American Insurance Outlet

Leta was an exceptional representative. She assisted me with an address change, come to find out that I qualified for a new program that Erie had that saved me a SIGNIFICANT amount of money! I really appreciate that she took the time to see if I qualified for the reduction in my policy. She's an asset to company! Thanks again LETA!

Leta Brannon is the best! She is very professional and gives you her full attention so she can listen to your concerns and provide you with the best path forward. We found an issue on my driving history and she was able to get it fixed quickly which resulted in lower rates. After receiving a extremely high renewal rate from an insurance company I was with for almost 20 years, Leta was able to price me comparable insurance and saved me almost $150 a month. I would highly recommend her to anyone! Give her a call and you won't be disappointed.

Stephanie at American Insurance was fantastic! I called to add my daughter to my auto policy and not only did she help with that but she suggested other ways I could save some money! She informed me of several opportunities I could take advantage of. She was the best! Super helpful, knowledgeable and friendly! I have been with Erie Insurance for over 15 to 20 years and they continue to provide me with the best experience every time I call or need something!

Stephanie, Thank you very much for taking so much time to help me today and so quickly! You're always a pleasure to deal with. I've been an American Insurance customer for over 20 years (Home, Auto, Business) and have always been extremely happy with them!

Lauren was polite, provided thorough service and thoughtfully explained new services that would benefit me. She reviewed my existing policy, updated our information and gave me ideas/options about other coverages. She remained professional and pleasant for the duration of the call.

Over the many years that I have been a customer if American Insurance under the guiding hands of Kip White, I have always been treated with kindness, consideration and quick response. In the process of buying a house during Covid insurance necessary for a mortgage became challenging. The team at AI worked for me to get immediate coverage to get into my house, and never stopped hearing me and working with me to get back in a more cost effective plan. Thanks to to whole team for listening and always being responsive for over 40 years

I have dealt with Deb Schaffer so I can only speak in relation to her but she has been wonderful. She always responds to me in a timely manner and always deals with my questions/issues. I have dealt with a number of insurance companies over many years and this is one of the best agencies I have ever dealt with. Also, their prices are good, which makes it even better. I can't speak to their financial services since I haven't used them but insurance wise, absolute thumbs up.

I offer my most heartfelt gratitude for the relationship I have had with American Insurance Solutions, all of their team members have become friends to me while providing superior customer service in all that I've asked of them. A big shout out goes to Deb and Stephanie, I have been working with them for over 25 years and they have never let me down.

A great company who takes their responsibilities to heart, they really provide outstanding customer service to all their customers. If you are looking for an insurance broker to help you, I offer them my highest recommendation! - Carl Yannuzzi

In general, we shop for insurance every couple of years, just to make sure we're finding the best coverage at a fair rate. This time around, we quoted three companies, but Anthony at American Insurance stood head and shoulders over the others. He was attentive, took the time to learn our business and insurance requirements, and then came back with the best price too. Canceling our existing policies and getting signed up with American was a breeze.

But the best was yet to come. When I have questions about the bills or coverage, Stephanie in the office has been extraordinarily helpful. She is knowledgeable, quick to respond, and a true pleasure to deal with. It is remarkable these days to receive such superlative service. I suspect that others in American's office are good too, and I know we won't be shopping for insurance again anytime soon.