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Reviews (10)
Nicole Rodriguez
Dec 02, 2021
The best insurance company in Riverside hands down! Customer service is above and beyond! Friendly and helpful. The agents are great at getting the best rate tailored to my insurance needs. I've been a dedicated customer for over 15 years and will not go through any other insurance agency. Great job Preferred Insurance!
Esequiel Melgoza
Nov 28, 2021
Rene Lu
Oct 21, 2021
Brandi McEvoy
Sep 26, 2021
Bobby Pegg
Sep 15, 2021
Madelyn Viviano
Aug 20, 2021
Kathy Molina went above and beyond in assisting me with my need for tracking payments for my fathers estate accounting. I had moved from my own home, and was paying for two separate houses insurance with estate funds. During the move I lost track of some of those payments. After explaining my dilemma to Kathy, she dug in with enthusiasm! Her kindness, professionalism and just wiliness to help went so far above the norm we see these days.
We have become used to no customer service or bad at best. Kathy proved that wrong. She is an asset to her establishment and was instrumental in my search for lost payments and I can't thank her enough! Good job Kathy!
We have become used to no customer service or bad at best. Kathy proved that wrong. She is an asset to her establishment and was instrumental in my search for lost payments and I can't thank her enough! Good job Kathy!
Erick
Jul 15, 2021
I've been using Preferred Insurance to cover my last 3 vehicles and now my home. They've always been prompt and professional whenever I have a question or would like to make changes. I actually moved a couple years ago to the opposite end of the state and I continue to use them for all of my insurance needs. Working with them over the phone or via email has never been an issue.
I also trust their opinion on the coverage options I may need so I'm always sure to ask them to review my entire policy when I make a change for any suggestions. Keep up the good work guys!
I also trust their opinion on the coverage options I may need so I'm always sure to ask them to review my entire policy when I make a change for any suggestions. Keep up the good work guys!
Juliette Robinson
Jul 14, 2021
I had a great experience with Kathy today. I had made a huge mistake and was very. well. somewhat frantic. On the other end of the phone was Kathy, she was so calm, polite and kept reassuring me that we caught everything, no worries and stayed on the phone until everything was resolved to my complete satisfaction and confirmed in writing. Absolutely Fabulous!
Selena Ortiz
Jul 07, 2021
Great service, everyone is always kind and helpful and they get back to you as quickly as possible every time I call for help. Cathleen helped me out today and it was an easy process, she gave me all the information I asked for and got back to me within the hour about my policy. Prices are reasonable and overall I've had a great experience. Highly recommend.
Michelle
Jul 03, 2021
This place has helped us so much! They are professional, courteous, helpful, and always help out with discounts. It's super painless to get a quote, remove and add vehicles and answers all your questions with patience. They even off discounts when bundling car and house insurance. Preferred Insurance is the place to go. Thank you Preferred Insurance and to all the staff!