We are here when you need us, with expertise you can count on. Colonial Adjustment, Inc. has been providing superior multi-line claims adjustment services for over 40 years. As New England's largest full-service independent adjustment company, we can handle any claim adjustment need for both personal and commercial lines. We have a proven track record of fast response time, attention to every detail, and accurate reporting to your standards.
Our Emergency Claims Service gives us the ability to handle all of your property and casualty claims immediately, and our Catastrophic Claims Services allow us to provide your policy holders with the customer service that they deserve in a heightened time of need.
Our Emergency Claims Service gives us the ability to handle all of your property and casualty claims immediately, and our Catastrophic Claims Services allow us to provide your policy holders with the customer service that they deserve in a heightened time of need.
Services
Our philosophy is a simple one - to provide the most accurate and timely adjustment services to our clients and their customers. We make this possible through exceptional attention to detail and unparalleled personal commitment to our clients. Our team of dedicated and highly trained professionals have experience in all lines of adjustment services.
We are proud to be entering the Second Generation of this family-owned business. While our core values have not changed since the company was founded in 1974 by John T. Kidder III, it is an exciting time for the company under the direction of our founder's son Scott Kidder. Scott brings passion and enthusiasm to continue his father's legacy, and a vision for the company's continued growth and success. Our leadership team is focused on providing superior service, and remaining proactive in the market to anticipate your future needs.
Scott joined Colonial Adjustment in 1995 after graduating from the University of Denver with a BS in Business Administration. He decided to follow his father's footsteps, entering into the family business, with a determination to learn all aspects of insurance adjustment from the ground up. After obtaining his adjusters licenses in Maine, New Hampshire, and Vermont, Scott handled a wide variety of claims, adjusting property losses and theft claims, attending mediations and settlement conferences, and investigating high profile liability cases.
Reviews (5)
John Browning
Jan 02, 2021
Ryan Thayer
Mar 28, 2020
Jill Shropshire
Nov 27, 2019
I had a minor accident. It was 3 weeks ago. I only heard from the adjuster once (her name is Jennifer Scanlon)because she finally answered the phone. I had left several messages prior. I finally had to call customer service to complain and they put me in touch with the adjuster. Then I was told it was a fifty fifty accident and they wouldn't cover the claim. It took 3 weeks to find that out! Outrageous! Terrible customer service.
Sarah Mulcahy
Dec 20, 2018
Hops & Tabletops
May 24, 2017
