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We're the same people you've known in Bellevue, Washington for over 40 years as Griffin MacLean, but now we are part of USI. Moving forward, we'll continue to be 100% focused on providing comprehensive insurance solutions for you, your family and your business. As USI, we bring decades of industry experience, a proprietary risk analysis process and a personalized local team, all supported by more than 8,000 risk management experts and client service associates nationwide.Experience the USI ONE Advantage, and let us show you how the right plan and the right partner can help protect your most valuable assets.
Reviews (15)
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Paragon Locksmith & Garage Lakewood
Mar 26, 2022
Scott Boechter is the worst agent ever, after a year without him, We are still finding problems that he did to us. Stay away from this office.
Elizabeth Poiana
Oct 12, 2021
Kristen is my go to person. She is easy to work with, very knowledgeable and friendly. I highly recommend you reaching out to her for any questions. She won't disappoint!
Taka Sakaguchi
Oct 08, 2021
Jordan and Laura are really easy to work with. I had a lot of questions and was worried if I was asking too much. He answered all my questions with patience and with knowledge. Very happy to be working with them with our e commerce company
Shane Eberle
Sep 14, 2021
Loren is easy to work with and has a great attitude. He's been responsive to any questions we have. Highly recommended.
Amanda Coon
Apr 10, 2021
We have received amazing customer service every time we have had to contact the Griffen MacLean. We are confident that we are getting competitive rates on our insurance and coverage's. I typically have a lot of questions, and between Lisa and Martina, they have researched and answered my questions directly and accurately. Lisa always provides options for me and regularly provides the best deals available.
Abc Xyz
Apr 06, 2021
We very much appreciate the quality of service Griffin MacLean has given to our firm over many years. Their expertise in all matters of insurance, their prompt response to our requests and inquiries, and their friendly and professional staff are top notch!
Kari Carlin
Feb 02, 2021
Kristen Larson with Griffin MacLean is the best! She's always so helpful with any questions we have. She's very knowledgeable, professional & prompt. So nice to have an agent that truly cares about her clients. Thank you Kristen!
Vic Kohring
Jan 25, 2021
Kristen Larson is a credit to Griffin MacLean. She has been very dedicated and responsive to me as a client. I've benefited from her knowledge of the insurance industry, but also appreciate her friendliness and upbeat, positive approach. I compliment Kristen for her excellent customer service and recommend her to anyone.
Dimong Dy
Jan 23, 2021
We have been using the services of Griffin MacLean Insurance Brokers for several years and have found them to be an outstanding company. They excel in customer service, in which they are very responsive, professional, and are willing to take the time to help explain the coverages that we seek. Behind all good companies are the hard working employees who put forth their best efforts.

In our experience, Lisa Gardiner is one such person who has been a shining example of great customer services and has represented Griffin MacLean well. I highly recommend that you reach out to her to discuss your insurance needs.
Mulenga Sabbath Makungu
Nov 06, 2020
Rymante has been awesome, unbelievably good person! Thank you for your good work and taking care of my business insurance in a good timely manner. You are the best agent ever. Keep up with your awesome work!
Devin K.
Aug 27, 2020
I've been working with Jordan Johnson on all my car and rental insurance coverage for years now and he continues to always make sure I'm getting the best coverage and rates for my needs. It's been a seamless process transferring coverage when I purchase a new car and moved recently.
Ruslan D.
Oct 01, 2019
If you look at other reviews one by KC it mentions the employee, Ryan Hites. MacGriffen is claiming Ryan is not their employees. Obviously they are trying to discredit a honest review of their terrible customer service. Instead of taking responsibility they are trying to lie. Great job!
K. C.
Dec 05, 2017
RYAN HITES has been very helpful. Very quick to respond, very helpful & knowledgeable. Highly recommend! *Saved from further frustration as we had talked with several other insurance brokers who took weeks to respond. In less than 24hours RYAN had supplied us with 2 separate quotes for 2 separate entities.
Lori J.
Jul 05, 2014
I sat down 2 yrs ago with my then insurance agent and explained that we needed to lower our pmts on the various types of insurance we had including auto for 5 (2 under 25 single males included), homeowners insurance, landlords insurance, and an umbrella policy. To lower our payments we went to the bare minimum on all of the above and got rid of the umbrella policy.

It was no longer affordable. We decided to have Griffin MacLain review our insurance several months ago. Best decision we could have made. We upped ALL of our minimums, and SAVED money! They also found us another umbrella policy for the same amount, that was affordable. Thank you to Jordan Johnson for all the help and for being there when we have questions. I can not recommend this company enough. Actually, I have and my parents, brother in law, and numerous friends and businesses now use them as well!
Beverly G.
Feb 25, 2014
6 STARS if it were possible. Griffin MacLean Insurance is AWESOME. I had the pleasure of working with Ryan Holdaas who took GREAT care of me. I received a flyer in the mail (which I normally toss in the trash). One of the owners went to WSU and I ALWAYS support my Alumni! GO COUGS! As it turns out I was paying WAY too much for my auto and renters insurance. Ryan was friendly, personable, prompt, honest, professional, helpful and knowledgeable.

Everything was done over the phone which was great because I didn't have time to go to their office. Ryan called and emailed me back with every question I had. That meant A LOT to me. Even months after I had a question and Ryan emailed me back immediately with a clear answer to my question. I would recommend this company ALL DAY LONG! They are phenomenal.

I even received a voicemail from Mr. Griffin himself thanking me for my business. THAT MEANT A LOT TO ME! You don't get this kind of customer service every day anymore. I am thrilled that I was able to save A LOT of money too!