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Insurance Service Of Asheville ISA has provided insurance services to TSAChoice, Inc. since our beginning in 1982 and I take great pride in recommending them. Their staff is knowledgeable, efficient and a pleasure to work with. The ability to obtain all of the insurance needs for our business from a single source is important to us and helps us to reduce our overall costs. If you haven't had the pleasure of work with their team I highly recommend you give them an opportunity. Anytime we have had an issue, they were always ready to help!
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Our company was founded in 1958 by my father, James W. Stickney, III. Much about who we are and how we conduct our business derives from his vision and influence. He started ISA with no money, but he was smart and well connected. He found some carriers who believed in him, and from a room in the basement of the Battery Park Hotel he sold insurance and typed out policies.
Be a part of the legacy and future of Insurance Service of Asheville. For over 60+ years as Asheville's largest locally owned independent agency we've been helping our clients with all their insurance needs. ISA can provide a rewarding, stable and fulfilling career. We focus on providing an atmosphere and support for growth and career development, balancing work and life needs and community involvement.
How did we do? We would like to know how we have helped our clients, or ways that we can improve our services. If you've had a positive experience with our agency, one of the best things you can do as a client of our agency is to leave us a genuine online review. Please take a minute and leave us a quick review on any of the review sites below. It couldn't be easier, and it helps us tremendously in terms of other people finding our agency online.
We work hard to provide our clients with a wide range of insurance companies, and high level customer service. There is no better compliment to this service than by referring a friend or family member to our agency. When you refer folks to us, it's truly a win-win-win. You look like a hero, your friend or family member gets taken care of, and we're able to grow our local business.
Reviews (9)
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Ben Fortson
Apr 19, 2022
Responsive, helpful and offering plenty of options, ISA is a great team. They helped with D&O and accident insurance for our nonprofit, Hammer & Heart.
Kim Broshar
Nov 14, 2021
As new business owners, my partner and I needed guidance on liability insurance for our first store front. Insurance Services of Asheville immediately took our call and within 48 hours we had an extremely competitive quote. Dakota answered all of our follow-up questions with patience and professionalism and immediately processed our paperwork so we could sign our lease and receive our keys! We highly recommend ISA for small business insurance needs.
Glynn Lookabill
Nov 12, 2021
I've been working with Ms. D. Owenby to secure business liability insurance & I have been super impressed at every step along the way. She asked my very probing questions to determine what is was I needed (because I didn't have. clue), she worked with several underwriters until she found the policy to meet my needs at a price I could absolutely afford. She will have my business for the foreseeable future. Thank you Ms. D.
James Foreman
Apr 15, 2021
Dakota Owenby handles our business insurance. She does an excellent job with everything we need. She is very professional and a joy to work with. We can call her at any time and she goes above and beyond. I highly recommend her and the entire ISA team.
Matt Sigafoos
Dec 22, 2020
I don't even know where to begin on how impressed I have been with Dakota and Debra at ISA, Inc. I have multiple business products with ISA and both Dakota and Debra feel like a member of my team versus a consultant. I was paying more with less service at a different company. When I have questions or concerns they are always there to help me through the process and solve the problems. I am so happy I found these two and this amazing company.
Joshua Batenhorst
May 14, 2019
I use ISA for a number of business insurance products. I have found their pricing to be very competitive and the service excellent. They have worked very hard to make sure our unique needs were met and are constantly working with us to meet the needs of our business.
Dane Barrager
May 10, 2019
ISA Insurance has been great to work with. Kristi Shrum has been terrific to work with! Kristi takes the time to get to know our needs, and tailors policies and coverage to our needs. We highly recommend ISA Insurance!
Info Brigman
Apr 19, 2019
I work for the Brigman Group, a General Contractor and ISA handles all our business insurance needs. We have found their service to be excellent but even more importantly, they work constantly to ensure we have the appropriate coverage. We never have to worry about this aspect of our business as we know ISA has our best interest at heart.
Paul Samuels
Nov 20, 2018
Being a business owner for over 35 years I have had the opportunity to work with many insurance companies in the Asheville area. Although the service I have received in the past has been generally good I would like to single out Insurance Services of Asheville for going above and beyond my expectations in so many ways. Excellent communicators, friendly, attention to detail, listening to my concerns, finding the best value for the dollars and dealing with complex insurance coverage issues. The bottom line is TRUST and ISA will continue to receive all of my insurance business going forward.