go to one place and get everything covered, plus it's great knowing the Rogge family has my back. Thanks guys! ~ Cullen