Rogers Insurance Services

I worked with Sarah Pickens and Amy Navarro to sort out my auto insurance. They were very helpful and knowledgeable, easy to get in contact with over phone and email, and got it done within in a reasonable time frame!

I've been a long-time client here and they're fantastic. They're not at all bothersome but extremely informative. And when I've needed help no matter the hour of day, they are there being responsive and empathetic. As a matter of fact, I called recently to get help with my insurance ID card. Even though Jessica has never met me in person, she was sunny and helpful; it was almost like talking to an old friend. It's nice knowing that they have my back like that. Keep up the amazing customer service and support!

Been with them since 2008. Very competitive pricing.best customer service.highly recommend!

Great customer service from the first phone call with Amy. The staff goes above and beyond as far as customer service is concerned. Jessica was very helpful and kind. I would recommend them to anyone looking for affordable insurance.

Roger's ins. This is my third company with who I have purchased ins for home, car and others item's.in the last three years. The service has been the very, really the very best. Ever time I have called for information assistance there was Jessica womack representing a company that want to help each customer with the and most thorough and comprehensive information Jessica was there for me. I am very happy and hope to be with you guys for a long time. Again thanks for h lolaving Jessica as one of your representative Thank you Ernest R. Garcia.

Jessica was very kind, patient, and helpful. She was thorough, walking us through all the details and transactions. We appreciate her service and professionalism. Recommended.

Had a question about the names on my insurance card. Left a message after COB and first thing in the morning I received a call from Jessica W. She answered my questions and said she'd take care of the issue. A few minutes later she called back and told me that due to a quirk in CA law it wasn't possible but provided me with a workaround. As always. Great service!

I was pleased to find agent Sarah Pickens to help me find homeowners insurance. She was professional, timely and helpful with all my concerns. Virginia

Super happy with the service I recieved. I've been a bit stressed with getting the proper paperwork I needed for my mortgage company, but Jessica made the process a whole lot better. Definitely recommend getting seen by Jessica.

I have used Rogers Insurance for my flood insurance for 4 years and they have always been very helpful and very reasonable on pricing. Talia Paulk has gone above and beyond to assist me in working with my mortgage company as well as reviewing cost savings with my other assets.

They were helpful setting up my policy, but after it was established, difficult to talk with the agents. Sometimes waiting 2 days for a return call. That seems to be more and more common in this electronic era.

I was surprised when my insurance broker called me and left a message that my policy was cancelled for lack of payment the very day that I got the invoice in the mail. Rediculous! I certainly would not recommend this previous company, I call Talia Paulk back and she quickly and efficiently got me a quote from another company for the same price as it cost me the year before. We got everything in place the very same day. Very pleased. Ken Anderson

Excellent customer service and everything is made simple to understand, Mr. Steve Jeton was very professional and understanding while remaining patient with me. Best quotes and quality by far, plus it was a lot cheaper then anywhere else found. Made it easy and convenient when you can talk to real people

Talia Paulk is my agent, she is helping me through a very difficult situation at the moment. She's very understanding and professional with her work. Talia is knowledgeable and helpful, she deserves to be noticed for the effort she puts into her work. I will keep her as my agent as long as I can, I don't think I would want to work with anyone else. Very thankful to have her on my team.

Courtney Best is, pardon the pun, the Best! I have stayed with Rogers because of the excellent service Coutrney provides! She has been in our corner through this whole COvid thing and worked to get us the best rate she could as work was tumultuous at best. Whomever put Coutrney in her position was smart as she makes a great name for their company! Thans for all of your hard work on behalf of your policy holders Coutrney!

Jennifer Morales is awesome. Not only did she reduce my flood insurance premium significantly but is always helpful, pleasant and professional.

We have been with Rogers Insurance for awhile. They are quick to respond to our needs. We work with Talia now and she is on her game! I feel that we are in great hands with her!

We are very happy being one of Cortney Best's Clients. She will always answer the phone. Cortney is very responsive. We never have to wait. Cortney will take care of our corporate issues behind the scenes in a professional manner consistently.

We were at a loss where we could get reasonably priced flood insurance so we decided to try RIS direct! We called there and got a real live human being within seconds which is almost unheard of today. We were sent over to the agent Jennifer Morales and again she answered immediately! We told her what we were looking for and she went to work right away helping us find just what we needed and explained everything in a way we could understand.

Any questions we had she answered and any requests for sending documents the way we needed them sent she did! She was TRULY there to help us! We called and talked to her numerous times throughout this week and not once did she make us feel that we were bothering or inconveniencing her! She was such a pleasure to work with and had everything done within four days.

We are very happy with the company and especially with Jennifer! It was something we had to do and dreaded thinking of how we were going to do it and the hoops we'd have to jump thru but Jennifer kept reassuring us she'd get it done for us and AND SHE SURELY DID! Thanks again Jennifer for all your help, kindness and caring! And thanks to the company for being a personable company with real live people answering your phones right away and not being so automated and impersonal! We would recommend Jennifer and RIS highly! Thanks again Den & Nancy VB

I own a trucking company, and we are constantly updating our insurance holders and they need to be done quickly. Our underwriter Cortney Best has been amazing underwriter for our company. Highly recommend!

