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Lapointe Insurance Learn About Our Company Experienced and approachable - we want to help. The Lapointe Insurance team delivers a variety of insurance coverage's that protect businesses and individuals who want to reduce their financial fears and maintain their livelihoods. Start Today We give you choice on your auto policy Whatever your situation is, we'll find the best insurance for your needs.

Not the cheapest, not the most expensive, the best. When it comes to insurance, one size does not fit all. At Lapointe Insurance, we'll work with you to customize your insurance plan.
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Located in Fall River, Massachusetts, Lapointe Insurance offers you the protection you expect, and the peace of mind you deserve. With insurance plans customized around your needs, Lapointe Insurance can help protect your largest assets. Whether it's home insurance, auto insurance, business insurance, or life insurance, we've got you covered!
At our core, we genuinely care about our clients. Our goal is for everyone who walks through our door, sends an email, or reaches us by phone, to feel welcome and at home with us. That's the kind of service Herman W. Lapointe taught us. And that's the service we strive to deliver every day. His mother warned him against it.
We help clients across Massachusetts, Rhode Island, New Hampshire, and Connecticut find the perfect policy. We'd love the opportunity to help you! Protection for your most important asset. Whether you are a buying a new home or re-shopping your policy, Lapointe Insurance is here to help. We're dedicated to making sure you have the coverage you need for your home.
At Lapointe Insurance, we work together with your realtor and loan officer to get you all the insurance documents you need to close on time. Our insurance agents work quickly to find the best insurance rates to meet your specific needs and budget. And even if your homebuying journey takes an unexpected detour, you can depend on us for fast and accurate service.
Reviews (29)
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Michael Fecteau
Jun 12, 2022
Rick Lima was amazing, courteous and prompt. He took the time to carefully review my needs and went over all the details. He then went over all the options for my home and auto policies and answered all my questions professionally. I 110% recommend Lapointe Insurance and Rick Lima!
Angie Anderson
May 12, 2022
Lapointe Insurance made my home buying process go as smooth as it could. They provided reasonable rates for both home and flood insurance policies. Working with John specifically, he was amazing! Very knowledgeable and accomodating, he supported my goals well. Thanks for the great service!
Cory Gibb
May 09, 2022
John was extremely quick to get a quote for my homeowners policy. He was thorough in the explanation of the policies and options for each. Any questions I had were answered very quickly. Overall my experience was great and I highly recommend anyone looking for insurance reaching out to John and his team at Lapointe.
Jonathan Turmel
Apr 17, 2022
Ethan did a great job with helping me get an auto insurance policy. He went above and beyond in answering all of my numerous questions and got me the best possible coverage for what I was looking for. I was working with multiple companies and he was able to get be the best possible quote and still have enough coverage. He saved me over $450 on my auto policy and truly is an expert at what he does! If you're in the market for auto insurance (or home insurance) definitely go to Lapointe insurance and ask for Ethan as he will take great care of you.
Malcolm Williams
Mar 25, 2022
Working with John Lapointe & his agency was awesome. They thoroughly helped me with picking my home insurance. The videos they made to help me better make a decision on the insurance was so helpful. Will definitely work with them again next time!
Soukie Keobapha
Feb 17, 2022
I highly recommend Lapointe Insurance. We sent John an email and he responded to our inquiry very quickly, provided us with a detailed list of options/prices. He even provided us with links for information. We're so happy our lender friend referred him to us. The entire process was smooth and we didn't have to do anything but pick our policy. Account set up was a breeze. We would definitely refer our friends and family look toJohn and team. Thank you for your help.
Kaitlin Coleman
Feb 14, 2022
John Lapointe at The Lapointe Insurance Agency was so helpful throughout our home buying process. He explained all of the options that we had when it came to homeowners insurance and had informative videos too! John was even able to get us a lower rate on our auto insurance at the same time. We're so thankful that our lender recommended Lapointe Insurance to us! Thanks for all of your help and guidance, John! - Kaitlin & David
Lindsey Costello
Jan 24, 2022
I personally love working with John & the Lapointe insurance team. I have used them twice for two different properties, and I find them to be honest, easy to reach, personable, and most importantly- they find me the best price. Thanks for the good service guys!
Dawn Abney
Jan 12, 2022
If your in need of home insurance reach out to Lapointe Insurance! Great customer service great prices great
Sorrel Devine
Jan 12, 2022
The Lapointe Insurance team was responsive, fast and professional and got us the best rate. I would definately recommend them to other home buyers.
Carley Beth
Jan 06, 2022
I will preface this by saying that although Rick is my cousin, I can assure you that this review is not even REMOTELY biased. The home buying experience is a challenging one to navigate (to say the least.) When I began the process I had absolutely no idea what I was doing and finding affordable homeowners insurance/understanding the policies and. coverage was a concern that I had long dreaded. Truthfully, I hadn't even known that Rick was in this business. (I know.

