Lindsey our Roger Smith agent is readily available to answer questions, quote, or change policy for me at any time. Very friendly! I'm very happy to refer to. I have been with Roger Smith since 2006 and have always been treated very well they are always helpful and easy to talk to! Always get great service from them.Roger Smith Insurance Agency staff is very personable with their clients, we felt they took the time to create our insurance policies with our individual needs in mind. I was impressed that they periodically review their customers current policies and share savings opportunities.
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Not all insurance agents are created equal. At Roger Smith Insurance, we go out of our way to treat our clients like family / friends and we use our industry experience and diversified knowledge base to protect what you value most in business and in life. Now think about your insurance coverage. What are the odds that just one company will have all you need?
Whenever we had a question about our policies Kyle or his staff have always gotten back to us quickly with an answer. The staff is helpful and courteous. Roger Smith insurance always is looking out for the customers best interest, offers options and recommendations but always respects the customers opinions and decisions.
Barb listened to my concerns and found me the right insurance package for my new home. I really appreciated her timely communication and working with all parties throughout the. I have been with Roger Smith since 2006 and have always been treated very well they are always helpful and easy to talk to!
I was impressed that they periodically review their customers current policies and share savings opportunities. I never had that before. Being that I can be a terribly flaky client, the Roger Smith staff - no matter whom I get on the phone - goes far beyond the norm to accommodate. We recently had some issues with a wind storm, damage to our roof and vehicles, they made the whole process painless and got things with both insurances to.
Reviews (14)
Bill Bruen
May 09, 2022
Ken Jones
Apr 22, 2022
Uni Bryant
Apr 13, 2022
Roger Smith Insurance Agency is top notch! Lindsey always takes care of my insurance needs and advises me. I recently had wind damage to my roof and it caused interior damage. A claims adjuster was to my house within hours of it being reported to Roger Smith Insurance. Customer service is a huge deal to me and they have gotten it right! Go do business with them!
Tim Musgrave
Dec 26, 2021
Marcia Burlile
Dec 22, 2021
Misty Conkright
Sep 29, 2021
Amanda Himebaugh
May 26, 2021
Kari Bottoms
Mar 30, 2021
I love that when I contacted with a question on our renewal that I heard back quickly and they promptly re-ran our policy. It resulted in a large savings for the year. I love that through Roger Smith we are paying some of our lowest premiums, while having some of the best coverage on our home and auto. I love as well the personal touch of Lindsey calling me with the updated information, even though I had initiated my contact through email.
I continue to be impressed with the customer service at Roger Smith. Having worked in customer service myself for many years, it is something I highly value and love when I find good customer service. It is a standard I always strived to achieve and provided, so it is nice to find it in return.
I continue to be impressed with the customer service at Roger Smith. Having worked in customer service myself for many years, it is something I highly value and love when I find good customer service. It is a standard I always strived to achieve and provided, so it is nice to find it in return.
Hann Myers
Feb 20, 2021
Jeff Meggitt
Jan 02, 2021
Andrew Depinet
Oct 09, 2020
Lori McLaughlin
Aug 17, 2020
Marcus Conti
Apr 23, 2020
Lindsey found us the best auto and home policy that fit our needs for the best price. Lindsey was able to save us about $800 from my previous agent with better coverage. She was also able to find a policy that included roadside assistance which my previous auto coverage policy did not offer. Lindsey was very professional and friendly.
Chris Magill
Apr 05, 2019
When we added our youngest son our insurance almost quadrupled with our current insurance provider who we were loyal to for several years. When I arrived at Roger Smith insurance I expected more of the same but instead got first class treatment. Lindsey took the time to explain the coverages, how they lacked with my current plan and then quoted me a price that was unbelievable to me and my wife!
And even after signing with them received several emails thanking us for our business and supplying us with multiple numbers in the event we have any questions or needs. Great place to do business with to say the least!
And even after signing with them received several emails thanking us for our business and supplying us with multiple numbers in the event we have any questions or needs. Great place to do business with to say the least!
