We strive to build long-lasting relationships with our clients, offering education and guidance. Our resource center offers a spectrum of timely and informative articles that were written with you in mind. The proper insurance gives assurance to your lenders, clients and the community that you are a dependable business that can be trusted. Is your family prepared to handle a house fire? Do you know the steps to prevent one? Do you have a go-plan to keep your family safe in the event of a fire emergency in your home?
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Over the years, we have found that a team approach can be an effective method of helping clients with a wide variety of needs as they navigate the complex world of insurance. We invite you to discover and experience the benefits of a diverse team with differing educational interests, experiences, and strategies.
Our mission is to get to know and understand your needs, wants, and long-term goals. We want to help you develop, implement, and monitor a strategy that's designed to address your unique situation. The world can be an unpredictable place. Our commitment is to utilize all our resources to help you pursue your goals and help you keep those who matter most, safe. We believe in thinking "out of the box, " and we are not afraid to challenge conventional wisdom in our approach to insurance and protection.
Our reasons for becoming insurance professionals are deeply personal. We repeatedly saw friends and family struggling to find the coverage they needed. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner, so they can easily grasp personal insurance concepts. Above all else, we feel a commitment to our community. Paul was born in Fairbanks Alaska and is a lifelong Alaskan.
Our services go beyond returning your calls and responding to your inquires. We do that and we do it well (testimonial page) But we go beyond just being responsive by providing pro active services for our clients that help them plan effectively, minimize and stabilize cost, and be the most competitive business they can be.
Reviews (9)
Belinda Walker
Aug 22, 2021
The experience I always have with Shaunae Hensel-Thomas is amazing! I recently purchased a new vehicle and switching my policy was so easy! I felt like I was her top priority and not only did she find me the best policy but my insurance payments are lower! You're wasting your time, if you don't see her!
Ian Shallo
Aug 21, 2021
Patrick Ryan
Aug 12, 2021
Shaniece Garvin
Aug 08, 2021
Steve MacCarthy
Jul 14, 2021
Paul Oldenburg
May 18, 2021
Aislinn Neilson
Mar 30, 2021
I recently switched over to CHI and am thrilled with my decision. Shaunae took the time to find the best rates, immediately realized I was under insured, and made the process extremely easy. A couple signatures that I was even able to do online and now I am secure in my investments. Thanks again CHI!
Denette Justus
Feb 17, 2021
I was blown away by the savings Alicia was able to get for me at Conrad Houston. I am literally paying half that I was paying at Allstate for better coverage on my auto and saves 25% on my homeowners insurance. I should have switched years ago. I am so happy and saving about $2,000 a year. Thank you Alicia and Conrad Houston.
Dianna Smith
Feb 14, 2021
I called to change my policy and Shaunae Hensel was so awesome! She was so helpful and answered all of my questions about what coverage I needed, she responded quickly and she made the entire process not only painless but enjoyable : Thank you Shaunae for making it easy to be a customer and helping me get set up for my side gig, I really appreciate all your help! I highly recommend!
