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AIC Insurance Services is a team of dedicated professionals committed to providing clients with caring, personalized service. We are passionate about risk management and asset protection. We strive to build relationships with our clients, companies, and community. We will make every effort to make insurance simple and understandable. When insurance matters most, at your time of a loss, we want you to be prepared with the knowledge of the claims process. We will be giving away $25 gift cards each month to local restaurants as our way of saying Thank You for referring your friends to AIC Insurance Services.
Services
Ada Insurance Center understands the insurance industry and has been exceeding client expectations for 25 years. AIC Insurance Services is a Michigan based independent insurance agency specializing in Business, Personal, Employee Benefits & Life Insurance. Our clients are located all across Michigan, including Grand Rapids and the surrounding West Michigan area.
Mark Vickery is married with 2 children. His wife is Terie, daughter Samantha, and son Jacob. Mark has been in the insurance Industry since 1989 with over 30 years of experience. Mark founded AIC Insurance in 1997. Mark has an expertise in manufacturers, developers, distribution, and professional services.
As a business owner, you have enough on your mind without having to worry about your insurance needs. You want to have the confidence that the business you've built is covered by a company that understands your business insurance needs. During this crucial initial phase, AIC will invest the time to understand every facet of your business in order to help you and your team identify the risks which face your business.
Personal Insurance products from AIC provide our customers with protection for their homes, automobiles and personal possessions, along with personal liability coverages. How we serve you is as important as what we provide. First, we listen to you, and then we discuss your needs and answer your questions.
Reviews (11)
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Melissa Foster
Jun 24, 2022
I've worked with AIC Insurance Services for several years. Jason, Tom, and the staff are kind, informative, and quick to respond to questions. In addition, they are always looking for the most comprehensive and beneficial insurance packages to fit my family's needs. 6 stars!
Nate Donahue
Jun 13, 2022
AIC has been critical in gaining confidence that my back is covered. I am able to go out into the marketplace and do the work my company does, knowing that if issues arise or not, AIC is looking out and has answers to my questions. Jason and Tim have both been available and knowledgeable whenever I have called. I highly recommend.
William Hofman
Jun 12, 2022
Excellent communication. Very responsive to questions and close attention to detail. Knowledgeable and helpful navigating claims and in reviewing potential changes in coverage. Very quick to help when filing a claim became necessary. Overall, AIC has always provided an exceptional customer experience for the 12+ years I've been a customer.
Jsejat
Apr 24, 2022
We had a little blip when our original agent left AIC but Stacey our new agent has really picked up the pace and has helped us navigate many insurance needs effectively and expediently. We are very pleased with the offices support in helping us get claims from Auto Owners on a very timely bases.
Spencer Lyons
Feb 28, 2022
I have been with AIC now for almost 15 years! Over the course of that time I've had considerable life changes both big and small. From having children, moving a handful of times, and other life altering occurrences that left me feeling utterly lost. During these times, whenever I needed assurances we would be alright and protected - AIC was there to provide the support I needed. Knowing Mark through our families - I can't speak highly enough of his integrity, honesty, transparency, and desire to take care of his clients and customers.

Him and his team have walked me through some incredibly difficult moments I wished have never occurred. Yet, no matter what happened - they were there to back me up and help walk me through it. There's so many reason I've chosen to stay with AIC - but the confidence they provide me that someone is there watching out for me, along with the effort they make to take care of the smallest details - gives me no reason to look anywhere else. Thank you AIC - You guys have taken such good care of the Lyons, and we are so grateful we have you to do just that.
Rob Hamly
Feb 18, 2022
Friendly people and great service. AIC has been there for us for many years now. Home, vehicles, and life insurance. They've been their to guide and educate at every step of the way.
Andrew Fowler
Feb 14, 2022
Our family has worked with the AIC team for years. Jason, Tom, and the whole crew make it easy. They respond to calls and e-mails really fast - something that seems so hard for so many companies. Had to make an auto claim recently- so happy we had AIC to make it a smooth experience.
Dora Fowler
Feb 10, 2022
We have been with AIC for years and their service has always been top notch. Always quick to respond and Jason has been so helpful in finding the right fit for our insurance needs over the years. Highly recommend!
Quinn Bones
Feb 09, 2022
The Team at AIC has gone above and beyond to meet and service both my business and personal insurance needs for several years. In the few time we have had a claim, the team assisted us in getting a positive resolution as we recovered. Strongly Recommend them!
Steve Miller
Feb 08, 2022
Mark and Jason have for many years have sought to understand our business and provide suitable protections (and advise) from risks. They have provided knowledgeable, insightful and professional counsel and options regarding insurance for my business, and we also now have Tom taking care of our personal home and autos. They are not the average insurance agents; they made us feel they were partners in guiding our company. Thanks!
Craig J.
Jan 29, 2015
I have been working with AIC on several accounts and projects over the last year, and I am proud to be able to associate myself with them. The staff and management are top notch and the level of friendliness and professionalism are unparalleled in the area.