30+ years of devoting ourselves to supporting insurance producers, employers, and carriers grow their business and provide quality coverage for families nationwide. Flex is our most valued resource and a must-have partner in the ever changing health insurance environment. In all honesty, I cannnot imagine navigating these current challenges of our industry without the partnership of Flex.
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Stay up-to-date on the Affordable Care Act (ACA) law with health reform resources from Flex. Flex has created resources on various ACA topics to help you better understand different components of the law. ACA provisions are being implemented and changing all around us. Health insurance, human resource and business professionals, as well as consumers, are looking for answers and insight.
We know because that's what we do every day for producers like you. The only difference is our producers spend less time on these day-to-day tasks and more time building solid business relationships. Whether you sell Medicare, individual health plans, small group health plans, life, ancillary, voluntary, consumer driven health plans or all of the above - Flex is here to help.
Reviews (10)
Ryan Kennelly
Oct 24, 2021
Brittany Burroughs
Apr 19, 2019
Alex Menke
Jan 24, 2019
Kev
Dec 26, 2018
Marc Perez
Dec 14, 2018
Chris Felix
Oct 24, 2018
Dan A.
Dec 12, 2014
THEY ARE ABSOLUTELY BRUTAL!. I agree with the other users (with the exception of Lauren W who must be a related party). I've been using them for 5 years and there documentation and response has always been bad. But this year they have sunk to new lows. They are denying claims 1st and then the denials letters give you very vague information on why they are denied.
For some reason they seem to think they are the IRS and Blue Cross rolled into one. Asking for medical treatment plans, denials because of IRS code when the IRS publications clearly state that an item is eligible, etc. Good luck if your company decides to use them!
For some reason they seem to think they are the IRS and Blue Cross rolled into one. Asking for medical treatment plans, denials because of IRS code when the IRS publications clearly state that an item is eligible, etc. Good luck if your company decides to use them!
Lauren W.
May 16, 2014
Rob P.
Feb 18, 2014
STAY AWAY FROM FLEX! We have had Flex handle all of our HSA and HRA activities for the last few years with little trouble. Due to the new healthcare law, we had to switch to a new health insurance and a new administrator of our benefits. Flex clearly does not take too kindly to this and as a result have held my HSA money hostage. They have taken over 45 days to transfer the money and have provided zero documentation that the transfer has actually been made. Repeated attempts to reach a solution with them have been ignored. We are now looking for ways to file a suit against them. What a disaster.
Claire C.
Jan 24, 2014
I thrive on positive feedback but this is truly the WORST company I have ever dealt with. They currently have $3000 of my hard earned money and have no incentive to pay any of it back. Every claim I have submitted has been denied. Their website lets you upload (3) docs at a time so when you have 50 claims over the course of the year, it time consuming.
This company is unethical and difficult to work with. As a result of their red tape and bad website, I am literally giving them $3000. Do not do business with Flexible Benefit Service.
This company is unethical and difficult to work with. As a result of their red tape and bad website, I am literally giving them $3000. Do not do business with Flexible Benefit Service.
