Brown & Brown Insurance Agency Of Virginia

I don't give the highest rating to many people or places but working with Garrett Harris was a pleasure and a pleasant surprise. Usually insurance people make it difficult to get a straight answer. I felt he truly listened to me and cared about my situation, then went the extra mile. He definitely earned five stars of excellence. Thank you Garrett.

Sierra was so kind and patient helping me through the whole process of setting up the specific auto insurance I needed. Even when I forgot to submit something, she was so nice and understanding and helped me fix it asap. Thank you so much sierra, and the company in general for helping me get insured and back to driving after so many years!

At first glance, I thought 4.9 rating from over 500 reviews - must be family members rating them. I was MISTAKEN! I worked with Charity on cancelling a homeowners policy after selling my dad's house and she was absolutely professional, courteous and extremely responsive. I couldn't have asked for better service and it was a pleasure doing business with her and Harris Insurance. Thanks again Harris Team!

Had an easy and smooth process with Harris Insurance. Thanks to Kristina Schoolcraft for helping me out. She took the time out to find the best pricing out there. She was easy to work with, thorough, and considerate. Thank you!

Lydia was personable and professional as we worked our way through the process of obtaining a quote for a potential new home purchase in the area so that I would know my budget before making my offer! Knowing that she was a "local" helped me to feel already welcomed to the community! I am glad to have found Harris and look forward to working with them!

Erica at Harris Insurance did a Wonderful Job. I had a stubborn insurance problem, and at one point it seemed endless, but Erica reassured me that I was in the right place. She and her team really had my back and buckled down to get the best outcome for me. Very professional and responded in a timely manner. I couldn't have asked for more. Thank you so much you guys. Be Blessed Jackie Patterson with Northwest Clean Team LLC

Kristina finally got me re-insured for my flood, and I hope a private carrier will be OK because they are not backed by the Federal Flood program. Thank you for that. I still do not know what actually happened with Capital Preferred or the transfer of my policy to Wright Flood. My mortgage company paid for my Flood renewal but sent it to Preferred Capital because they didn't know the policy was transferred. Preferred initially denied even getting it, I had to get the actual check number to prove it. So, Wright Flood was not paid and canceled my flood insurance. Kristina was helpful and set me up with a private carrier, Neptune, but I had to pay in full for the new policy to get it.

I am being told that Capital Preferred will pay me back for the premium they received from my mortgage company, but so far, I have received nothing. Because I believe this was partly due to Harris and the trouble I was having getting anyone to respond when I called, I can't give you 5 stars. If Kristina had not gotten me insured without starting over it would have been NO Stars.

Our former insurance agency did not respond for renewal. I had always heard that Harris Insurance was a reputable agency when I lived and worked in real estate in the Panhandle of Florida. I called and was immediately able to speak to an agent (Kiana). She was professional in everyway, courteous and prompt. Within a couple days, we had the insurance coverage to cover our condo. Peace of mind. Thank you Harris Insurance and Kiana!

Harris is an excellent company to get insurance. They offer a wide variety of insurance and always have great rates. Working with Sierra was a pleasure to work with and handled all our questions and request in a timely matter.

Natalie was great, very helpful and very quick. I have been with Harris insurance for at least 11 years and I have always had great interactions with them. I highly recommend them, they are first rate caring professionals!

Great service! Anita Pizzolato handled the transition of coverage for our FL beach home seamlessly. Thank you!

Carole Bowser was very responsive and helpful beyond what you would expect. Carole is a great asset and credit to the Harris Insurance Company. I would recommend Carole and Harris Insurance to any of my friends.

Thanks to Carole I saved $1000 a year on my auto insurance! She immediately search for lower rates and emailed me within 30 minutes. She saved me! Love her!

I needed to provide info re. my condo association's hazard insurance to my mortgage company. Natalie Harris Schmidt processed my request for Dec page and policy info within minutes. Wow! Great service and very friendly. Thank you Natalie!

When we bought a different car, Jwan made the process of transferring our coverage easy. She was flexible and worked with me both on the phone and by email. It was accomplished quickly so I was never without coverage :-

I commend the service I receive from Jwan Guy. She has help me more than anyone else have since Bill left.

Anita was very professional and quickly got me a policy that was affordable. Important to me is that I can quickly get in touch with my agent. Anita was always available quickly. They were great.

I have done business with Harris Insurance company for several years and I do not even live in the area. Melissa is my agent. She provides wonderful service, is very professional and responds very quickly to my phone calls. But, the best thing is I trust her and feel secure that she has my best interest first and not her commission.

Lydia H. went above and beyond to help us. She had excellent communication throughout the whole process and explained things very well. She always made herself available to help us and we greatly appreciate her. Harris, she deserves a raise or bonus because we picked Harris due to her excellent customer service.

Melissa has been excellent! She was extremely timely in response to any questions that I've had and extremely helpful and professional. Very easy to get answers to all the questions I had with her. Thanks again Melissa!

Kiana was very helpful in finding a policy for my business. She went above and beyond to answer the many questions I had. I highly recommend Kiana and Harris Insurance. Thank you!

Shana White was very helpful and responsive. Highly recommend her services

Good Service Anita! We needed a home insurance coverage and got it. She gather the information needed and produce options. Responsive and professional approach works all the time. Much appreciate the style and work that went into getting the coverage. Thank you Harris Insurance for having quality professionals. Thank you Anita. Joel Emerson, RN.

The BEST insurance in the area. They have helped me out so much and have the best customer service. Natalie is one of a kind! I recommend everyone looking for insurance to them and I will continue recommending them! Thank you for the best experience around.

Melissa at Harris Insurance was nothing short of amazing. We were having difficulty getting insurance for our small business and had been tossed around by other insurance agencies. Melissa got us multiple quotes, consistently kept in touch on what was going on, and even fixed a quite we had received through another agency. Truly remarkable and made this process so much simpler and clear. Thank you so much Melissa.

Customer service is incredible, specifically Carole! And their premiums are extremely competitive but you get the added bonus of local, quick responses to any questions or concerns. I recommend Harris Insurance to everyone in need of insurance coverage. Thank you!

Charity, Thank you so much for your help and patience. Everything came out the way I had hoped and you're professionalism was excellent. Very nice and understanding. We're so thankful that Harris Insurance has employees, such as yourself, working to help people. I hope you have a wonderful week and God Bless! Thanks again, Mary L. Iyar

Super nice and helpful staff. I called one day and had insurance the next! Excellent Customer Service and I would definitely recommend them to anyone!

After dealing with 4 other companies it was niceto finally find someone that cares and listen. Natalie was awesome. Great experience.