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Insurance Service Center Over the past four decades, we've earned 30+ insurance carrier relationships and our 20,000+ clients with focused effort and hard-work. We insure 18,000+ families & 2,500+ businesses with a sincere desire to protect our fellow North Carolinians. With offices in Fayetteville, Hope Mills, Clinton, Sanford, Lumberton, Lillington & Apex, we strive to serve our neighbors from "Manteo to Murphy" with an ISC Team comprised of efficient and knowledgeable staff members who offer dependable and cost-effective insurance products.
Services
Protect your family, your house, your personal property and your assets by working with the ISC Team. We have 30+ insurance companies to tailor a policy to fit your unique needs. We offer a multitude of discounts, including multi-policy discounts, alarm discounts, etc. Trust the ISC; we'll get you the best coverage for the most cost-effective price!
Just like an umbrella might cover from rain, sleet, snow and sun, Personal Umbrella Insurance offers additional layers of liability insurance over & above your Homeowners, Car, Motorcycle, Rental Dwelling, Boat, Motorcycle and/or RV Liability Insurance Coverages! At a cook out, your neighbor trips into the grill then successfully sues you for $900,000!
If you live in a moderate-to-low risk area and are eligible for the Preferred Risk Policy, your flood insurance premium may be as low as $100 a year, including coverage for your property's contents. Check out FEMAs website for rates!. In a high-risk area, your home is more than twice as likely to be damaged by flood compared to a fire;.
Long term care is for when you cannot take care of yourself for an extended period of time. This care can come from a number of sources such as an adult day care center, assisted living facility, community care, home care, hospice care facility, hospital long term care unit, or nursing home. Long term care insurance enables you to transfer some of the financial risk of long term care costs to an insurance company so that you may protect your accumulated wealth from this potentially devastating expense.
Reviews (9)
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Cathy T.
Sep 12, 2021
The Absolute Best Customer Service you can get with Insurance. Gina works with and for you! Her knowledge is unmatchable with a touch of sincerity and patience you can not buy! Lifetime customer here!- You're Welcome
Jazmen Burton
Mar 17, 2020
I had Nina as the agent that assisted in quoting me for auto and renters insurance. She was very professional, informative and walked me through it all. I appreciated her time and kindness. You can really tell she puts a lot of care into her work. Great service for sure.
Judy Jones
Mar 03, 2020
I have been with them for years and have had nothing but great service and the rates are better than other companies I checked on. Jessica Hilburn gave me exemplary service in a quick time frame.
Jenifer Fennell
May 29, 2019
They sure make it easy to get insurance, so pleasant, but they write with a company that will not help you. Don't go with a company who will not be there when you need them. Spend the extra money and go to a big company like USAA so when something major happens beyond your control, you actually can get assistance. That's what insurance is for. To help you when your home needs more help than you are prepared for. Protect your family.don't use this company.
Hoangthu
Dec 31, 2018
This is my lesson: stay away from them. Purchased life insurance policies with one agent who no long work in this place for a while. However, there was no notice or anything to let me know my agent is no longer available. It seems like these people just there to sell you insurance for the commission. After that, you are on your own.
L. Mccall
Feb 17, 2017
This is the worst company.run. Their agents lie to you to get you to take out their policies. I was told that my homeowner' insurance mirrored a previous policy with State Farm and when the hurricane came through and we lost electricity for several days and our food was lost, that's when we figured out the true details of our policy. The owner John Canady was very unprofessional when I talked to him about what was done. No respect for people and their belongings.
Matthew Shaw
Nov 17, 2016
Quoted me a price and I bought the policy. They then sent me an updated policy price (Due to their mistake)that was 12 time the original quote so I canceled. They then invoked the North Carolina early insurance cancellation policy and billed me 1/4 the entire (adjusted) years price as a cancelation fee.
Ben Spexarth
Nov 16, 2016
Have done business with this company for many years. Started with one small policy. Now they meet all my insurance needs. Really nice that you can always talk to a person.
Francine Scott
Jun 19, 2013
I first started off with this company over 3 years ago. My first visit was friendly and the lady I was working with gave me great customer service. The next visit to the office the original lady I worked with was no longer there and from than on the service has declined. I requested a quote for a business and never received it. I called to discuss my renewal of my homeowners policy and was told I have time because I had a month before I had to renew.

I called back two weeks later and was told they counld not renew my property based on the inspection. After questioning way my house did not pass the inspection the agent was caught in several lies and an inspection had not been conducted. Instead they used Google Earth which was outdated. The Agent then proceeded to state since I have a trampoline and above ground pool, I would not be able to find anyone to insure my property.

I stated that I have had a trampoline for 12+ years and the pool over 4 years and never had a problem before. WORST Customer Service EVER. Needless to say I found insurance with my trampoline and above ground pool for better coverage and lower premium.