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L.F. Robbins Insurance Agency Helping people & businesses find customized insurance policies by keeping our customers' best interest at heart. We will help you find a personal insurance solution that protects what you value most. It's a bold statement, but Gallant Insurance Agency and L.F. Robbins Insurance have helped individuals and families do just that for decades. At Gallant Insurance in Acton, Massachusetts, and L.F. Robbins Insurance in Pepperell and Townsend, Massachusetts, business insurance solutions begin with risk management assessments.
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In 1926 Raymond A. Gallant went to work for a small insurance agency in Acton, Mass. In 1957, father and son Raymond and Dick Gallant incorporated Gallant Insurance Agency. They began with a business model based upon one main principle: dedication and loyalty towards their customers. Their vision of local insurance agency devoted to personal service remains at the core of Gallant Insurance Agency's values. Both Raymond and Dick brought with them years of service in the United States Military and education from Burdett College in Boston.
At Gallant Insurance, our goal is develop strong, friendly, and lifelong relationships with our customers. The success of our business hinges upon our ability to nurture these business relationships through trust and dedicated personal service. We believe in doing business on a person to person level.
Simply choose the category of insurance you are seeking and submit the related form. We offer free home & auto quotes and can readily explain multi-policy discounts and insurance credits to you. If you need business insurance quotes, one of our experienced independent insurance agents will get back to you promptly to discuss your options. We offer a variety of personal insurance solutions you may need for your home and vehicles.
Established more than 75 years ago, L.F. Robbins Insurance is an independent insurance agency in Pepperell and Townsend, Massachusetts. Though we were acquired in 2001 by Gallant Insurance in Acton, MA, we have recently begun doing business as Gallant Insurance Agency. What you need to know about L.F. Robbins is that while our name may have changed, our motto has not.
Reviews (12)
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Ferdinand Hendriks
Apr 22, 2022
Jocelyn helped immensely with condo insurance for a new Toll Brothers unit in a competent, professional and cheerful way. All this while under a tight closing/settlement time constraint.
Gary Cooper
Apr 13, 2022
Great experience. I thank Marissa and her staff for taking time to go through all my insurance needs, answer all my questions and literally save me thousands of dollars over my previous agency. It wasn't until I had a total loss due to a fire that I realized how great the Gallant agency is. I would like to personally thank Ray the owner who I have yet to meet for his personal and greatly appreciated generosity. This is a very solid family owned business and I would recommend it to anyone in need of insurance.
Phil Brown
Feb 27, 2022
I have used this agency for ever, my parents started with them back in the 1960's.
Anna Hughes
Jan 19, 2022
We have dealt with some great agents at Gallants, Marissa Laurie, and Jocelyn, they were all extremely knowledgable, patient, professional and quick to respond to questions and requests. We have home and car insurance with them and couldn't be happier with the service.
Laurie Indresano
Jan 30, 2021
I can't say enough about how great the team is at Gallant Insurance! I've been with them for over 30 years and they continue to impress with their customer service and responsiveness.
Tyler Vandervort
Apr 12, 2020
My Rep Rita Cormier was the most unresponsive and awful person I have ever worked with in the insurance industry and frankly most of my personal and business interactions. she seems like a sweet lady on the phone but whatever you do don't get in the way of her 6 hour break which is at any given time of the day. The folks over at the Massachusetts office seem to avoid work at all costs thus it seems as if Rita works only 2 hours a day. between the hours of 10:30 and Noon and a half hour between 3:30 and 4.

When you need to get a hold of them they do not respond. I have not seen such abysmal customer service that a mannequin would be more effective than these people. Save your money and take it to a competent agency one that actually cares or go direct as I would avoid Gallant and Especially Rita Cormier at all costs.
David Harris
Sep 25, 2019
Great group of agents focused on customer service who are always helpful.
Ashley Joyce
Dec 03, 2018
After having difficulty with another agency, I called Gallant Insurance and spoke with Ann on the phone to inquire about a quote for a homeowners policy. Ann was amazingly informative and patient and took the time to explain many things to me that the other agency rushed over. The process felt very personable as I didn't have to fill out a long online form to get a quote like I did at the other agency - she was able to fill it out herself based on our conversation. She was very experienced in the field and I highly recommend Gallant Insurance!
Julie Gabrilska
Nov 19, 2017
Fantastic customer service & very helpful -- I came to them looking for a way to lower my car insurance rates & they were able to find me a price that was $2k/year lower than what I'd been paying. their communication is top-notch & are great at answering any questions you may have.
Chapsickle
Jun 02, 2017
I have home and car insurance through Gallant Insurance Agency. I've never been happier with an insurance agent. Prompt responses, Friendly and knowledgeable people, and excellent rates.
S. W.
Nov 17, 2016
I have been with this company for over 10 years and they promised to review my policies before renewing this year but they did not. We received an enormous auto insurance bill. I am shopping for a new agent. I've never received good customer service from this agency.
Jacqueline Downing
Oct 12, 2010
I have been insured by Gallant and specifically Ms. Berkowitz for over 15 years. Service and value have been great. We recently had a claim and it was handled quickly and efficiently. My account is kept up to date with the carriers that ar emost economical and appropriate to our business. I highly reccomend Gallant.