Get Quotes Contact Us Sign In
Website
Call
Urban Insurance Agency We represent 20 different insurance companies enabling Urban to find you the lowest price on your Illinois or Indiana car insurance rates. Whether you need Chicago Car Insurance, or live in the suburbs, when you contact Urban Insurance, you will speak to a licensed agent that will listen, and then take the time to find the lowest cost policy to meet your needs.

We have over 60 years' experience helping drivers find the lowest rates on their Car Insurance, while providing the personal care and attention that our customers have grown to expect.
Services
The year was 1961 when Gerald Lubell began with a desk, single line phone and a commitment to offer low-cost car insurance without compromising personal service. More than 60 years later, URBAN INSURANCE has grown to one of the larger auto insurance agencies in Chicago. Despite our growth, we have never lost sight of that original promise to provide personal service.
Find out how much it'll cost to insure your bike with a free online quote. Urban has a variety companies, including Prorgessive and Dairyland Insurance to search to find you the lowest rate on your Motorcycle Insurance. Urban's Motorcycle specialists offer rates on "Sport Bikes, " and cycles with custom equipment.
Call 800-680-0707 for Information and quote When looking for commercial insurance in Chicago and throughout Illinois, Urban will work with you to assess the risks facing your business, and we work hard to make the process simple for you. You can trust Urban Insurance to help you with all of your commercial truck insurance needs.
We can give you the certificates you need to provide to Motor Clubs. One Tow-truck or 20 Trucks; we can get you the coverage you need quickly and at the lowest rates. A form of insurance that pays damages equal to the replacement value of damaged property minus depreciation. The minimum amount of auto liability insurance that meets a state law.
Reviews (11)
Write a Review
Cera Woolsey
Feb 18, 2022
Can not get replies in a timely manner. Every one is always on lunch or vacation. Gives out poor advice and poor attention to detail starting with the top person to the end. Would not recommend.
Chris Allen
Jan 12, 2022
Do NOT. I Repeat. DO NOT waste your money on this Horrible insurance co. Great Rates for anyone that needs an insurance card, but after you have an accident they will ignore your calls and emails for months. They go above and beyond attempting NOT to pay your claims (And I have the emails to prove this statement is true)
Jade Blackwater
Jun 19, 2021
The people here are great. I have been with them for years and they always find me the best deal! I would give them 5 stars but my only complaint is that they take forever to take the payment out of your bank. If they would be a little more responsive on that end they would get 5 stars from me. Regardless they are great people and very professional. Highly recommended.
Zandria S.
Dec 31, 2020
Usually the best deal you can find and normally the people you talk to are fairly nice. There's one lady there that should have had soap in her mouth a few dozen more times as a child but. other than that, there's no auto-pay function, which is a MILD inconvenience, and they don't like to warn/inform you on any changes.
Jay Martino
Nov 30, 2020
Sharon is phenomenal, Lucy is great! Urban has taken good care of me over the years. Professionalism & fantastic Customer Service. It has been awesome!
Evas
Jan 07, 2020
In a nut shell: Urban Insurance agency is great! They're agents have always been friendly They are also flexible and willing to meet you regardless of your financial situation and they offer good insurance at a fair price.
Keriake Basourakos
Mar 03, 2019
I walked into this location because I've heard great reviews and heard of great prices for insurance with great coverage and had spoken to Reyes, she helped me better understand the insurance policy and coverages for all situations. She was really professional and such a sweet heart! Her smile was so welcoming and knew I came to the right person who knew what she was talking about especially for me who was a new comer and didn't know much or how to start til she helped me! Thank you Reyes!
Tajuana Barnes
Feb 17, 2019
My experience with Urban Insurance Agency has been great. I have not had any problems. Even when someone hit my car and left the scene, they took care of me and it did not take a long time. I appreciate the service I have experience thus far. Thanks Urban.
Shafela Fela
Jan 30, 2019
I've been with Urban Insurance agency going on 6 years now. They've been nothing but helpful every time and I always ask for Sharon or the manager Judy by name. They will always call to follow up with you regarding your insurance, they'll find you the best insurance for the lowest price and they are always willing to work with you if you have any issues. Great service!
Calvin Smith
Sep 04, 2017
I have been with Urban Insurance Agency for many years. Most of my experiences have been pleasant. We must remember that they are people just like we are and although we expect them to be perfect all of the time, they are not and that is not realistic to expect that. With that being said I would recommend them to anyone looking for good quality insurance. Sharon has always been there to answer any questions or concerns i have and i almost feel like she is family because she took the time to know me which makes me feels special every-time i call.
Celeste Tannenbaum
Dec 08, 2016
I am very frustrated by my experience with Urban Insurance Agency! On back to back days I have been told both that I have an unpaid balance, and then told that I am "paid in full." I then received a notice of cancellation, but then have had emails sent to their general account that have never been responded to. In addition, they do not have a voicemail, so between that and their lack of response to emails, if one has a job that doesn't allow calls during business hours, it is IMPOSSIBLE to communicate with them. I have been in a nearly month-long back and forth that is still unresolved. Urban Insurance Agency, if you get this message, PLEASE give me a call and respond to my emails.