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A Agency By The Mall Agency by the Mall in Springfield, PA provides professional insurance advice as well as Notary and Tag/Registration services. You will notice that we take time to listen to you and help find the right policy so that you are getting the best deal possible. We are an independent agency. We serve YOU first. We have relationships with dozens of insurance companies, allowing you to get the right price with the right service. Our knowledgeable staff will be able to help you in whatever you might need. For a FREE Quote call 610-543-3113 or email info@agencybythemall.com or text 610-405-2921.
Services
We began with the INA Insurance Company and have since added many fine, A+ rated companies. Over these last 30 years, our strong commitment to our customers has been rewarded year after year by seeing eighty percent of our customers return. We are proud to know most of our customers on a first name basis.
Agency By The Mall is an independent insurance agent, proudly offering Progressive as an option for clients. Progressive has been in the insurance business since 1938; offering home, auto, motorcycle, life, RV, business, pet, umbrella and more! They put the control straight into the hands of their customers.
People looking to insure their vehicles may wonder how insurance rates compare. There are 9 septillion factors that determine your individual rate, all depending on the coverage, limits of coverage, and insurance company of the insurance policy. We recommend full coverage for newer cars. Full coverage includes comprehensive and collision, as well as towing and rental reimbursement if selected.
General liability insurance pays if your customer is injured by a defective product or suffers an accident while on the business premises. Directors and officers liability insurance provides protection for the business against costs related to litigations brought by the errors made by the directors and officers.
Reviews (17)
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Stephanie Gorsek
Jun 19, 2022
Here to confirm that the past reviews are right: very helpful, very quick, and very nonjudgemental. Went here to transfer my title as a new resident, which went very smoothly. Would recommend!
Jim O'Hagan
Jan 14, 2022
Answered my stupid questions without making me feel stupid. Walked in, few minutes later, walked out with the tag. No temporaries required. Service was fast and efficient. Thank you guys for getting my teensy truck back on the road!
Natallyanna P.
Oct 28, 2021
I came here after calling another place. The other place was very rude with a much longer turn around time for getting my title in my name. Came here, they were extremely nice and informative without making me feel stupid when I asked questions, as this is my 1st rodeo. Not only were they professional and kind, the turn around time was 8-10 weeks faster! Don't waste time anywhere else, come here.
E. H.
Jan 12, 2020
I love this business. They have been extremely helpful in all of my car insurance buying/maintaining experiences, especially in the most stressful situations. They have amazing customer service and they always pick up the phone. Debbie is a queen.
Tierney K. Brown
Jan 03, 2020
I have used this agency twice. My first visit was to change the name on my car title after getting married. No issues. However on my second visit to change the name on my license I was very disappointed. After assuring me they could complete the change (and after taking my money + their $27 convenience fee), I received a call that they could no longer change names due to Real ID.

No problem. The issue I have is that they kept the majority of their fee! You didn't complete the service, why do you get to keep a "convenience" fee? I now need to go to the DMV and pay again- not really convenient. Overall frustrating experience and will not be going back.
Jo Brune
Sep 20, 2019
Highly recommend Agency by the Mall. They are knowledgable, friendly and experienced. We will be back!
Marie Gilson
Oct 19, 2018
As a new resident I used this company's service. I paid 109.00 in fees for a 48.00 registration On a canoe and 10 mins of THIER time. OUTRAGEOUS fees! Lesson learned. We will Never recommend this place.
Susan M. Mazzenga
Jul 07, 2018
Great, knowledgeable people. Fast and friendly service. My whole family has used this place for years, and we will continue for many more years to come!
Frank DeBenedetto
Aug 26, 2017
These are the nicest people and completely knowledgeable. Auto tags places that I have been to in the past could care less about their customers. Not this place. I highly recommend it. Thanks Rosie!
Betty Graham
Jan 17, 2017
Great folks, some working over thirty years! I have known Sue since 1982 before all the boys!
David Randolf
Dec 09, 2016
I had some car title issues after paying off my leased car. AAA was not able to help me (I visited their offices a few times) and the problem went on for several months. The fantastic folks (Amy and Susan) at Agency by the Mall were able to help me clear up my problems quickly and easily. I should have gone to them in the first place. They are amazing! I will be using them for all of my title/tag/PennDOT needs in the future.
Neil Edwards
Oct 11, 2016
I will recommend Agency by the Mall to my family and friends. They pride themselves on quality customer service! They were also able to do a apples to apples comparison of my Homeowners insurance policy and save me over $400 for the year! They provided me with their knowledgeable and friendly staff and they will do the same for you! You can't go wrong using Agency by the mall!
Jeffrey Gold
May 22, 2016
Susan and her staff are extremely friendly knowledgable. It was a pleasure to deal with them. I was able to get auto insurance, transfer the title on a car, and register my new car all in one simple stop. They made it so easy.
Steve Frailey
Dec 05, 2015
Easy. In and out in 20 min. Friendly and polite and offered me coffee while I waited. Blew my mind coming from state run DMVs in the past. I had a unique situation that I verified on the DMV website was okay. 2 other places argued with me that they couldn't register my car in spite of referencing the DMV website. Tags by the mall got it done no problem.
Siobhan DeLong
Jul 09, 2015
The staff is so friendly and are very helpful! They work very hard to find their clients the best rate in town!
Rosaleen Gallagher
Jul 09, 2015
Great service, kind, friendly, and found the best fit for me!
James Robinson
Jun 30, 2014
I have been dealing with An Agency by the Mall since the early 1980's. They are a class act agency that has always come through for me. I recommend them to everyone I know. Keep up the good work guys!