LGS Insurance Services

Trisia is Great! She put me at ease and answered all my questions. My coverage needs changed - Trisia took care of all the changes and I even got a better rate.

Like others stated here, they were very helpful and responsive when earning my business or trying to convince me to increase my coverage, but when I need help to make a change to my policy, they are non responsive. Excuses that my emails were going to SPAM, but why are they returning my phone calls when I leave a message? The outgoing message says they are checking voicemail every 30 min.

I have mixed feelings because they helped us find a home policy when no else was successful. But, I'm in the middle of a refinance and it's being held up, because I simply need a previous lien holder removed from the policy. Not sure how I will proceed for future insurance services after my loan is completed.

Steven was very attentive and responsive when he was trying to earn my business. A couple of years later when I had a problem with my policy he never returned my call. When I finally got ahold of him he told me I needed to contact the insurance company myself since there was "nothing he could do". Uh, isn't the insurance agent supposed to represent me and be the middle man? Very disappointed with his service.

I called Steven for getting insurance on my homes and cars. We spoke for about 15 mins about my situation and Steven was suppose to call me back after he did some research and possible options. after a week went by, i did not hear anything back. i emailed him and no response. hmm my guess is if you arent a perfect client for him dont bother with this broker.

Long over due review is needed for these people. I switched a number of years ago and LGS has always been on top of any issues or requests I have made. I have recommended them to all my friends looking for Ins who want to save money on insurances services.

Avoid! Triple the cost of the Costco car insurance! Not helpful at all when asking for a lower quote! Then they cancel umbrella retroactively because it's supposedly connected to car insurance.

Steve has been my insurance agent for nearly 20 years and even with a few different companies. He's always been the consummate expert in insurance, looking out for #1, and that's his customer! He's always well informed about my options, and plans, and saving me money whenever necessary! Over the past 20 years, I've had my share of incidents, and Steve's always been spot on, whenever I've needed him in any emergency! That's true customer service, and why I wont go anywhere else for insurance.

LGS has been our corporate insurer for years. Our home office is in Australia and, from time to time, our executives there have questions about our types/limits of coverage. Because they are so different than those in Australia, Steve and his staff are extremely patient in explaining what our coverage is versus their expectations/descriptions. The LGS team is also very quick to respond to our requests for various things like certificates of coverage and copies of various documents.

They recently did a review of our coverage and evaluated our corporate needs accordingly. I felt like they really know and understand our business needs and don't try to "upsell" us at all. You cannot go wrong by choosing LGS!

LGS Insurance Services has done a superb job for us, helping us with car, home, and health insurance. They have gotten us excellent coverage at the best price with good carriers. Steve Durham and his great staff spent untold hours on the phone with one health insurance carrier, when the carrier was messing up. LGS is prompt, responsive, clear, direct, and thoughtful.

Absolutely tops. They helped us raise the limits on our house insurance coverage to more realistic ones; a few months later, we had a house fire. The changes made sure that we were completely covered, and we are so grateful.

Steve and LGS Insurance were listed on Yelp and I'm glad I found them. All the reviews are spot on. Steve really knows his stuff and he is really responsive meaning he answers calls and emails in a very timely manner. I needed commercial auto insurance and general liability insurance for my new business. My current State Farm carrier couldn't help me and another company gave me some bad quotes and were not very responsive. Steve spent a lot of time with me answering all the questions I had and clearly explained everything. He helped me find the right insurances for my new business.

Excuse me, there's a big pile of money over there that just keeps staring at me. It really won't look away. Yeah it's like the Geico commercial if you switch to LGS and have them price out your insurance. LGS is an insurance brokerage and with a simple phone call, they took all my info and emailed me a quote for home and auto. but the good part was that it was almost 300 dollars less than Farmers AND I would be getting more coverage.

Then I multiply the money that I would have saved times the number of years I've been with Farmers and realize it would have equaled a trip to vegas where the casinos punched me in the face. I wish that trip actually happened. but with the money I'm saving now, maybe it will in x number of years.

My husband and I learned about Steven Durham through several highly satisfied clients. After hearing three different people rave about Steven's expert knowledge of his products, patience, responsiveness and competitive prices, I decided to give him a try. From the moment I first spoke to Steven, all of his rave reviews were immediately apparent.

I sent him a copy of our current policy and a few days later we had much better coverage while saving $586/year on our car insurance policy alone! One of the great things about Steven is he is an insurance broker, so he is able to shop for the best insurance available for you, no matter which company provides it compared to other agents who only work for one insurance company and have to sell that company's products.

The days of 20 online quotes are over! I tell everyone I know to give Steven a call to see what he can do with your policies. I know he will be able save you money and give you piece of mind. Thanks, Steven!