Roger's insurance is now handling our Mercury Insurance account due to the retirement of our previous agent after 20 years. I am very pleased with Lucy Sierra who has be very pleasant and efficient servicing our insurance needs here in Danville, CA. I was not sure about using a large insurance company, but with Lucy's help, we are very happy to be part of Rogers Insurance. Judy T

The process of seeking auto insurance coverage for my newly licensed teen driver was a daunting task. I had a lot of questions and spent quite a bit of time exploring my options. Special thanks to Orlando and Raegan for their insight, patience and expertise in guiding me through the process of finding a new policy at a competitive rate.

From the first phone call, I found them to be professional, friendly, and helpful. I had a somewhat complicated insurance issue, and they took me through the process of resolving it. Their prices are very reasonable! I couldn't be more pleased with the outcome.

I strongly recommend Orlando and his team at Rogers Insurance. Orlando helped me through a claim dispute on a policy that another agent had written for me. The other agent didn't want to get involved, but, Orlando did get involved despite receiving zero commission on my policies. He was there every step of the way for several months and then helped me find a good insurance company and proper coverage when the claim issue was resolved. I am now proud to call Rogers Insurance my insurance agency. I highly recommend Rogers Insurance to any one looking for an agent that is knowledgeable and cares!

I had a wonderful experience with Orlando and his team at Rogers Insurance Services. They were very comprehensive in their approach but made the process easy and seamless. They searched for the company that offered the best products at the best price. I appreciate their independence and their ability chose from many insurance companies. Then they went through my needs and cut out unnecessary items, saving many hundreds of dollars.

After being "in good hands" with another company for 25 years, switching to Orlando's team cut my auto insurance cost by 50%! I would highly recommend calling them for all of your insurance needs.

Roger's insurance has taken care of my insurance needs for the past 5 years. They have been wonderful across the board in terms of responsiveness, communication, and finding me the insurance plan that is best for me. In particular, Katie has really gone the extra mile for me when I have had any questions and has been quick to take care of any loose items!

James was referred to me by a colleague and I am so happy I made the switch! James replies back to any questions within minutes no matter the time of day. Thanks for all of your help!

Orlando and the team have been very helpful the past years in navigating home, auto and rental insurance. They have been proactive in researching and providing new competitive rates on an annual basis.

Everyone at Rogers Insurance is very attentive and helpful. Katie and Roseanne they're amazing and always takes care of everything for us so we don't have to worry about our insurances. We really appreciate your help, thank you again!

James Davis with Rodgers Insurance Services is a God send. He's beyond knowledgeable in the field and has supported me through my ever evolving insurance needs ensuring I have the correct coverage at the right cost. While it's easy to overpay and over commit to the many types of insurance coverage's James has always been very transparent and honest with what is right for my circumstances. I highly recommend that you contact him to review your situation before committing to any other insurance vendor.

I've been using Rogers Insurance Services for over 10 years. I just recently sold a property in Hayward, California and bought property in the Cleveland Ohio area. I shopped 3 insurance company and Susie Perez at Rogers' not only provided the best service but the best pricing on insuring my properties. Thank you for the great job!

Orlando and his team were referred to me by a co-worker. I was very happy with the insurance company I had already for my auto and home policies but thought i would just get a quote and see what they offer. Same coverage, a few added things i didn't have on my previous policy and a 46% savings per month. From converting my policies to Rogers Insurance was very easy and smooth. His team is outstanding! I've already recommended him to several people.

Holly was great setting me up with the correct insurance for my small business, so happy I was referred to them!

Rogers Insurance has been perfect for my flood insurance needs. I don't know much about how it works and they have been able to provide excellent answers and make the process very efficient. Within 2 business days, I had my policy signed and ready to go to for my mortgage lender. Will definitely use them again in the future.

Very happy with the staff and how well they keep me updated. Really like having one person to (Kiven ) handle my account.

Wanted to update to disclose the dispute was re-opened and closed in my favor. The response from the business is nonsense.

Orlando is a great guy to work with! He knows his business and executes with efficiency and ease!

Great customer service and very proffesional. i am glad to have kevin with the team. looking forward to continue having business with you in the future.

Orlando is fabulous. When our loan closing was likely going to be delayed because of difficulty finding reasonably priced insurance that would cover us in a forested area with a high fire risk, Rogers Insurance Services came to the rescue. We were able to close on time and also get the coverage we needed at a rate that was very competitive. Orlando has continued to provide top notch service. When we need anything, he responds immediately. Remarkable.

I have been so impressed and pleased with the effortless and flawless execution of switching home, auto and adding an umbrella policy insurance. My boss was in a situation (6 pts on DMV) where his auto insurance was ski high. Robin Ormsby was able to provide in record time a quote saving nearly 5K annually and providing an excellent rate for an umbrella policy as well.

She was knowledgeable, personable and super efficient. Got it all done electronically - super fast and super easy. Loved it and love Robin. She has my business for life. So much better than dealing with AAA or online providers! Bobbi