K.L. Smith Agency LLC is a locally-owned and family-operated independent insurance agency that provides top-quality policies for individuals and business owners. We are a second-generation business proudly helping the Willimantic, CT area and surrounding communities with various insurance plans for automobiles, homes, businesses, and life. To schedule an appointment, contact us at (860) 423-9294 today. Garth and Todd at the Smith Agency have been very helpful to our family in selecting the insurance to fit our needs.
Follow us
Services
At K.L. Smith Agency LLC, we are a locally-owned and family-operated insurance agency located in Willimantic, CT. Our knowledgeable and experienced insurance agents provide high-quality customer services to ensure our clients receive the best coverage at the best rates. For a quote, contact us at (860) 423-9294 today.
K.L. Smith Agency LLC also provides business owners with the insurance they need to run their business. You must get a plan that covers your needs and wants all within your budget. Our team is here to help you do just that. We understand that being a business owner comes with great responsibility, so let our team help you with your insurance basics.
For reliable life insurance, K.L. Smith Agency LLC is your go-to. To ensure your family is always covered, you can trust our independent insurance agents. We help find you a life insurance policy seamlessly. You can choose from a few insurance policies, which are term life, permanent life or term, and permanent life. For more information, don't hesitate to reach out.
K. L. Smith Agency LLC was started in 1953 by Kenneth L. Smith. In 1956, Royden Smith, Ken's brother, purchased the agency and transformed it from a part-time business to a full-time operation. He increased the number of clients substantially over the years and was proud to provide insurance products to the community.
Reviews (12)
Lindo Gatito
Apr 22, 2022
Doug Riquier
Jan 18, 2022
Kevin White
Nov 13, 2021
Erik Bourassa
Jul 26, 2021
Adeline Austin
Jul 20, 2021
Luc Richard
Jul 09, 2021
Angel Rosiel
Dec 14, 2019
Prior to moving to Connecticut, I had always needed to shop around for my own car insurance. When I moved from Massachusetts to Connecticut, my insurance rates from my current company went up (laws are different, I guessed) and I wasn't happy with that, so I went looking for another company. Add to the mix that I had just bought a house, so I needed insurance for that, too.
I checked out the insurance companies that I knew about, still wasn't thrilled with the rates. I have friends who live in Connecticut, so I asked around to see what they recommended, and one of them told me that they went through an agency and got their insurance, car and house, that way. I'd never done this before, let alone heard of it, but figured I could give it a try.
As you can guess, the agency recommended was the K L Smith agency. I gave them a call, and spoke to a Mr. Todd Smith, who made an appointment to meet with me. I was a bit skeptical when I went, again, not being used to the idea that you'd go through an agent. I am genuinely glad that I did. There are a lot of different things that effect insurance rates, and Todd was able to explain a lot of it.
With his help, I picked out insurance that suited my needs. He was very down to earth and I found it easy to talk to him. He didn't make me feel dumb for asking my questions, which I sometimes got when I would ask people from the insurance companies directly. I especially like that Todd did not try to sell me something I did not need. He was honest and up front about everything, which kept me with the K L Smith agency. Keeps me to this day.
Last part of my review, I promise. What I appreciate now is that Todd's helpfulness didn't end once I got the insurance. I could always call him up and ask questions. When issues did arise, it was also really nice to have someone who dealt with the insurance company for you. Any accident, or problem, he was right there for me. Car accident, he would be there to help take pictures, help with paperwork. It's really nice, especially when you are already in a stressful situation. In short, I highly recommend the K L Smith agency. It's very much worth it.
I checked out the insurance companies that I knew about, still wasn't thrilled with the rates. I have friends who live in Connecticut, so I asked around to see what they recommended, and one of them told me that they went through an agency and got their insurance, car and house, that way. I'd never done this before, let alone heard of it, but figured I could give it a try.
As you can guess, the agency recommended was the K L Smith agency. I gave them a call, and spoke to a Mr. Todd Smith, who made an appointment to meet with me. I was a bit skeptical when I went, again, not being used to the idea that you'd go through an agent. I am genuinely glad that I did. There are a lot of different things that effect insurance rates, and Todd was able to explain a lot of it.
With his help, I picked out insurance that suited my needs. He was very down to earth and I found it easy to talk to him. He didn't make me feel dumb for asking my questions, which I sometimes got when I would ask people from the insurance companies directly. I especially like that Todd did not try to sell me something I did not need. He was honest and up front about everything, which kept me with the K L Smith agency. Keeps me to this day.
Last part of my review, I promise. What I appreciate now is that Todd's helpfulness didn't end once I got the insurance. I could always call him up and ask questions. When issues did arise, it was also really nice to have someone who dealt with the insurance company for you. Any accident, or problem, he was right there for me. Car accident, he would be there to help take pictures, help with paperwork. It's really nice, especially when you are already in a stressful situation. In short, I highly recommend the K L Smith agency. It's very much worth it.
Paul Fagan
Nov 22, 2019
I have been a customer with the K.L. Smith agency for over 5 years. They have provided excellent service over the years. My wife and I have both purchased new vehicles and was provided with pre-purchase quotes to compare different models and when the time came to buy, we were able to complete the deal without ever leaving the dealership to get insurance. Working with a local agency we feel that they have a better understanding of our needs.
Gregory Todd
Dec 21, 2018
I was introduced to the KL Smith agency back in 1994. Since then they have gone above and beyond to furnish me with various different types of insurance coverage for my car for my home and for my family. Without a doubt KL Smith has been one of the most courteous and caring agencies that I have ever dealt with. If you are in need of any type of insurance coverage go in and see Garth or Todd Smith and I'm sure they can help you meet your need. Sincerely submitted by Mr Gregory Todd.
Patrick Dannehy
Dec 17, 2018
My experience with the KL Smith Agency was fantastic. I received personal attention from the agent and he designed an insurance plan specifically to my needs. In addition to that I received a better coverage plan and saved money! I intend to renew my coverage in 2019 with th KL Smith team. Best Regards, Patrick Dannehy
Murphy Sewall
Nov 02, 2018
I have been a KL Smith Agency home and auto insurance customer for 41 years. They always have been helpful and responsive. They also have helped limit increases in our insurance bills on several occasions. Service always has been prompt, courteous, and professional. You won't find better anywhere else.
Paul Frickenhaus
May 23, 2018
I have been a satisfied customer since the 1970s. Todd and Garth have always been ready to work with me for any insurance products I have needed - home, car, motorcycle and other personal property. They are unfailingly responsive, knowledgeable and helpful in finding the right solutions for me while helping me save money in the process. They have always supported me whenever I've had a problem. After all these decades I still count on the Smith Agency without question for all my insurance.