Anderson Insurance Agency

During my Sandy Storm renovation one of your agents, Isabel, really went above and beyond, doing lots of leg work to get things done and issues resolved with insurance carriers. It was a very stressful and trying time back then and having her working on my behalf was very reassuring.

Excellent service and very professional. Marilyn Groom is very knowledgeable and customer oriented.

We are more than pleased with Anderson Agency since we have been with them over 50 years. They have set the standard for insurance companies giving us the best rates and customer service.

This insurance agency is top notch. Whenever you call them someone answers to help you. We have been with them when hurricane Sandy hit our home and the adjuster was at our home in a timely manner.

Patricia Mathis, I got to say that I am really p*ssed off at you and the Anderson Insurance Agency. I had sent you an email on, March 9, 2022, letting you know that the check was sent out in the mail, on the same day for $2,089.50, the extra amount due for the McMahon Agency's insurance audit. Not only did you threaten to cancel our policy, but you collected the payment two times from us.

I received an email from you on March 18, 2022, saying that you didn't receive the extra payment for the McMahon Agency's insurance audit, however on March 16, 2022, two days earlier then your email, Anderson Insurance had already cashed the check that I had sent. Proof of both payments are attached. If I didn't check my bank statement, Anderson Insurance would've kept the extra $2,089.50 paid, without doing anything, unless we brought it to your attention.

As late as March 21, 2022 you still said that you would send the check back, when you received it, but of course, you couldn't because you cashed it already. I am totally exasperated by the way Anderson Insurance Agency handled this and tried to cover it up as if nothing was do wrong on your part.

Marilyn Groom has handled our Flood Insurance for many years. However since 1992 we had Liberty Mutual for all our various other policies, and have become increasing dissatisfied with them on many levels. Based on our past experience with Marilyn and Anderson, we decided to turn all our policies over to them. Our first policy is slightly complicated. Marilyn provided several quotes, then revised quotes as needed.

Ultimately her efforts resulted in higher limits of coverage and at a reduced premium from that we had been paying! In addition, Marilyn was a delight to work with, very professional, and no number of questions we had, were too many to ask! Much thanks to Marilyn and the Anderson Agency.

Marie is fabulous! She is always available to promptly answer questions and ALWAYS looks out for the best interests of her clients! And if for any reason she isn't available, her teammates step in to help. Marie makes sure we have the best coverage possible. Our family has been with AIA for over 40 years! Needless to say, I highly recommend AIA!

Truly outstanding service! Patti Potterton was my agent and she couldn't have been more helpful. Fast, friendly and efficient.my experience was seamless. I will continue to be a customer here in the future. Sincerely, Jim Sausto

Simple. We were with Anderson Agency, rep Patti P. and left to try to save $'s at Progressive.nightmares began and never ended.zero customer service. Went back to Patti @ Anderson Agency after 1 year with Progressive. She took care of all our insurance needs. One stop, professional, personable, wonderful, easy insurance shopping. :o Back at my happy place. The Anderson Agency.

Patti at Anderson is always looking out for us! She is so responsive to our calls. And works diligently to be sure that we have the best current policy for both our homeowners and flood policies, with the best rates available. Always take the time to explain the differences between the different options and makes sure that I am comfortable with making the correct choice.