Mutual Boiler Re has been proudly providing equipment breakdown coverage and protection to partner companies since the invention of steam-powered boiler systems. Our strong heritage of providing quality products and innovative services continues today. Mutual Boiler Re, as a member of the FM Global Group, is backed by the superior financial strength of Factory Mutual Insurance Company, which has garnered some of the highest financial strength ratings in the industry: AM Best - A+ (Superior), Fitch rating - AA (Very Strong) and Standard & Poor's - A+ (Very Strong).
Services
The relationships we form with our partner companies are the foundation of everything we do. Because when we stand beside you and see the world from your perspective, we understand you. We understand your business. We share your vision and goals for your policyholders. Most importantly, we can deliver the seamless equipment breakdown solutions you need-and the responsive coverage your policyholders deserve. Meet the team who takes great pride in doing whatever it takes to deliver for our partner companies.
As a member of the FM Global Group, we help our partner companies educate policyholders on emerging trends, loss prevention, inspection obligations and jurisdictional operating certifications. We take great pride in the collaborative spirit in which we work with our partner companies-ensuring superior products tailored to their specific needs. The ultimate goal of our dedicated claims team is to keep businesses and homes fully operational with the least disruption possible.
At Mutual Boiler Re, we're constantly looking ahead to ensure our partner companies have the innovative products they need with the extraordinary level of service they deserve. Today, we work closely with more than 275 partner companies, helping them offer broader and more competitive coverage, foster new business opportunities and improve customer retention.
Mutual Boiler Re is the only mutual company in the industry solely focused on equipment breakdown coverage. And because we're a mutual company, we're not driven by potentially competing interests of shareholders. We're able to take the long view. It's this "big picture" perspective that enables greater stability and growth.
Reviews (9)
Dawn M.
Jun 25, 2022
Horrible company it's 114 here in AZ and two weeks later still cannot get a returned phone call or email. Finally when I escalate the adjuster was available to speak with me. Told me she needed to speak with the technician. The technician called her back left his cell phone and still no calls back and two days later back to no returned phone calls or emails.
The temps in AZ at 114 are life threatening. They do not care still waiting for their decision. At renewal will be dropping this coverage I guess I can assume by reading other reviews they are KNOWN for only claim denials.
The temps in AZ at 114 are life threatening. They do not care still waiting for their decision. At renewal will be dropping this coverage I guess I can assume by reading other reviews they are KNOWN for only claim denials.
Stu Leventhal
Jun 16, 2022
Equipment Breakdown attributed to "wear and tear" and "old age" when the piece of equipment in question was 2 years old and rebuilt prior to replacement. Denied, denied, denied due to old age. Terrible policy because everything can be denied due to wear and tear or old age. Pretty much a scam if you ask me.!
Shawn Dotson
May 25, 2022
Pam Buchler
Feb 14, 2022
Tom Miggin
Sep 25, 2021
Colten Wilson
Mar 23, 2021
K. Monty
Mar 05, 2020
Extremely unprofessional staff (Victoria) working the claims department. I actually had this employee contact and bully/harass me to get information pertinent to a policy holder. Im not the policy holder and yet the staff member prodded me to give priviledged policy holder information. Poor. Just poor
Melissa Jones
Jun 05, 2018
I purchase this policy through my carrier and today they told me that my unit is too old. My unit blower was dirty and coils was dirty therefore they denied the claim. However we have been having our ac service every year and this is a reason to denied it. It should be clear and concise and not bullish.
Eric Sydenstricker
Apr 01, 2018
This company is a con! they won't pay any claims unless they are very small claims. They will reword everything so it's in favor of them not having to pay out. They hire people to come look at your damage that they don't know or have any clue why they are there for besides to turn down your claim. I will see them in court
