Halifax County Farm Bureau

I've been waiting on my refund since 2/11/2022, I've called several times and the last time I called makes the second time the rep has emailed the supervisor to issue the refund. I'm starting to feel scammed.

After my 20 years term life policy ended in January this year, I found out in February they auto withdrew a larger premium from my bank account. I tried to call their phone number to talk to customer service multiple times, but no one has ever answered calls after waiting on the line for over an hour. I think anyone who wants to buy new life insurance policy needs to be careful about this company. The service is no good and when you need to reach them for help, no one will answer you.

I was able to make a change after talking with someone who explained exactly what I needed to do. The instructios were easy to follow. Thank you.

Canceled a term life policy after 20 years in that time did not have any issues. After canceling this policy in Sept. 2021 SBLI in October withdrew 153.08 form my account I noticed this withdrawal 10/22 waited until the withdrawal date came up in Nov. 2021 and they took a second 153.08 unauthorized. I contacted my agent he did what he could do filled out some paper work which they claim they never got. Contacted the agent again this week he has sent some emails and no one has called. I also contacted the COO Rose Conneely twice this week and have not heard back.

Critical: Responsiveness Gave us 1 quote but sent another quote via mail- that was substantially higher. Rude on the phone. Had used them for years but would never recommend them.

Critical: Value I had a policy for 45 years and it was canceled during the COVID-19 they said they mailed my policy and didn't even give me a credit and canceled

Not much communication from these people when filing a claim. However, my claim was paid within a somewhat reasonable period.

Critical: Professionalism Bought a 20 year term life insurance policy and missed a payment in the eighteenth year. They would not renew the policy and started to bully me, sending poorly written questionnaires with random health questions. When I answered one, they would send another in an obvious effort to tire me out, which they did.

Wow! This company deleted my previous review. I went through Policy genius they professed NO MEDICAL EXAM, ETC.REQUIRED! They forwarded me to SBLI! What a joke! Took me 30 days to even schedule an over the phone medical questionnaire interview. Then finally completed it. The woman professed. "Everything looks good. No exam is required." I Wanted a 500,00.00 policy. Suffice it to say.

Policy genius called weeks later, professing SBLI needs a medical exam, because of my age. Are you kidding me! Such discrimination! Their MISLEADING and lying to people! Shame on you! DO NOT WASTE YOUR VALUABLE TIME IN THESE DECEPTIVE COMPANIES.

Inept from every department and person you have to deal with. I cannot express the word INEPT in any other way. Educate yourself Do Not Use this company. They take your money with pleasure but do not want to pay a claim. They have stall tactics, fine printing etc to not pay a legitimate claim.

Tripled the rate initially quoted after my bloodwork turned out normal. Claimed it was tripled because one test was slightly high. Complete waste of time. Not sure what they're trying to pull.

I've been doing business with this company for 40 years with my insurance needs. They have very good life insurance at an affordable rate. The only reason for the 4 stars is because of their website, it does not give you a lot of information on your account or for your needs.

AVOID AT ALL COSTS. SBLI canceled my life insurance policy because I missed one payment this year after 25 years. To reinstate you have to sign away your medical records and HIPPA rights. Then they won't reinstate because of ANY health reason.mine was mild hypertension (which is controlled) and medical marijuana use for insomnia, which is legal.

I am pursuing EVERY avenue, the Dept of Insurance in the State of Massachusetts, Sec. of States office and a lawyer. Plus I will trash them on ALL the social media I can. Please don't go with this company, they are crooked to the core.