The J. Byrne Agency has been in the insurance business, here in Cape May County, since 1946. Over the years we currently have grown in this area from a tiny agency working with a limited number of local businesses to a substantial company handling every kind of individual and commercial insurance. John J. Byrne established our company in 1946, then called Sparks and Byrne.
Reviews (2)
Marge W.
Dec 01, 2021
We had damage to our home on December 4th. we called J Byrne the next day which then started us on a 30 day and counting saga of being told their associates Vanguard Appraisers out of Central Jersey do an estimate then its sent to New England EXPRESS, (.the EXPRESS being the biggest joke of their name ) Exchange only to have it sent back to J. Byrne for the final acceptance and reimbursement for the damages. Well, today I made my 20th or so call to J.Byrne since to date they have never once called our home about our claim and was told by our representative Latisha our claim was denied.
I have read through our policy so many times I know it inside and out and YES the are covered. J.Byrne agency must use this tactic to see how many people will just go away meaning they won't have to pay them. I am not one of them. So today we start our fight to have this inattentive, indifferent, tongueless company whose motto is, " Working with us is like a walk on the beach." to accept the claim we submitted on November 4th, that is payable by our policy.
This has been an upsetting and abysmal experience to have to go through for a homeowner of over 27 years and first claim ever submitted. No, I would not recommend this company for any coverage for anything.
I have read through our policy so many times I know it inside and out and YES the are covered. J.Byrne agency must use this tactic to see how many people will just go away meaning they won't have to pay them. I am not one of them. So today we start our fight to have this inattentive, indifferent, tongueless company whose motto is, " Working with us is like a walk on the beach." to accept the claim we submitted on November 4th, that is payable by our policy.
This has been an upsetting and abysmal experience to have to go through for a homeowner of over 27 years and first claim ever submitted. No, I would not recommend this company for any coverage for anything.
Jeffrey D.
Apr 05, 2019
I have been a customer of J.Byrne agency for about 10 years. They have always treated me kindly and efficiently. I have had many policies with them related to condominium building insurance, directors insurance. Fortunately, I have not had to make a claims, but as far as customer service they are top notch!
