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Reviews (10)
Bernoid Wake
Apr 21, 2022
Justin Raines
Jan 22, 2021
Francis Breibeck
Mar 22, 2020
They declined a med I really need even though my doctor signed a letter that I needed it. They found a detail the doctor hadn't filled in just exactly right, and used that to decline. The doctor is willing to put the info in the blank the way they want it, but they said NO, their policy is not to review for six more months! So I am being hung out to dry on a technicality and they know it. I have started proceedings with the state insurance commissioner. Watch out, they are cheats-don't trust them.
Tarah Daugherty
Feb 14, 2020
Beware of this agency! My 11 yr old Son was very sick. I took him to the Doctor and he tested positive for Flu B in January this yr. They denied the test as not medically necessary after a positive Flu test! He was even prescribed Tamiflu. The test was $170. How can a positive flu test for a child be deemed as not medically necessary? I have spent countless hours on the phone.
They are advising I need to do an appeal of which I am sure will be denied. I am going to do the appeal since I have so much time invested in this. I will be updating this post after the appeal process is complete. I am disgusted with how i have been financially burdened when my little boy was so sick. They actually had the nerve to blame the cdc & say that cdc only recommends flu testing on high risk patients.
So an 11 yr old vomitting with severe abdominal pain is just to be ignored or costly apparently. I was given so much run around from oh it was the type of flu test the dr ran to nevermind thats not the case, to oh we dont have the chart notes from your dr. But oh wait we found them nevermind to this was an exclusion in your policy, no wait nevermind, to oh the cdc says flu test are only for high risk patients!
The excuses have been exhausting and endless! My husband actually works for the State of KS & works very hard for his health insurance benefit & this us the kind of treatment we get for the carrier we pay so much money for! Horrible!
They are advising I need to do an appeal of which I am sure will be denied. I am going to do the appeal since I have so much time invested in this. I will be updating this post after the appeal process is complete. I am disgusted with how i have been financially burdened when my little boy was so sick. They actually had the nerve to blame the cdc & say that cdc only recommends flu testing on high risk patients.
So an 11 yr old vomitting with severe abdominal pain is just to be ignored or costly apparently. I was given so much run around from oh it was the type of flu test the dr ran to nevermind thats not the case, to oh we dont have the chart notes from your dr. But oh wait we found them nevermind to this was an exclusion in your policy, no wait nevermind, to oh the cdc says flu test are only for high risk patients!
The excuses have been exhausting and endless! My husband actually works for the State of KS & works very hard for his health insurance benefit & this us the kind of treatment we get for the carrier we pay so much money for! Horrible!
Vanessa Reid
Dec 11, 2019
Gretchen Cox-Sanders
Nov 04, 2019
Brittany Miller
Oct 27, 2019
BCBSKS, it is with extreme dissatisfaction that I am writing this. I pay a $12,000 deductible to you yearly by the end of January, and pay monthly premiums of almost $500/month for just my husband and I, and you won't even cover the newest breakthrough prescription for Cystic Fibrosis, which my husband suffers from. You tell us that it could be as early as April 1, 2020 because it's "not on your formulary list" which is asinine. Trikafta, the drug I am speaking about will help prolong his and every other CF'ers life immensely.
Should he have a lung transplant by the time that you all put it on your formulary list, he will no longer be eligible to take Trikafta due to the reaction it would have with his meds but, lets keep in mind that a lung transplant is not a cure, so transplants are the last thing that a Cystic Fibrosis patient wants. We have already been inconvenienced enough as it is with BCBS and I want this matter to be resolved as quickly as possible.
We were instructed to continue sending in denial appeals however at what point would those actually be paid attention to? I am hoping you sort this issue out immediately. I look forward to hearing from you soon. Sincerely, a very frustrated cystic fibrosis patient, patient spouse and family.
Should he have a lung transplant by the time that you all put it on your formulary list, he will no longer be eligible to take Trikafta due to the reaction it would have with his meds but, lets keep in mind that a lung transplant is not a cure, so transplants are the last thing that a Cystic Fibrosis patient wants. We have already been inconvenienced enough as it is with BCBS and I want this matter to be resolved as quickly as possible.
We were instructed to continue sending in denial appeals however at what point would those actually be paid attention to? I am hoping you sort this issue out immediately. I look forward to hearing from you soon. Sincerely, a very frustrated cystic fibrosis patient, patient spouse and family.
Wrap Factory
Apr 15, 2018
Jeffrey P. Harrington Jeffrey
Mar 21, 2018
We've had BCBS of KS for over 10 years. During that time we have had a few issues, like you would with any company. BCBS of KS has always handled our customer service request professionally and with respect. When the representative was unable to answer our question they always followed up with a return call. While the rate have increased I do not blame this entirely on BCBS of KS. BCBS of KS has worked with us and the hospital to obtain pre-authorization on possible services. I am very happy with BCBS of KS. I have no reservations in recommending BCBS of KS as a reliable, considerate and effective insurance company.
You Mammy
Feb 10, 2017
From an over inflated hospital bill of more than $3,000, they decided to pay $5.81. Even if they payed in the past specialist visits (we payed $65 before), they refused to pay anything this time, because the amount they where about to snag was to tempting. We have a $3,000 deductible, per family member. It's a terrible conspiracy between hospitals and insurance companies and the ones that actually pay money for insurance are getting ripped off. They get $ 10,000 from our family for doing nothing, just for the right to pay $6,000 more, if we actually need some medical procedures done.
