Everyone from the front desk, to the office representatives, to the owners are so very professional & prompt. As a multiple policy holder sometimes I need things on the fly. My rep Cyndi is on it every single time. If you are looking for a very customer service oriented insurance company in New Braunfels then I highly recommend Miller & Miller. Awesome team & service.I love their attentiveness to "US" the customers. They definitely treat you like family. I recommend everyone in Atascosa Co. & the Surrounding Counties to choose Miller & Miller Insurance.
Services
Miller & Miller Insurance Agency is an independent insurance agency offering financial protection for individuals & businesses. We represent many top-rated insurance companies and can provide you with coverage that meets your individual needs at a competitive price. Independent so you don't have to change agencies as your insurance & service needs change.
Doug Miller grew up in New Braunfels and has been here since 1955. He understands the people of the community and surrounding areas. Doug served as the Mayor of New Braunfels and has close community ties with the banking community, the Chamber of Commerce and numerous groups in and around the community.
Miller & Miller Insurance Agency strives to ensure that its services are accessible to people with disabilities. Miller & Miller Insurance Agency has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
How did we do? We would like to know how we have helped our clients, or ways that we can improve our services. If you've had a positive experience with our agency, one of the best things you can do as a client of our agency is to leave us a genuine online review. Please take a minute and leave us a quick review on any of the review sites below. It couldn't be easier, and it helps us tremendously in terms of other people finding our agency online.
Reviews (9)
Clint Eastepp
Oct 04, 2021
As most of you know when it comes to Commercial Insurance there's a lot of moving parts. From the Insurance Agency & It's employees to the Industries Underwriters and Carriers. My experience with Miller & Miller as an agency and its employees has been excellent, and I'm happy to express that with a 5 star review!
Tami Monroe
Sep 26, 2021
Miller and Miller has handled all of our insurance needs since we moved to the area. Pat has done a great job of handling our home and auto policies. I think it is worth mentioning that Miller and Miller employees spend a tremendous amount of time and energy working for the good of our community. Countless hours of community service should be duly noted! Highly Recommend Miller and Miller.
Sandra Guillen
Sep 23, 2021
This is only the 2nd bad review I write for a business, but I felt I had to. I moved our business insurance to Miller & mIller after being told we would save almost 10K from previous carrier. After the first audit, which happened after the second policy year was almost over, I received a premium due of $16k. I appealed it and after 2nd audit, we are owing over $11k.
I still have not heard about the second year premium review. The audit results were very upsetting because I would have not moved carriers if it not for the savings. After trying to understand what happened, I called Doug Miller II expecting answers. It has been over a month and he will not call me or take my calls. I manage a business and I get upset customers, but you don't ignore them. The lack of response and professionalism has made me write this review.
I still have not heard about the second year premium review. The audit results were very upsetting because I would have not moved carriers if it not for the savings. After trying to understand what happened, I called Doug Miller II expecting answers. It has been over a month and he will not call me or take my calls. I manage a business and I get upset customers, but you don't ignore them. The lack of response and professionalism has made me write this review.
Bryan Forbes
Sep 23, 2021
Monica Hons
May 18, 2021
Have had insurance with Miller and Miller for several years and have never been disappointed. Needed them this morning as my windshield was hit on a brand new car. Pat was so sweet and told me someone would be calling me from Safelight today to start the process. Literally 5 mins later my phone was ringing. Thank you Pat for your prompt attention. It wasn't over looked!
Sean Cominsky
Mar 22, 2021
Irene Hernandez
May 29, 2020
Randy Brandt
Nov 07, 2019
Mark Bunde
Mar 26, 2018
Everyone from the front desk, to the office representatives, to the owners are so very professional & prompt. As a multiple policy holder sometimes I need things on the fly. My rep Cyndi is on it every single time. If you are looking for a very customer service oriented insurance company in New Braunfels then I highly recommend Miller & Miller. Thank you for always being there for me Cyndi!
