Quickly and easily submit your application for a free automobile insurance quote. As a customer, you will enjoy our suite of customer service forms all from your local agent. As an independent insurance agent we can offer accurate coverages with the personal touch you would expect from your neighborhood insurance agent. Whether you have the ideal history, preferred companies desire, or a not so perfect history, we find the right coverage, with the best company, at the best price for you. Quickly and easily submit your application for free using our easy to use website.
Services
Lord & Associates is an Independent Insurance Agency. As independent agents, we represent multiple insurance companies. We can offer you a variety of coverage choices and help you customize a plan that provides the protection you want at the best rate. With us, the choice is yours! Our service is TOP NOTCH!
Generally, most claims are processed through the insurance company you are insured with. Please call your insurance company directly. However, feel free to call your agent in our office if you are unsure what to do. They can help you through the process and get you where you need to go to make it less stressful for you.
What is auto insurance? Auto insurance protects you against financial loss if you have an accident. It is a contract between you and the insurance company. You agree to pay the premium and the insurance company agrees to pay your losses as defined in your policy. Liability coverage pays for your legal responsibility to others for bodily injury or property damage.
Reviews (12)
Marlene Garner
Jun 25, 2022
Danny Carter
Mar 11, 2022
Keyona Greene
Sep 21, 2021
Matthew Holcombe
Sep 03, 2021
Shunna Nolley
Apr 17, 2021
Alexis Neal
Dec 30, 2020
Reyna Morales
Apr 16, 2020
I would give no stars if I could! They messed up my company policies and now I'm supposed to pay the insurance company over $20,000 because they didn't know how to work or get me the Insurance I needed! They won't even help me with any of this mess they created! Come to find out the person who got all my insurance no longer works here!
Joe Hooper
Aug 10, 2019
Yasmine Horton
Jun 19, 2019
DO NOT USE THEM. I've worked with them for the past three years. Overtime, I've learned they do not have their clients' best interest. I switched my auto insurance and literally cut my cost in half because of their careless management. Moreover, I called to cancel and Amanda never sent me any documents to cancel or even put in my request to cancel which caused Safeway to charge me for the following month. I had to call and follow up several times before getting it resolved. Again, don't use them. You are better off working with someone else.
Sarah Huff
Jul 19, 2018
Dylan Hill
Jul 12, 2018
I went to this agency for over 10 years and paid in full every six months and never had an issue. I started my business in April and emailed my agent the insurance package from possible client. She instructed me to get insurance that I didn't need, and it cost a whopping $968. A week later when I found out I didn't need it. I tried to cancel but the insurance she went through wouldn't issue any refunds.
I called the owner and left a voicemail and he never called back. I sent him an email explaining the situation and asked if he would be willing to meet me in the middle and issue a half refund. Needless to say, even after 10 years of no problems and me making my payments in full energy six months, he still didn't respond. Instead his wife emailed me asking why I got an insurance that I didn't need and basically blamed me for the whole situation.
I now use and highly recommend Boyd Jim and associates in Madison. They found me car insurance that cost half of what lords and associates found me claiming it was the "cheapest". Lord and associates only see their customer as money bags. Edit: When my policy finally expired I had my new insurance agent get me a new one. I would just like to state that my new insurance agent didn't charge me $100 dollars every time I add someone to additionally insured, but Lynn Day from Lord and Associates would charge me $100 any time I asked her to add another client as additionally insured.
I called the owner and left a voicemail and he never called back. I sent him an email explaining the situation and asked if he would be willing to meet me in the middle and issue a half refund. Needless to say, even after 10 years of no problems and me making my payments in full energy six months, he still didn't respond. Instead his wife emailed me asking why I got an insurance that I didn't need and basically blamed me for the whole situation.
I now use and highly recommend Boyd Jim and associates in Madison. They found me car insurance that cost half of what lords and associates found me claiming it was the "cheapest". Lord and associates only see their customer as money bags. Edit: When my policy finally expired I had my new insurance agent get me a new one. I would just like to state that my new insurance agent didn't charge me $100 dollars every time I add someone to additionally insured, but Lynn Day from Lord and Associates would charge me $100 any time I asked her to add another client as additionally insured.
Jessica Yang
Oct 25, 2017