I'm a terrible cousin!) He just happened to be recommended to me by my mortgage lender based on his reputation for exceptional service. Rick helped me find the best company for my needs with the most affordable rates. He provided tools to simplify the basics of insurance policies so that I could easily decide what I wanted in a policy, he answered all of my questions and honestly made this aspect of the home buying experience so simple! If you are in the market for insurance, look no further. Lapointe is DEFINITELY the right choice.
Richard Llanos
Jan 06, 2022
This company is amazing, very straightforward and easy to deal with. Respond time is great and everything was done online/email communication. They also truly get you the best premiums around. I actually recommended them to a friend and he also went with them. They truly make finding affordable insurance for your home and easy process. Trust me you want these guys on your side, you will be glad you did.
Kevin Oliveira
Jan 04, 2022
Absolutely the best of the best. Quick response always, and is able to provide multiple insurance options and the best rates. Will continue to refer Rick Lima and his team at Lapointe Insurance
Donna Martira
Jan 02, 2022
Absolutely amazing customer service! Attentive, responsive, breaks all types of insurance down to be easy to understand without overselling. Amazing agent experience
Donna Lima Johnson
Dec 12, 2021
This company is so great to work with. They are professional, get back to you quickly with any questions you may have, and their rates are so great! I highly recommend them! Donna Johnson SK, RI
Steve Hawes
Dec 06, 2021
John and his team are amazing. Made the processes super easy all while making sure I was in the right insurance. Always there to answer my calls/emails/texts. Highly recommend!
Mike Montijo
Dec 03, 2021
Professional and very helpful over email for getting home insurance setup during my refinance!
Laura Silva
Nov 30, 2021
I highly recommend Lapoint. They are super professional, informative and responsive. They delivered on their promise and was able to find me the best and lowest rate. They're also super easy to talk to and understand buying a home and everything that comes with it can be overwhelming.
Daniel Oakes
Nov 26, 2021
Rick, Kerrie, and the team at Lapointe are the most responsive and thoughtful insurance professionals you will find. They make you feel valued as a client, answering any question that comes up throughout the process. They took the time to explain, in detail, the different policy options I had available to me. I would trust Rick and the team with any of my friends or family and will 100% work with them again, if I have the chance.
Jacqueline Lozada
Nov 16, 2021
I would recommend Lapointe Insurance to everyone and anyone looking for insurance or to change their current insurance agency. Every single person I have dealt with there has been nothing but professional and courteous, not to mention, my questions and/or needs were met with lightening speed. I asked so many questions and they were answered immediately. John Lapointe and Ethan Carreiro were the consummate professionals!

I truly appreciate that and will continue to recommend Lapointe Insurance to all my friends and relatives. I have had nothing but positive communication with them. Keep up the good work! Thank you.
Carla Fernandes Silva
Nov 05, 2021
Communication, professionalism is outstanding! Ethan helped us find great insurance that met our needs. Highly recommend!
Dawn Marano
Nov 01, 2021
The service was excellent and incredibly thorough. Al was very informative and quick to provide me with a quote and provide the binder to my lender. Since this is not my first time using Lapointe, in all cases I have been educated on the different options available. It is always a pleasure working with Lapointe and each time my experience has been that they have gone above and beyond my expectations! That's why I use them again and again! Thanks guys.
Tunde Oduyingbo
Oct 21, 2021
The Lapointe insurance team is responsive, cordial, and very informative. I felt comfortable asking questions and getting the answers to make an informed decision for myself. I am a real estate agent and use Lapointe for my own insurance as well as recommend them to several clients who have also been very happy! Give them a call!
Elizabeth Mazonowicz
Sep 17, 2021
Rick Lima and his team walked me through the finer details of home owners insurance and flood insurance. They did all the leg work and made the process of buying my first home very smooth! Would recommend Lapointe Insurance to anyone, especially first time home buyers. They clearly have a passion for their business and building relationships with clients to get them the best at the right price!
Scott Botelho
Jul 02, 2021
John Lapointe and his staff are amazing, the service is top notch and they saved me over $1000 on my policies! Thanks and I will recommend all of my friends, family and clients to Lapointe Insurance.
Tracy B.
Jun 23, 2020
I went with this insurance agency because it's located close to my home. Initially it was not too difficult to get the auto insurance set up. There were a few mishaps, they gave me the wrong fax number and another wrong number. The insurance was overpriced and when it came to canceling the policy I had difficulty getting in touch with anybody.

Eventually I contacted the insurance carrier directly. They assured me everything was all set. Two days later I got two separate bills, for different amounts, reinstating the policy. I called the agency and spoke with a very rude woman. She was sighing because I was asking questions and I wasn't very happy about the situation. Horrible customer service. I would never recommend this business. There are plenty of other insurance agencies around who treat there customers respectfully.
Ryan R.
Jan 19, 2020
I trust Lapointe Insurance with all of my personal and business insurance. John and Karen are truly amazing and answer all the questions that we have. No other insurance company has been able to give us the same level of customer service. Would highly recommend.
Brittney R.
Jul 02, 2019
John Lapointe of Lapointe insurance is very attentive, professional, personable, efficient and an amazing insurance professional! I couldn't be happier with the insurance company and coverage he found for myself and my little family for our first home! Being a first time buyer the whole process is very overwhelming, John made sure to put everything into simple terms so we can understand it all; And anything we didn't touch on I could either call, and even found informative videos on the company's facebook to answer any questions I had.

No stones unturned, I couldn't be happier. I am extremely grateful for his time and his recommendations, I will make sure to pass on this recommendation to anyone shopping around for insurance. Thank you John, for helping us to make the right decisions and make them with ease of mind!
Betsy B.
Jan 23, 2019
I turned to this local business after my "big box" insurance company failed to deliver what I needed in a timely manner to close on a house purchase. To say that John was proactive to the max is an understatement. Not only did he deliver what I needed within 48 hours, but he also served as a great source of information on insurance products and brands that I will be purchasing in the near future. Great service and professionalism. Thanks, John!