We offer resources designed to educate and inform on everything from risk management, to marketing materials about our specialty programs. You can even apply online to get appointed with us! We invite you to use our new online tools to make requests and manage your VGM Insurance policies. We offer the best of our risk management resources, FAQs, and program highlights in bite-sized pieces through video. With decades of specialized experience, we know and understand the markets we serve better than any other insurer.

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Our Story Report

Founded in 1990 and headquartered in Waterloo, Iowa, we have been providing unrivaled service, industry expertise and specialty insurance coverage to a variety of niche industries for over 30 years. We offer programs for a variety of post-acute healthcare industries as well as golf and hospitality markets.

Who We Are Report

Through the power of employee ownership, we provide our customers with industry expertise, unrivaled service and protection that goes far beyond the policies we write. To build forever relationships through proactive risk management, innovative solutions and meaningful experiences. VGM Insurance has more than 30 years of experience providing specialty insurance programs to our clients and partners across the country.

Giving Back Report

At the end of the day, VGM Insurance is proud to be built on strong principles that guide our decisions every day. One of those guiding principles is serving the communities we call home. Over the years, we have provided support to local and national causes that are dedicated to improving the lives of others.

Net Promoter Score Report

We are proud to tout VGM Insurance's Net Promoter Score of 83.2%, which is considered a world-class score across all industries, far exceeding the insurance industry. All inquiries or questions are answered in a timely manner. Our corporation is treated like we're the number one client and for our overall insurance needs, we feel VGM has both the best products and best rates.

Ace Orthopedics

Jun 23, 2022

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We have been doing business with VGM for greater than 10 years and have always had a very pleasant experience. Ben Deutsch has been amazing to work with, he is always very prompt in answering any questions or concerns that we may have. :

Herb Florance

May 10, 2022

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While VGM has a national focus, you see that they value personalized attention to brokers and are very responsive to emails and phone calls. Their golf course program is excellent and the people responsible for it are knowledgeable and helpful

Vicki Jones

May 06, 2022

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Working with VGM Insurance for the past three years (after 25 years with another insurance company) has been a wonderful experience. Their staff is efficient and professional, and they routinely provide excellent business tips. When we had to file a claim on our policy, the exceptional service was especially appreciated with quick and thorough response, and quick reimbursement. If we could give 50 stars, we would. Thanks VGM Team from Vicki and all the WHG girls.

Susana Weddle

Apr 22, 2022

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We have worked with VGM for over 10 years and have always been treated with professionalism, courtesy and exceptional service. Highly recommend!

Craig Allen

Apr 07, 2022

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Darla has been my contact for as long as I can remember. And in all that time I have never once had any issues. She is always there to help with whatever I need, and if for some reason she will be out of the office, she will always let me know and give me alternate contacts to help me if needed while she is away.

Pax Sterile Processing

Apr 04, 2022

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We have been a customer for many years and have always enjoyed great customer service from Ashley. Would highly recommend using VGM.

Roseminda Montero

Mar 28, 2022

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The staff members/reps at VGM Insurance Services are pleasant, professional, and knowledgeable. They respond to my requests, answers question, and clarifies issues just with my short emails. Customer service is A+. Thank you for making it a pleasant experience.

Jack Blythe

Mar 20, 2022

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The staff at VGM is fantastic and very helpful. The ability to purchase the products that they sell is easily explained and they are very knowledgeable. Would recommend them for all of their services

Forrest Owens

Mar 19, 2022

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We have been long time members of VGM and have been very pleased with the service, professionalism and pricing they provide us. It is hard being an independent medical provider in today's climate but VGM has always helped us navigate through rough water. We trust them with all our business.

Tim VanAntwerp

Jan 11, 2022

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What do you need to know? Go to the professionals for your profession. If you are in the HME, DME, Home Modifications, Mobility industries, VGM understands your work and your needs. Get the coverage you need here!

Roger De Armas

Dec 30, 2021

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I have been in business for 37 years and this is one of the best companies that I have done business with. They make the process so easy and always ready to help us. Thank you

Lindsey Mendenhall

Nov 18, 2021

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I understand nothing about insurance. But if you have a question, they respond quickly and help. I worked with Ahlai and she was great. I still don't fully understand insurance but Ahlai knew the coverage my business required and helped me find the best value.

Lynn Henderson

Oct 22, 2021

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VGM has been very responsive to my needs and Ashley especially is timely in answering my questions! I also love the option to finance my fee!

Thera Leija

Sep 21, 2021

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Great team to work with. They do all they can to help our business grow and prosper. We appreciate them all very much.

Chris Ratzlaff

Aug 01, 2021

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VGM has always been helpful in walking us through the insurance world landmines. We are DME and customer service experts and not business insurance / general liability experts. When it comes to business insurance, we are a bit ignorant, and we appreciate their patience and guidance.

Damon Crossland

Jul 07, 2021

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Broker does the best they can for your clients and communicate information to you that is helpful. Competitve and responsive for the Durable Medical Equipment Industry.

Amy Johnson

May 19, 2021

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We are a brand new company and had difficulty finding an insurance company to write a professional liability policy for our industry. One phone call to VGM was all it took! Anthony Ledbetter was awesome! We received a reasonable quote and had a fully executed policy in less than a week! I would recommend their services to everyone!

Connie Hoofard

May 04, 2021

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I have experienced great service from VGM Insurance Services. Very nice, professional, friendly, knowledgeable people. Would highly recommend them.

Brian Hoke

Sep 12, 2020

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VGM has been assisting us with our professional liability and general liability insurance needs for over two years. The VGM team has been very responsive to our needs and inquiries over that period, and has proven to offer significant value. I would encourage any medical practice, specifically Physical Therapy practices, to consider working with VGM for your needs in this area.

Michelle Martin

Jul 29, 2020

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VGM was the only company who personally reached out to me when inquiring about a quote. They were quick to respond and cheaper than the competition. The personal touch is rare, but something I look for when doing business with others. I can tell already I am going to enjoy working with them.

Heather Knehans

Jul 07, 2017

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My post earlier was in error. I was jumping the gun so to speak and Ms Braden, the VP of claims was out of the office and due to the nature of my claim was the only one who could have helped me. Whenever, I've called into the claims department they have been more than helpful and I believe Ms Braden has worked hard.

Theresa Rasmussen

Dec 10, 2013

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I've had nothing but terrific service with this company. VGM Insurance has the most knowledgeable staff and really goes out of their way to provide the best service possible. Thanks!