Boss Randall S Insurance

Anthony Allen has been my agent for 4+ years and he has always taken the best of care of my family's insurance needs. He is very knowledgeable and always keeping my needs first. I highly recommend Ottawa Kent and Anthony specifically as an agent. I've referred many family and friends to him who can also vouch of his professionalism, knowledge, and keeping his clients best interest in mind at all times.

Anthony Allen is amazing! Have been working with him for a few years. He has always had my best interest at heart. He will respond to my questions quickly, and efficiently. Cannot recommend him enough!

Judy is wonderful to work with & there is no doubt she has our best interest at heart! Insurance can be something that can be such a headache, but it is painless with Ottawa Kent! :

Everyone is so friendly. they are just a phone call or email away. Agents listen to our hot buttons and keep us covered. Businesses needing extra certificates sent; they are processed most times in minutes. Always available for questions and making sure we understand our coverage.

Great insurance coverage for a cheaper rate than I previously had. Easy to contact when you need help. Have changed my address and made several claims with no hassle. Ask for Anthony Allen :

We love working with Ottawa Kent! It is great having the peace of mind that they have our back and are always watching out for us. Terri is our Servicing Agent, and she is always extremely quick to respond, while being thorough and accurate in everything she does. We have had an amazing experience with Ottawa Kent, and couldn't recommend them more.

My husband and I switched over to Ottawa Kent a month or so ago and we are SO incredibly impressed! We have been working with Anthony Allen and he is on top of it and took care of everything! We will definitely be recommending to anyone who asks us! Thank you Ottawa Kent!

I'm sorry if someone felt under served by Ottawa-Kent and can't help but wonder if their expectations were unrealistic. Charlie & Mary cannot say enough good things about Judy's and other staff members' service over the past 12 years! Response time is very short and explanations are clear and precise. All staff we've been in contact with have been MOST helpful!

We have been with this agency for 30+ years. We have had many offers to switch for lower cost but we said no. Here is why. Service - we insurance everything with this company based on their recommendations. Sometimes a little more and sometimes a little less than other insurance companies. I stayed for the service. The office service and Janice Chapman, our customer service representative, has handled everything with speed, care and integrity.

When there is an insurance questions, concern, change or new purchase, I always call Janice first. I had a accident in June of 2016. Janice helped me navigate the details of reporting to Auto Owners Insurance where I received a fair settlement for my totaled 2012 Lincoln MK Z Hybrid. They covered my medical costs, help I needed around our property and I was able to purchase another car.

I do not hesitate to recommend the service of Janice Chapin and Ottawa Kent Insurance to anyone looking for great service. I am willing to pay a little more for this awesome service.

Very much enjoy any business that I have to take care of with Ottawa Kent. They are quick to help me out and if I need a return call or notification they are right on it. Nice people to deal with. Love the friendliness. Thanks again

Made several attempts to try and get a quote from Chip Van Faasen as I was recommended his way. Made two emails back to me stating "I'll get the quote" and he never came through. If he can't follow up to get a quote I wouldn't trust him with my insurance.

I have used this agency for over five years and i cant say enough about my agent chip vanfaasen or the service i have received. the right coverage for the right price and they will help you all the way. even took care of insuring my yacht. thanks! jim r. md

Great insurance agency. Underwritten by very good companies. Chip VanFaasen is the agent to work with. Great customer service and follow up.