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When Watson Insurance Agency opened in 1934, Thomas Craig Watson, Sr. had a vision of a full-service agency that provided effective risk management and comprehensive insurance solutions, backed by building trusted relationships. 85+ years and three generations later, we are proud to uphold this same vision. As one of the largest independent agencies in the Southeast, we take pride in having a team of leaders in the industry. We are focused on being at the leading edge of the changes in technology and the insurance world, providing you with online policy management and claims services.
Services
One size fits all doesn't apply when it comes to insurance, which is why every client gets our undivided attention. Here at Watson Insurance Agency, we take a proactive approach when helping you develop a strategy to address all your insurance needs. When Watson Insurance Agency opened its doors in 1934, Thomas Craig Watson, Sr. had a vision of a full-service agency that would provide not only effective risk management techniques and comprehensive insurance for all client needs, but a personal relationship with each customer.
Not all insurance agents are created equal. At Watson Insurance Agency, we go out of our way to treat our clients like people and we use our industry experience and diversified knowledge base to protect what you value most. At Watson Insurance Agency, we recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need.
Most fires are devastating. Besides the emotional impact, the physical damage to your home can be significant. If you lost your home to fire, do you have adequate insurance to replace your home and its contents? Remember, inflation rates on building materials and construction costs rarely track with real estate values.
With four local offices, we are one of the largest independent insurance agencies in the Southwest, serving clients in North Carolina and South Carolina. We care deeply about providing the best online experience to all visitors. If you need help using our website or have a question about accessibility, contact us and we will be in touch.
Reviews (11)
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Lauren Wallace
Jan 08, 2022
As usual, Michael Betters responded to our request in less than 10 minutes. It is so important to know that your insurance agent is always there for you. We are so glad we made the change last year!
Ryan Brewer
Dec 26, 2021
Diane Butler has been great to work with, especially as a new small business owner specializing in general contracting construction work. She understands the potential perils and pitfalls for a new contractor in the construction industry, and is able to give sound advice as a result.
Alice Brooks
Nov 13, 2021
Watson ins had been in gastonia since I can remember. They are very professional and very informative about your policy or upgrades to your existing policy. They are quick to settle claims. I would recommend them to anyone. A.G.Brooks
R. C. Dragoo
Nov 12, 2021
Watson has provided amazing service to our Family for over 60 years. I have never worked with a company as consistent with service and as caring for clients. From time to time as household dynamics change, the agents take the time to research and explain the best plan to fit our needs. I praise the Watson Family for their commitment and service to Gastonia and the surrounding area and thank you for your great service from people who care.
Phyllis Hoosier
Sep 10, 2021
My parents used Watson Insurance Agency many years for their insurance needs. I can honestly say that through the years and, especially as they got older, Watson was there for them. The agents are responsive and patient. When it came time to sell Mother's home, Savannah Shelton was very helpful and kind. I felt she is an excellent example of the way that Watson serves its clients.
Carolyn Rummel
Sep 05, 2021
I Would like to thank Karen for making the purchase of insurance in North Carolina a pleasant experience. She was very helpful and extremely professional I have already referred her to others in the area. I'm relocating to North Carolina from Florida where I am an Insurance agency principal and if given the opportunity. I would have hired her for my own office. Thank you Karen for everything you did I appreciate you
Jamey Blalock
Sep 05, 2021
Lea Anne Harris is my agent. She always answers my email messages, text messages, and occasional phone calls promptly. Furthermore, she is always looking to find me the right coverage at the best price, even for pet insurance.
Mark Napier
Aug 16, 2021
Watson Insurance Agency has provided me with excellent service with 2 vehicles ans renters insurance. The price I pay is a good one for the service I receive. An agent is always available to answer questions or help with any issue. I have been well pleased.
Theresa D.
Apr 06, 2021
Elaine has always been very helpful especially now with a big claim that I have, anyone who answers the phone Is professional and genuinely wants to help
HouseMasterNM
Jan 26, 2021
We love working with Watson Insurance, They are always one step ahead of the game. They are glad to explain things that other companies may not point out or want to explain in detail when you ask questions. Great Service.
Mike Greene
Dec 14, 2020
I purchased home owners Ins. through Watson Insurance Agency. My agent did all the leg work and found the best coverage for the least amount of money. I have been with them for three years and I am very pleased with their service.