We are an Independent Insurance Agency, which means we are your personal shoppers within the insurance industry. We work with more than 20 top rated companies to help you get the best insurance protection for a competitive price. We service the Greater Rochester and Finger Lakes Regions, as well as areas throughout the state of New York. We offer all types of Personal Insurance coverages to our clients in New York, including Car, Home, Life, Motorcycle, and Boat & Watercraft. Our benefits department can also assist you in protecting the lifestyle of you and your family.
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Our goal is to protect you and your family from those unexpected events by finding the right coverage at an affordable rate. If you need Auto, Home, Umbrella or any other personal insurance coverage, we can tailor a package to fit your individual personal insurance needs. Our number one priority is to protect your family from any unforeseen event that may be a burden to you in the future. Our Personal lines staff is here to answer any questions you may have and research the best policy for your needs.
J.D. Chapman Agency believes that auto insurance should be tailor made to fit your specific needs. Unlike many of the large, national insurance companies that largely fit all of their customers into a "one size fits all" policy, we work with multiple high quality companies that will ensure that you are fully protected at a fair price.
At J.D. Chapman Agency, it is our goal to help you protect your greatest asset with an insurance policy designed specifically with your home in mind. The insurance coverage that you select will depend greatly on the type of home you live in. At J.D. Chapman Agency, we understand the concerns that come with renting a home or apartment, and renter's insurance protects you from a range of threats and dangers that may occur within a rented unit. When you purchase Homeowners Insurance, you get a group of coverages packaged into your policy for one overall premium.
Reviews (15)
Malcolm Kelsey
Dec 22, 2021
Neil Schmidt
Nov 28, 2021
I've been with J.D. Chapman since 2001. I have used them for my personal and business insurance needs. They were there for me when my business burned to the ground. They made sure that everything thing was taken care of it all so I could stay focused on reopening. Love that they are local and if I need to see someone face to face I can just drive to there location.
Todd Ferguson
Nov 22, 2021
Frank Barbero
Aug 28, 2021
Glenn Bray
Jul 20, 2021
Tracy Dennis
Jun 24, 2021
Casey Nicholson
May 28, 2021
Trevor was incredibly easy to work with. He got back to us quickly, gathered the lowest rates available and took care of everything start to finish. I anticipated our policy being a challenge, but I didn't even leave my desk from start to finish. I'd highly recommend giving them a chance to earn your business!
Scott Butler
Mar 29, 2021
The customer service is unmatched! Cami and the team has always been helpful and always follow through with what they say they will. After almost 20 years we switched from our "corporate" agency to JD mostly because of the customer service experience from JD. Would recommend JD Chapman to anyone that is looking for great rates and amazing customer service.
Kevin Bush
Mar 29, 2021
Heather Guilliams
Oct 08, 2020
Betsy Kubiak
Jun 13, 2020
I recently brought my insurance business back to JD Chapman Agency! After trying to save money with a different company for a few years, I missed the personal interaction with a family run company that understands what is important. With Chapman Insurance customer service is paramount, and comprehensive annual reviews of my business needs helps ensure I don't forget an important element.
I am confident they are only a phone call away to answer questions or concerns. My small business now has more comprehensive and appropriate coverage. And I am more than pleased with the cost of the added coverage!
I am confident they are only a phone call away to answer questions or concerns. My small business now has more comprehensive and appropriate coverage. And I am more than pleased with the cost of the added coverage!
Kenneth Young
Jun 07, 2020
Surface Tech Inc Robert Simons
Apr 12, 2020
I can only comment simply by saying people make the difference. For two generations the JD Chapman Agency has been an asset to our families business's and family's personal needs. My father's company benefited from having a long relationship with JD starting back in the early 70's until he retired from his corporation in 1994. When I started my company in 1996 it was an easy choice insuring with JD Chapman.
They have continued to provide great insurance products and have always backed it up with great service. It gives me comfort knowing the people at the JD Chapman Agency are ready to help when we need them.
They have continued to provide great insurance products and have always backed it up with great service. It gives me comfort knowing the people at the JD Chapman Agency are ready to help when we need them.
David Lanzillo
Dec 28, 2019
We've been a JD Chapman client for the past decade -- first for our home insurance and then we added our business. In a world where true customer service is fast-disappearing, Bruce and his team work hard to maintain that personal touch. They are proactive, always there for us and are a pleasure to do business with. I would highly recommend them to anyone looking for a true insurance partner.
Chris W.
Feb 06, 2019
