By day, we're dedicated insurance professionals, helping the folks in central Pennsylvania protect the things and people who are important to them with auto, home, business, life and health insurance. When we're not in the office, we're in our neighborhood schools, churches, sports and other associations that support our communities. Farm insurance is a hybrid.
It's designed to blend the business needs of a revenue producing operation with the personal activities of the farm family. I have been doing business with the Hess Agency for over 30 years and have received exceptional service and quality insurance at the best prices.
It's designed to blend the business needs of a revenue producing operation with the personal activities of the farm family. I have been doing business with the Hess Agency for over 30 years and have received exceptional service and quality insurance at the best prices.
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Enjoy working with Lisa True. She is very prompt in answering our questions or concerns via phone or e-mail. However, working with Goodville insurance for a recent shattered windshield was a little convoluted although the local Safelite Auto glass repair shop was excellent. I have been doing business with the Hess Agency for over 30 years and have received exceptional service and quality insurance at the best prices. You were so helpful when I had my accident. You covered all my expenses concerning the accident.
We are a family owned business with deep Lancaster County roots. More than 80 years ago, local farmers turned to Harry and Robert Hess for insurance advice. Harry and his son, Robert, helped local farmers to organize and manage mutual insurance companies to insure their farms, homes and crops around Mastersonville.
Your policy is only as good as the company that stands behind it. That's why we only represent insurance organizations that have well-earned reputations for financial stability and fair and prompt claims payment. Put us to work for you. There is a lot we can do for you and we are always happy to help.
We offer an outstanding salary and industry leading benefits package, including 401k and 401k matching, profit sharing, paid time off, tuition reimbursement, other types of insurance coverages and benefits. We are an equal opportunity employer and will not discriminate against any employee or applicant based on race, ethnicity, religion, color, ancestry, place of birth, sex, sexual orientation, age, nationality, or disability. I have been doing business with the Hess Agency for over 30 years and have received exceptional service and quality insurance at the best prices.
Reviews (9)
Dodgecrew
Apr 28, 2022
I took my car to the repair shop to get inspected and realized that I did not have the current insurance card with it. The card that I had expired two weeks ago. I emailed Sherri at 8:26am and asked her to email a current copy of the ID card, telling her that I need to get it emailed to the repair shop right away. She replied at 8:34am.8 minutes later with the info that I needed.
I was able to forward it to the repair shop and did not have any issues regarding the inspection. This is just one example of the excellent service that I get from the Hess Agency and from Sherri! Very few places would provide that type of quick service!
I was able to forward it to the repair shop and did not have any issues regarding the inspection. This is just one example of the excellent service that I get from the Hess Agency and from Sherri! Very few places would provide that type of quick service!
Jesse Storm
Apr 26, 2022
They lie, the lady I had to deal with for my business insurance is rude an does not listen and does what ever she wants and then blames it on you. Purchased contractors insurance from them it was written in my personal name when I called about it I was told since the llc is a sole proprietor and it was correct. I am not an insurance agency when I needed the insurance I was told by Erie the business was not covered only me presently.
I even questioned this when the binder was sent to sign. This lady did not care nor did she want to understand what was needed. When the rubber hit the ground there was no insurance coverage for my sole proprietor llc construction business. Then it was all my fault. Now they want to renew the policy and not add my business the same lady still with attitude.
I moved all my rentals away from them and now I am moving by insurance 100% away. I had great service from them for my rental insurance that is why I called them for my business insurance. Never again. Coaching moment for the Company your only as good as your weakest link and she blew it for your company.
I even questioned this when the binder was sent to sign. This lady did not care nor did she want to understand what was needed. When the rubber hit the ground there was no insurance coverage for my sole proprietor llc construction business. Then it was all my fault. Now they want to renew the policy and not add my business the same lady still with attitude.
I moved all my rentals away from them and now I am moving by insurance 100% away. I had great service from them for my rental insurance that is why I called them for my business insurance. Never again. Coaching moment for the Company your only as good as your weakest link and she blew it for your company.
Brian Walsh
Mar 06, 2022
Stuart Brosey
Dec 26, 2021
Ronald G. Asch
May 21, 2021
Both Rebecca and Dawn were wonderful in assisting us in our vehicle transference. One call, and all our information was forwarded to the dealer to expedite the transaction with maximum effort and minimal problems. Even the Dealer was impressed with their excellent Service. Thank you Rebecca and Dawn for helping us in making the experience very less stressful. Hess Agency: Great job!
Nate Clarke
May 09, 2021
Tim Wagner
Apr 16, 2020
Ephraim & Amanda Stoltzfus
Apr 25, 2019
We have been using Hess agency for our wood pellet company for a number of years so I thought I will get them to quate my trucking company as well. To my utter shock and great surprise they were able to save me more than $20,000 on my commercial policy. I am switching today from progressive to them immediately. Also their customer service is best to none. Their agents know what they are doing. Thanks to Steve, Cory, and Stacey Ephraim
Jeff Beard
Dec 17, 2016
I switched to The Hess Agency several years ago after being with another insurance company for 20-25 years, after talking with a representative of The Hess Agency. She was fantastic and saved me several hundred dollars a year. There rates are very good and the service is top notch. The people working at The Hess Agency are the BEST, not only are they extremely courteous but they really know the insurance business. I would and have highly recommended The Hess Agency.
