Almost 1 out of every 3 autos on the road is uninsured. With those odds against you, it's important to have the correct insurance to cover yourself and your family. We are independent agents and brokers which means we are not "tied down" to just one company. The companies we represent were chosen by us for their dedication to giving our clients the best service, whether it be a change to your policy or making sure your claim is expedited efficiently and satisfactorily.
Services
Owner/Agent Ric Small purchased the agency in 1981 and moved it from Richmond to Benicia in 1985. Ric worked for AAA for 5 yrs prior to the purchase. Ric's wife, Kema, has taught in the Benicia School District since 1998, and both Ric and Kema led Younglife in Benicia for over 20 yrs. Ric also coached the girls tennis team at Benicia High for 12 yrs.
In California, catastrophic events are becoming more prevalent and so it is more important than ever to make sure your home is covered not only against those events, but also to make sure you have the proper amount of coverage to rebuild in case such an event strikes your home. Whether you are involved in a serious accident, or you just need to change vehicles, we will be with you every step of the way.
Your home is one of the most important assets you will ever purchase. Our job is to protect that asset to be sure you will be covered properly no matter if a fence blows or if a major catastrophe hits. We use up to date replacement cost estimators to evaluate the replacement cost of your home. Our markets offer coverage not only for your home but also your personal items such as jewelry and other important collectibles. There are also discounts for having your home and auto insurance together with one of our A+ rated companies.
Statistics show that almost 1 out of every 3 autos on the road is uninsured. With those odds against you, it's important to have the correct insurance to cover yourself and your family. We will review your liability limits and physical damage deductibles to make sure your needs are met with the correct policy. There are also discounts for having your auto and home with one of our A+ rated companies.
Reviews (6)
Betty Chypre
Dec 29, 2020
Really nice people! I've been with them for years, but my first accident happened last year, (hit on the back right wheel by a car perpendicular to me) and Ric Small took all kinds of time with me, reassuring me, and handled my claim in a timely manner. I like him, his office staff, not just this one incident, but through the years with paperwork problems, etc. they bend over backwards to be helpful in every way. This is what an insurance agency SHOULD be like, but seldom is.
Holly R.
May 30, 2019
Adrian A.
Oct 21, 2015
BEST SERVICE EVER. I have been with this insurance agency since 2007. Every year or so I been adding new cars, filed claims, and just had many questions. First of all, they ALWAYS answer the phone. The lady at the front desk is always very helpful and always willing to answer general questions and provide you with anything you need. Again, she will always answer the phone. Garrett is the MAN!
He is always very helpful and he treats you as a friend. He is always looking out for you and making sure that your account, service, and everything else you need is well taken care of. He is always ready to answer questions and is QUICK to reply back to emails and phone calls within minutes. Couldn't ask for a better insurance agent. I can honestly say this is among the best customer service I have received anywhere, not just anything insurance related. Great Job GUYS! Keep up the great work! I will always recommend you to family and friends.
He is always very helpful and he treats you as a friend. He is always looking out for you and making sure that your account, service, and everything else you need is well taken care of. He is always ready to answer questions and is QUICK to reply back to emails and phone calls within minutes. Couldn't ask for a better insurance agent. I can honestly say this is among the best customer service I have received anywhere, not just anything insurance related. Great Job GUYS! Keep up the great work! I will always recommend you to family and friends.
Tamara S.
Mar 09, 2015
Melanie M.
Nov 24, 2011
I cannot tell you how much I appreciate everyone at Alonzo & Small! I have been with them for about 7+ years! I haven't had too many things happen to have to contact them too much about, but I always have a ton of questions! I feel as though I bother them (Ric especially) because I call & want to talk to him about any little thing, but he is always so nice!
Not only does he always find out the answer to whatever question I have, but he never keeps me waiting! I recently got into a minor accident & felt lost! One phone call to Ric & I feel like I am super taken care of! I had no idea what to do who to call.but Ric was on it & took care of me like I was one of his family members! And I am also always looking for the best of the best for the BEST price!
Not that I am "cheap".we work hard like everyone else & have 4 children to take care of, so you can imagine! I know no one can take care of me & my family the way Ric makes sure we are taken care of!
Not only does he always find out the answer to whatever question I have, but he never keeps me waiting! I recently got into a minor accident & felt lost! One phone call to Ric & I feel like I am super taken care of! I had no idea what to do who to call.but Ric was on it & took care of me like I was one of his family members! And I am also always looking for the best of the best for the BEST price!
Not that I am "cheap".we work hard like everyone else & have 4 children to take care of, so you can imagine! I know no one can take care of me & my family the way Ric makes sure we are taken care of!
E. J. H.
Nov 03, 2011
After searching high and low for a decently priced insurance policy, I finally found my match with Mercury. When I called to buy my policy I was told I had to come in for vehicle inspection and to sign paperwork. This is a small business in a small town. Not a click to buy insurance place. Which gave a nice homey feeling. The receptionist was very polite was able to schedule an appointment around my busy schedule.
The next day, when I arrived for my 9am appt, I was met with silence. The office was still closed and I had to wait 10 minutes for someone to come. I wasn't angry at all. Luckily, it wasn't a rushed morning for me. Like I stated earlier, this is a small business in a small town. Accidents can happen. As it turned out, everyone in the office was either out on business or vacation, and my agent was opening it alone and was tardy due to a busy family morning.
He was very friendly and explained my policy to me in great detail. The whole process lacked that greasy feeling that sometimes comes with purchasing insurance. He gave me his complete attention. And bonus, for being a few minutes late he gave me a Starbucks gift card! Score. I haven't had any accidents or mishaps yet, knock-on-wood*, so I haven't had the opportunity to test out the claim adjuster side of the business but I'm sure, should I need it, they'll be great!
The next day, when I arrived for my 9am appt, I was met with silence. The office was still closed and I had to wait 10 minutes for someone to come. I wasn't angry at all. Luckily, it wasn't a rushed morning for me. Like I stated earlier, this is a small business in a small town. Accidents can happen. As it turned out, everyone in the office was either out on business or vacation, and my agent was opening it alone and was tardy due to a busy family morning.
He was very friendly and explained my policy to me in great detail. The whole process lacked that greasy feeling that sometimes comes with purchasing insurance. He gave me his complete attention. And bonus, for being a few minutes late he gave me a Starbucks gift card! Score. I haven't had any accidents or mishaps yet, knock-on-wood*, so I haven't had the opportunity to test out the claim adjuster side of the business but I'm sure, should I need it, they'll be great!
