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JSW Insurance Associates Would you like better coverage for your family or business at a better price? You've come to the right place! JSW Insurance, an independent insurance agency serving Dublin, Pleasanton, San Ramon, Danville, Alamo, Livermore and the surrounding San Francisco Bay area since 1967, is dedicated to helping you find the policies that best meet your needs-including budgetary needs.

At JSW Insurance Associates, our service doesn't end with your policy. Our team of insurance professionals is committed to providing quality, personalized service, which includes educating you on the details of your auto, home or commercial insurance coverage.
Services
Established in 1967 by James S. Williams, our company has grown into a full service agency. Currently, JSW Insurance Associates serves the needs of individuals, families, and business owners from our office in Northern California. Our office includes a state-of-the-art computer network for record keeping, policy rating and internet access.
As an apartment building owner, you have a responsibility to protect the buildings you own. Residents must get their own coverage to protect their belongings. But, the building structure and common areas are yours to protect with apartment owners insurance. Residents' rental policies are limited and rarely cover the building itself.
What is auto insurance? Auto insurance protects you against financial loss if you have an accident. It is a contract between you and the insurance company. You agree to pay the premium and the insurance company agrees to pay your losses as defined in your policy. There are ways to reduce your premium, one of which is by being a better driver.
As a business owner, you need the same kinds of insurance coverages for the car you use in your business as you do for a car used for personal travel -- liability, collision and comprehensive, medical payments (known as personal injury protection in some states) and coverage for uninsured motorists.
Reviews (13)
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Robert Ahrenkiel
Apr 26, 2022
Sheri, has assisted with all of questions and needs. She's tops. Robert
Cam Davies
Feb 10, 2022
Craig from JSW Insurance put us first and worked tirelessly and quickly to cater a policy to suit us. I can not speak highly enough of Craig and the team, they make insurance easy!
Doug R.
Apr 05, 2021
Rick Hatcher is helpful, responsive and very easy to talk to. Got me set up with the coverage I need at a great price. Thank you! So happy I found JSW!
Patrick M.
Jun 29, 2018
I received an email from Craig today informing me that our cost for my mother's car insurance increased. The cost was because the insurance company we get the insurance through raised their rates. Craig reviewed my mother's coverage, looked up the value of the cars on my mother's plans and suggested ways we could reduce our total cost.

I was really impressed with this sort of personal attention. Craig discovered the issue and was able to come up with a solution that resulted in a win for us. Quite frankly, I'm surprised that a company would go out of their way to reduce the amount of money we're paying per month. I'm surprised and grateful. Thank you, Craig.
Christina V.
Jun 28, 2017
I recently had an incident and wasn't getting great info from my insurance company. A friend recommended I talk to Craig and he walked me through my options and gave great advice. This was the best customer service I've had in years. We are definitely looking at moving over to JSW Insurance as soon as possible.
Thomas L.
May 23, 2017
I know Craig Williams as a friend and think he is a super guy; very friendly. I knew he was in insurance, but it never occurred to me to use him until he told me today that he does personal coverage. Now I'm going to look into seeing if he can improve my coverage or lower my cost. He does auto, renters or homeowner insurance.
Laura Hamister
May 20, 2017
I've been working with Craig of JSW Insurance since 2010 and have been consistently impressed by how accessible he is. I've never waited longer than a few hours for a response to a question and Craig always takes the time to make sure he has provided me with the information I need. Highly recommend.
Christina Verespey
Feb 11, 2017
Craig Williams wasn't currently my insurance agent but I'd had an incident where I needed advice and ended up speaking with him. He was professional, knowledgeable and incredibly helpful. I'm sending him my current insurance information now and hoping we can switch over as soon as possible.
Daniela B.
Sep 06, 2016
I have been using JSW Insurance for many years. From homeowner's to automobile, from renter's to umbrella insurance I have been impressed with their impeccable service. Craig is super responsive and great to work with. Regardless, if I need to shop or adjust policies or if there is a claim to be made my first response is to contact Craig.

I highly recommend JSW for all of your insurance needs. Insurance is something you don't want to think about and JSW and especially Craig provides me with peace of mind.
Joann K.
May 19, 2016
My husband and I have been using JSW Insurance since 1990! The reason we are still using them is because we can trust they shop the best prices for us and are always there for us in case of an accident. We have our homeowners, car, truck and liability insurance with them. If I need proof of insurance for Andrea is always there at a moments notice. This is a great family owned business!
Heidi Johnson
Mar 10, 2016
I have the complete and utmost respect for every individual that works for this company. Commercial, home or auto, I have had them write it all for me and always received professional experienced and prompt service. I would highly recommend them and I always do. PS. Thank you Chris McAdams you are the best!
Carl S.
Mar 01, 2016
I moved to California back in 2000 and had to find an insurance company. I chose Craig Williams at JSW Insurance and it was one of my best decisions. Over the years, I bought a house, cars, property damage by winds, car broken into and laptop stolen, etc, etc, etc. Through all the highs and lows Craig was always there to help me out.immediately. Also, as a broker, he works with many insurance companies and is able to pit them against each other to get me the best deal.

Now I am about to relocate to the Pacific Northwest. Luckily, they are licensed there and I can continue my insurance relationship. You never realize how good or bad an insurance agency is until you needs them. JSW has always treated me right and been there for me no matter the circumstances. Highly recommended!
Colleen Haight
Nov 05, 2015
I have been a customer of JSW for many, many years. Craig, Laura and the entire JSW team have always treated us like gold. But I really learned the value of their service when I had to leave them (I moved to the East Coast for a few years). Finding and independent agent that really had my best interests at heart was difficult.and I am not sure I succeeded.

When I moved back to the Bay Area, one of my first calls was to Craig. I have only had a couple small claims.one on a house (fallen tree damage) and a small car issue (backed into a stationary construction bin).both claims were handled quickly and efficiently, with no problems or irritations. Like the pop song."smooth as a fresh jar of Skippy". I can also say, since my parents are also customers, JSW takes good care of my entire family! I would highly recommend them!